Then ask:

Are any of your products broken?

Are any of your products obsolete?

Are any of your products defective?

Which products do you want to replace?

1. .… won't open or close.

For example: The doors won't open

2. .… won't turn on or off.

3. .… make a funny sound.

Step 1: Complain how bad your appliances are by using these phrases:

My .... (appliance) is .... (broken/on the blink/defective) again.

It's an absolute lemon/It's a piece of junk.

Step 2: Use these adjectives to describe machines/appliances/devices that sometimes (See Exercise 1 Section 3)

1. .… won't open or close.

For example: The freezer's door won't open

2. .… won't turn on or off.…

3. .… make a funny sound.…

Step 3: Tell your friends how you are going to deal with it (xử lý)

Let's get something more up-to-date.

Maybe it's fixable. Let's fix it.

Interview A: Hi ...(name). How it's going?

Interview B (Miêu tả vấn đề + Than thở): My .... (appliance) is .... (broken/on the blink/defective) again. It's an absolute lemon.

Interview A: What's the problem?

Interview B (Miêu tả vấn đề cụ thể): The freezer's door won't open. The freezer also makes funny sounds.

Interview A (Gợi ý cách xử lý): I'm sorry to hear that. Let's get you something more up-to-date.

OR

Maybe it's fixable. Let's fix it.

Note: Interview B sử dụng lại bài nói ở Exercise 2 Section 3.

RECYCLE THIS LANGUAGE

Telephone language

• Hello?

• This is room __.

• Bye.

State a problem (See Exercises 2-3)

• __ won’t open / close.

• __ won’t turn on / off.

• __ won’t flush / stop flushing.

• __ isn’t working.

• __ is clogged.

• __ is making a funny sound.

• __ is driving me crazy.

• __ is broken.

Respond

• What’s the problem?

• I’m sorry to hear that.

• Oh, no!

• Well, that is a problem.

Example dialogue:
Clerk: Hello. Front desk. Can I help you?
Guest: This is room __. My .... (appliance) is .... (broken/on the blink/defective) again. It's an absolute lemon.

Clerk: I'm sorry to hear that. What's the problem?

Guest: The freezer's door won't open. The freezer also makes funny sounds.

Clerk: I’ll send someone right away.

Product | Brand | Good or bad features

• Smartphone | IPhone| Affordable / up-to-date

• Laptop | Dell | Obsolete / makes a funny sound

B. DISCUSSION
Describe the good and bad features of your products. Tell your classmates about all the good and bad features. Use your notepad.

Example sentences:

1. What products do you recommend?

"I like the new ... (iPhone smartphone). It’s affordable and up-to-date." (chọn ít nhất là 2 tính từ để miêu tả)

2. What products will you not recommend?

• "I don’t recommend the ... (Dell Laptop). It’s obsolete and expensive."

Step 1: Complain how bad are your appliances by using these phrases:

My .... (appliance) is .... (broken/on the blink/defective) again. It's an absolute lemon/It's a piece of junk.

Step 2: Use these adjectives to describe machines/appliances/devices that sometimes (See Exercise 1 Section 3)

1. .… won't open or close.

For example: The freezer's door won't open

2. .… won't turn on or off.…

3. .… make a funny sound.…

***Step 3: Recommend a new good product (See Exercise 5 Section 2)

Product | Brand | Good or bad features

• Smartphone | IPhone| Affordable + fast

• Laptop | Axus| Up-to-date/terrific

Example sentences:

• "I recommend the new iPhone smartphone. It’s affordable and fast."

1. What kinds of features (tính năng) are important to you in a new computer?

I think a new computer should be .... (1) + lời giải thích ở phần A trang 58.

Example: I think a new computer should be convenient because I want a product that's easy to use.

Thế (1) bằng những tính từ sau ở trang 58:

• Convenient

  • IPA: /kənˈviːniənt/

  • Definition: Thuận tiện, tiện lợi.

• Popular

  • IPA: /ˈpɒpjʊlər/

  • Definition: Phổ biến, được nhiều người ưa chuộng.

• Portable

  • IPA: /ˈpɔːtəbl/

  • Definition: Dễ mang theo, có tính di động.

• Affordable

  • IPA: /əˈfɔːdəbl/

  • Definition: Có giá cả phải chăng, hợp túi tiền.

• Guaranteed

  • IPA: /ˌɡærənˈtiːd/

  • Definition: Được bảo đảm, cam kết.

2. What kinds of features are important to you in a new washing machine?

3. What kinds of features are important to you in a new music system?
   

1. What is special about Pro Musica?

Answer: It plays different kinds of music at the same time.)

2. What else does Pro Musica come with?

3. Is Pro Musica easy or difficult to use

4. Is it large or small?

5. Is it inexpensive or expensive?

6. How does Music Lover 322 recommend Pro Musica?

   Gợi ý: Answer questions 1-5 will show you how a person recommending a product
   

Step 2: Answer these questions

• What else does .... (a smartphone/a laptop + from Samsung/Apple ) come with?

• Is .... easy or difficult to use?

• Is ....large or small?

• Is .... inexpensive or expensive?

• What are its special features (tính năng đặc biệt)?

Gợi ý: .... (1) is .... (2)

(1): The name of your product (a smartphone from Samsung)

(2): The adjectives and their explanation below (những lời giải thích)

convenient: everything you need is built into the system

popular: All my friends love this system.

portable: you can take it with you when you travel

affordable: costs much less

guaranteed: you can return it for a full refund
For example, The iPhone 16 from Apple (1) is convenient (2). Everything you need is built into the system.

Question 2: Listen to your friends. Record a video to explain why or why not you choose his recommended product.

Model Response for Question 1:

Hello everyone,

I want to recommend a smartphone from Apple: the iPhone 16.

(What else does the iPhone 16 come with?)

The iPhone 16 comes with everything you need, like a fast chip, a great camera, and a long-lasting battery.

(Is the iPhone 16 easy or difficult to use?)

The iPhone 16 is easy to use. Everything is built into the system.

(Is the iPhone 16 large or small?)

The iPhone 16 is portable. It’s small and easy to carry when you travel.

(Is the iPhone 16 inexpensive or expensive?)

The iPhone 16 is affordable because it gives great value for the price.

(What are its special features?)

The iPhone 16 is convenient—everything is built into the system. It’s popular because my friends love it. It’s portable, so you can take it anywhere, and it’s guaranteed, so you can return it if needed.

I highly recommend it!

Thank you for listening!

Model Response for Question 2:

Suggested Language for Students:

• "The product my friend recommended is _______. It is _______ (convenient, popular, or portable).

• "I agree with my friend because _______(everything you need is built into the system - xem lại exercise 10)."

If you disagree with your friends, say:

• "I /would not choose this product because _______(obsolete/defective/expensive)."

• "Instead, I would recommend _______ because it’s more _______(up-to-date/terrific/affordable)."

1. What is the product being described?

2. What is the problem with that product?

1. A: Where ___________________________ tomorrow?
   B: We’re going to My Electronics World. Want to come along?

Example:

A: Where are you going tomorrow?
B: We’re going to My Electronics World. Want to come along?

1. A: _______________ you _______________ a new camera?
   B: Yes. Our old camera is obsolete. It’s not digital.

2. A: When ___________________________?
   B: He’s getting a smartphone for his birthday.

3. A: What ___________________________?
   B: Tomorrow? We’re fixing our old printer.

4. A: What ___________________________?
   B: Right now? We’re eating dinner.

1 This new toilet is (defective / portable). It doesn't flush.

2 I think my TV is (affordable / broken). I hope it's fixable.

3 Your computer is probably (obsolete / up-to-date). You should get a new one.

4 This scanner is really a piece of junk. I think we should get (an upgrade / a lemon).

.

Q2: Create a conversation for the people in Picture 2.
For example:
A: The Disheroo is affordable. And it’s guaranteed.
B: But they say it’s a piece of junk. Let’s get the Kitchenmax. It’s expensive, but it’s very popular.

1. Point to the people in Picture 1. Ask and answer information questions, using the present continuous.
   For example:
   Q: What’s Jane doing?
   A: She’s listening to music.

2. Create a conversation for the people in Picture 2.
   For example:
   A: The Disheroo is affordable. And it’s guaranteed.
   B: But they say it’s a piece of junk. Let’s get the Kitchenmax. It’s expensive, but it’s very popular.

Change the (1) appliances, (2) ways to sympathise, and (3) negative descriptions.