https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq Share your thoughts here 💡 en-us 2021-01-06 01:04:45 UTC 2023-02-16 21:03:55 UTC hello@padlet.com https://padlet-uploads.storage.googleapis.com/298616465/3a8167a7149776befe9c86544d64ebab/SQ_icon.png muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861577 https://form.jotform.com/202500875300443]]> 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861577 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861579 https://youtu.be/zAjWi663kXc]]> 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861579 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861580 https://www.youtube.com/watch?v=aHm3ZKzVP7w&feature=youtu.be]]> 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861580 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861583 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861583 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861584 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861584 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861587 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861587 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861591 https://youtu.be/mXs9CplgxJI]]> 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861591 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861598 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861598 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861599 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861599 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861600 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861600 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861601 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861601 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861602 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861602 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861604 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861604 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861605 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861605 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861606 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861606 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861607 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861607 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861610 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861610 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861611 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861611 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861613 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861613 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861614 2021-01-06 01:04:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1057861614 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1062780414 A pax requested that his meal be served later, as he was going to sleep during the meal service. You relayed the request to your colleague assisting you in the same  zone. However,  he/she forgot to do it. The pax did not receive his meal after he woke up. He was very angry and complained to the IFM. 
How would you address this conflict with your colleague?]]> 2021-01-07 11:55:15 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1062780414 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1062795740 You noticed that your colleague was not wearing his mask in the galley on a few occasions. You have also noticed that he did not follow some of the other SOPS required during the pandemic. 
How would you address this conflict with your colleague? ]]> 2021-01-07 12:03:58 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1062795740 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1062805748 Your Complex Leader made some negative remarks about your performance during a flight, in front of your other colleagues. The remarks were racist in nature and was unprofessional. You were very affected by it.
How would you address this conflict with your Complex Leader?   ]]> 2021-01-07 12:09:12 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1062805748 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1062814000 An EY pax was very demanding throughout the flight, often asking for meals and wine served only in Business Class. You gave in to his initial requests but when you informed the pax that his latest request could not be served, he became angry and shouted that he was a former PPS member. 
How would you address this conflict with the pax?]]> 2021-01-07 12:14:01 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1062814000 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1063046925 2021-01-07 13:42:15 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1063046925 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1063071674 2021-01-07 13:48:23 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1063071674 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1063078840 2021-01-07 13:50:11 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1063078840 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1063085137 2021-01-07 13:51:49 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1063085137 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1063092842 2021-01-07 13:53:39 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1063092842 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1071261079 2021-01-10 12:39:08 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1071261079 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1279574441  https://capelleconsulting-my.sharepoint.com/:b:/p/karen_lim/EWFWLEWIGXRMrj0132ki_nsBBqp8DL33tnIv-g4TdmT2bw?e=8FH8gd


]]> 2021-03-07 23:08:18 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1279574441 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1279575353 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq]]> 2021-03-07 23:08:54 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1279575353 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1622490464 2021-06-23 23:50:37 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1622490464 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911456959 2021-11-24 23:58:57 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911456959 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911457366 2021-11-24 23:59:29 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911457366 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911459646 https://form.jotform.com/202500875300443

]]> 2021-11-25 00:02:11 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911459646 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911640926 Iron Man]]> 2021-11-25 02:10:23 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911640926 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911641331 Batman]]> 2021-11-25 02:10:37 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911641331 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911641542 Spider-Man!! ☺️]]> 2021-11-25 02:10:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911641542 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911641543 Oscar]]> 2021-11-25 02:10:45 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911641543 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911641993 Sailormoon ]]> 2021-11-25 02:11:00 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911641993 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911642416 Iron man]]> 2021-11-25 02:11:16 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911642416 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911642448 Gambit]]> 2021-11-25 02:11:17 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911642448 imtian2 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911642514 Wonder Woman ]]> 2021-11-25 02:11:20 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911642514 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911642851 my mum (sorry no pic in laptop)]]> 2021-11-25 02:11:31 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911642851 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911643514 Captain America]]> 2021-11-25 02:11:56 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911643514 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911643963 Spider-Man ]]> 2021-11-25 02:12:13 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911643963 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911644906 Spiderman ]]> 2021-11-25 02:12:46 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911644906 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911645165 2021-11-25 02:12:57 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911645165 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911646982 2021-11-25 02:14:06 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911646982 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911649108 Iron man-Jasmine ]]> 2021-11-25 02:15:29 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911649108 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911651242 Iron man- jasmine]]> 2021-11-25 02:16:46 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911651242 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911766469 Struggle, Clash, Competition, Hassle, Collision, Argument, Fighting, Disagreement, Cold War, Hostility ]]> 2021-11-25 03:29:27 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911766469 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911767952 2021-11-25 03:30:28 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911767952 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911768096 1. Win Win Situation
2. Brainstorm Solutions 
3. Social change
4. Improved communication 
5. Healthier relationships]]> 2021-11-25 03:30:34 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911768096 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911769260 2021-11-25 03:31:18 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911769260 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911770231 1. Productivity
2. Morale
3. Deviate from objective
4. Distraction
5. Discord 

]]> 2021-11-25 03:31:48 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911770231 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911785154 Understanding, Teamwork, Friendship, Possibility, Opportunity, Communication, Healthy Relationships ]]> 2021-11-25 03:42:16 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911785154 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911845599 Apprehension: Not being updated on current circulars, service procedures etc 
Adaptation: Using Messaging platforms like WhatsApp - Sharing updates and circulars to help one another be updated on relevant information so we can be better prepared collectively

Apprehension: Being afraid of being assessed on flights with WLIA
Adaptation: Changing our mindsets to focus on work, instead of having a good assessment. Thinking of WLs as part of the team instead of seeing them just as Auditors. ]]> 2021-11-25 04:28:49 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911845599 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911846570 Current Methods
1) Early Reporting to build rapport in Briefing Room
2) Sharing of past experiences during briefing

2 New methods
1) Positive Reinforcement -Taking initiative to break the ice and create small talks before briefing starts (eg. talk about recent happening, ask about recent flight destination)
2) 

]]> 2021-11-25 04:29:37 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911846570 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911846661 Maintaining open communication
-clarify openly when in doubt without any judgement.

Applying our understanding of pax profile 
-sharing past experiences]]> 2021-11-25 04:29:43 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911846661 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911973833 Reward structure - Crew1 abandoned her meal service to do inflight sales. Instead of not helping , she also pulled another crew to do the inflight sales. ]]> 2021-11-25 06:23:29 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911973833 imtian2 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911974180 Fear - kanna zap previously ]]> 2021-11-25 06:23:43 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911974180 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911974496 Completion of meal service VS ensuring own aisle having choice of meal]]> 2021-11-25 06:24:01 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911974496 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911975548 Difference in expectation of complex leaders]]> 2021-11-25 06:24:58 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911975548 imtian2 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911976142 Sales commission: crew taking another sales crew’s sales during lull period; meal service not over but sales crew concentrate on their sales.]]> 2021-11-25 06:25:30 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911976142 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911976625 Expectations of how paxing crew should be treated, getting meal choices. ]]> 2021-11-25 06:25:56 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911976625 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911977210 Sarcastic Remarks from colleagues]]> 2021-11-25 06:26:29 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911977210 imtian2 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911977352 Different expectations and standards of service finesse by the crew working in the same zone.]]> 2021-11-25 06:26:38 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911977352 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911978244 Historical clashes - having a relationship with your ex. ]]> 2021-11-25 06:27:26 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911978244 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911979463 Affective Conflict - judgment clouded by your emotions. ]]> 2021-11-25 06:28:28 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911979463 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911979623 Affective Conflict because it affects you emotionally and hard to overcome easily]]> 2021-11-25 06:28:36 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911979623 imtian2 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911979976 Affective conflict is the toughest to resolve. As need to change own insight, and earning the respect; self realisation.]]> 2021-11-25 06:28:56 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1911979976 muru_nagaraju https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912103205 https://youtu.be/aHm3ZKzVP7w]]> 2021-11-25 07:56:32 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912103205 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912264613 The way we see conflict is the way we manage conflict.]]> 2021-11-25 09:36:42 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912264613 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912265257 “The way we see conflict is the way we manage conflict.”]]> 2021-11-25 09:37:05 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912265257 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912265443 consesus is not always the best solution.]]> 2021-11-25 09:37:12 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912265443 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912265767 The amygdala is like a chihuahua.. very on alert ]]> 2021-11-25 09:37:26 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912265767 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912266154 If all you have is a hammer, everything looks like a nail. ]]> 2021-11-25 09:37:42 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912266154 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912266185 Understanding our personal hot buttons and how to defuse it!]]> 2021-11-25 09:37:44 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912266185 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912266373 3As: Apprehension - Adaptation - Achievements ]]> 2021-11-25 09:37:52 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912266373 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912266805 renewed perspective on consensus, and listen to understand]]> 2021-11-25 09:38:09 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912266805 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912266868 Identifying hot buttons

]]> 2021-11-25 09:38:11 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912266868 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912266925 Listen with the intention to understand, instead of listening to respond. ]]> 2021-11-25 09:38:13 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912266925 imtian2 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912267230 To be more aware of our responses, the better we can manage our emotions in situations ]]> 2021-11-25 09:38:24 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912267230 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912267619 Understand how to deal with personal hot button ]]> 2021-11-25 09:38:40 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912267619 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912268212 2021-11-25 09:39:01 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912268212 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912268980 2021-11-25 09:39:26 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1912268980 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1913620717 Collaborate / Consensus
- To resolve the situation by addressing the problem and acknowledging the lapse.
- miscommunication between crew
- Crew should have check back that request is served]]> 2021-11-26 03:31:22 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1913620717 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1913621932 Application: 

Collaborate through joint-problem solving because work R/S and stakes are High(Covid times) 

Ask him 
- if he forgot his mask 
-if wearing the mask is uncomfortable 
OR
-if he is feeling unwell. 

Offer him an alternative mask(the KF94) 

Not following SOPs - find mutually acceptable solutions like providing the information on the current SOPs or share the notes with him. 

Clarify them with him in a gentle manner so as not to cause any tension or rift. 


]]> 2021-11-26 03:32:15 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1913621932 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1913624108 1. Find an advisor someone who is higher rank or maybe someone you feel comfortable talking about.
2. Must be of neutral stance/ postition and willing to mediate.]]> 2021-11-26 03:33:57 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1913624108 https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1913624243
Strategies used : Cooperate & Collaborate.

We apologise and explain to pax, that we do not have sufficient wine due to the full load in JCL. We offer alternatives, i.e. another red wine that is available. Thank them for their understanding.


]]> 2021-11-26 03:34:05 UTC https://padlet.com/muru_nagaraju/v9rzjsjgytc0q0zq/wish/1913624243