2. Printing and copying important files

3. Trained in preparing travel packages for customers.

4. Researching travel package prices from different applications, for example comparing Agoda and Booking.com applications.

2. Learned how to respond to emails from customers and update tentative records of customer trips.

• I was given the opportunity to learn the process of making business license payments through the Companies Commission of Malaysia (SSM).

2. Print and collect the documents required to renew the business license

• Collect important documents required such as a copy of the business owner's identity card, a copy of the business registration certificate and a receipt for previous payments.

2. Looking for interesting places in Phu Quoc.

3. Looking for halal hotels and restaurants in Phu Quoc.

4. Looking for flight tickets online.

2. I have conducted a comprehensive research on Phu Quoc vacation. This research helps to plan a more convenient and enjoyable trip, especially for Muslim travelers who have special needs such as halal food and Muslim-friendly facilities.

This search is done through booking websites such as Agoda, Booking.com, and Traveloka.

2. List the price per room. List the approximate price for one night for each hotel room found.

3. List the facilities provided by the hotel.

such as air conditioning, free Wi-Fi, television, laundry service, swimming pool, private bathroom, parking, and 24-hour front desk service.

4. Find hotels that provide breakfast packages to customers.

2. Compare the price of a tour package to Phu Quoc with other travel agencies.

3. Compare flight ticket prices, for example AirAsia and Malaysia Airlines to find cheap flight tickets.

• Through this task, I had the opportunity to learn and understand more deeply about the correct method and format of writing formal letters.

2. I was also instructed to check the spelling, grammar, and overall format of the formal letter that had been prepared.

2. Assisting employers in implementing the bill payment process either in cash or via online money transfer using the company's official account.

• Organize, record, process and update various types of documents such as correspondence, invoices, receipts, reports and other important documents related to the company's operations.

2. Manage and assist in the implementation of daily office activities so that all administrative matters run smoothly and in an orderly manner.

2. I was also assigned to resolve issues related to system updates on the computers, which caused minor disruptions in daily operations.

- Review past and current payment receipts

- Enter financial data into the system

- Review and reorganize payments into files

- Help prepare monthly reports

2. In addition, I was also assigned to upload the completed promotional video to social media platforms.

2. Rearranging important documents on the storage shelves that have been provided.

2. I was also assigned to check the emails received to ensure that all important information, or notifications could be known and acted upon immediately.

• Among them was finding shopping places that offered cheap prices.

• In addition, I also had to find halal restaurants that Muslim tourists could visit.

• And I was also assigned to identify popular and interesting destinations that are a must-visit around Hatyai.

2. I also need to examine transportation costs while in Hatyai

and an estimated budget for food.

2. Planning and organizing daily activities that will be carried out throughout the visit

2. In preparing this brochure I have used the Canva application

2. In addition, I also need to present a budget estimate

2. Provide explanations about the dates and prices of the packages we provide to customers

2. Uploading prepared brochures to social media platforms such as Facebook and Instagram, as well as implementing effective dissemination strategies to ensure maximum reach to users and potential customers.

2. Comparing flight tickets from different applications and to ensure the best and cheapest flight ticket option. I compared aspects such as ticket cost, departure and arrival times, transit time, and amenities offered by each airline.

2. I also compared room prices and services offered by several hotels to ensure customer comfort.

Today I did some research to identify the main attractions in Jakarta. Some of the places I listed included the National Monument (Monas), Taman Mini Indonesia Indah, Kota Tua Jakarta, and Dunia Fantasi in Ancol. I also noted information about the types of attractions and activities that are suitable for different types of tourists, such as those interested in history or shopping.

1. I was given the task of listing several hotels that would be suitable according to the client's budget.

2. I was also given the task of comparing the price, location, customer reviews, and amenities for each of the hotels.

3. Listing the amenities provided by the hotel such as free Wi-Fi, breakfast, and transportation facilities and swimming pool.

2. I was also asked to compare ticket prices from various airlines to get the cheapest deal. Apart from the price, I also took into account flight times, transit times, and passenger reviews before making a choice.

Today I was tasked with preparing a Jakarta tour package itinerary that is suitable for tourists. This package includes interesting activities and visits to major attractions in Jakarta over a period of 4 days and 3 nights.

1. Review the itinerary & cost

2. Arrange a new location because the previous location was not suitable in terms of time & distance.

• Today I am conducting a task to compare several tour packages to Jakarta and Bandung offered by various travel agencies. The comparison is made in terms of package prices, itinerary.

• I found that each agency offers different prices depending on the number of days, accommodation, type of transportation, and activities included.

In the afternoon, I had the opportunity to attend a briefing session with the employer which focused on a detailed explanation of the tour package to Jakarta. During this session, I was given exposure to the complete structure of the package offered including a list of main visit locations, types of accommodation provided, and the arrangement of daily activities along the trip.

2. Manage advertising campaigns. Assist in the preparation and monitoring of advertising campaigns on platforms such as Facebook, Instagram and WhatsApp

2. Conduct a comprehensive study of various types of tour packages provided by travel agencies around Hanoi and Halong Bay, with the aim of understanding the current offerings, pricing structures, facilities provided, and customer satisfaction levels.

2. This study aims to identify and analyze tourist attraction locations in Halong Bay, including limestone caves, beaches, floating villages, and world heritage sites, to assess the potential of these attractions in supporting the development of a sustainable tourism industry.

2. This task aims to identify accommodation that is not only comfortable and complete with modern facilities, but also offers an interesting experience to tourists who will visit this island. I will take into account factors such as location, price, facilities provided, and the surrounding scenery.

In this process, I had to search and compare ticket prices from various airlines to ensure that I got the cheapest and most affordable flight tickets. Apart from the price, I would also take into account other factors such as flight time, and travel duration.

2. I also checked the stock of office supplies such as A4 paper, printer toner, pens and other stationery. I made sure everything was in sufficient condition, organized and easily accessible to the staff.