https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours Industrial Training SAP (Tourism) - Wat Seng Travel & Tours (M) Sdn. Bhd. en-us 2020-02-13 07:11:37 UTC 2023-12-12 06:53:30 UTC hello@padlet.com https://padlet-uploads.storage.googleapis.com/174954669/12ed31badb5e2f07d18ce6254ab4dc4f/Wat_Seng.jpg jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444838140 - Reported myself to the manager, Grace Tio. She introduces me about the company. 
- Introduction to colleagues and company.
- Job scope explanation by senior.
- Key in bus transfer booking.]]> 2020-02-13 07:28:12 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444838140 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444838334 - Senior introduces the travel partner to me, for example, Ice Holiday, Lovely Vacation, Best Tour and etc.
- Learn to access each partner's booking system.
- Key in bus transfer booking.
- Customer service through phone call.]]> 2020-02-13 07:28:57 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444838334 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444839566 - Received BP-RWS bus booking.
- Customer service through WhatsApp and phone call.
- Key in bus transfer booking.
- Send bus and tour leader details to customer who had booked the BP-SG bus transfer.]]> 2020-02-13 07:34:31 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444839566 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444840076 - Received BP-RWS bus booking.
- Customer service through WhatsApp and phone call.
- Key in bus transfer booking.
- Learn to check the bus which use on the next day.
- Prepared RWS CFIT name list and send to the person in charge.]]> 2020-02-13 07:36:46 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444840076 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444840629 OFFDAY]]> 2020-02-13 07:38:54 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444840629 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444841170 - Received BP-RWS bus booking.
- Customer service through WhatsApp and phone call.
- Key in bus transfer booking.
- Send bus and tour leader details to each booking.
- Send the SG coach number to the customer who come back Batu Pahat tonight.
- Prepared simple travel itinerary for island trip.]]> 2020-02-13 07:41:22 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444841170 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444841243 - Learn to proceed with the insurance claim, luggage cracked case.
- Prepared documents such as insurance claim form, airline report, policy copy, customer's Passport copy, customer's bank account related document, and the photo of the luggage.
- Send e-mail to the person in charge to proceed the claim.
- Keep the copy of this case and jot down the application date for follow up. 
- Key in bus transfer booking.]]> 2020-02-13 07:41:44 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444841243 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444844848 - Learn to book the flight ticket.
- Check the price of the flight ticket, mark up the price then show to the customer.
- Book the ticket, receive payment then print out the itinerary.
- Explain the flight details to the customer and remind them to come back for online check in.
- Key in bus transfer booking.]]> 2020-02-13 07:55:27 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444844848 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845188 - Follow experienced tour leader to Singapore.
- Learn to lead the group.
- Check the number of the customer and call the one who have not arrive yet.
- Fill the arrival card for the customer.
- Collect the payment.
- Lead the customer to pass through the custom.
- Report to the Resort World Sentosa Transport Department.
- Remind the gathering time.
- Check the name of the customer who go back Batu Pahat and call the one who have not arrive.
- Reach Batu Pahat.]]> 2020-02-13 07:57:03 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845188 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845250 - Bring the bus fare collected to office.
- Customer service through WhatsApp and phone call.
- Received BP-RWS bus booking.
- Show travel date and itinerary to the customer who visit office directly.
- Key in bus transfer booking.]]> 2020-02-13 07:57:16 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845250 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845306 OFFDAY]]> 2020-02-13 07:57:30 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845306 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845369 - Handle the cancellation of the tour to Bangkok due to the Corona Virus 2019.
- Checked the availability of other date.
- Deal with customer to proceed with the postponed.
-  Customer agree with the postponed.
- Request to update the exact travel date after discussion with travel partner.
- Key in bus transfer booking.]]> 2020-02-13 07:57:45 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845369 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845425 - Learned to read email and reply email.
- Ms. Tio taught me the correct method to reply customer through email.
- Base on customer request, provide a better alternative to customer.
- Customer request to postpone the trip  to Jeju due to the Coronavirus, so we provide customer alternative to postpone or change to another tour package, but transfer surcharge will be applied.
- I have listed down the terms and conditions for customer to make decision.

]]> 2020-02-13 07:58:01 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845425 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845473 - Reply customer through WhatsApp.
- Make bus transfer booking.
- Key in customer booking.
- Book flight ticket.
- Open invoice and send to the customer.
- Scan RWS bus ticket.]]> 2020-02-13 07:58:13 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845473 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845585 - Do research on local attractions.
- Sort out the suitable travel destinations.
- Key in bus transfer booking.
- Reply customer message in WhatsApp.
- Scan RWS bus ticket.]]> 2020-02-13 07:58:36 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845585 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845660 - Key in bus transfer booking.
- Check e-mail.
- Edit tour itinerary.
- Assist customer to check the flight ticket from Kuala Lumpur  to Lombok.
- Send name list to LCB Tour.
- Contact customer to take back her passport.]]> 2020-02-13 07:58:55 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845660 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845736 - Send bus details to LCB Tour and customer.
- Received order from LCB Tour.
- Check flight ticket to Vietnam for customer.
- Key in bus transfer booking.
- Reply customer through WhatsApp.

]]> 2020-02-13 07:59:12 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845736 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845897 - Received booking for RWS-BP
- Send IAP name list.
- Check Tioman package for customer.
- Key in bus transfer booking.
- Small test by Ms. Tio.
- Prepare name list for SG 1 day tour.]]> 2020-02-13 07:59:26 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845897 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845947 - Received BP-RWS booking.
- Send bus detail to LCB tour and customers.
- Send e-mail to target resort to get contract rate.
- Prepare name list for SG 1 day tour.
- Key in bus transfer booking.
- Check cruise promotion for customer.]]> 2020-02-13 07:59:39 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444845947 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444846000 - Broadcast the Encore Melaka trip, and hotel promotion in WhatsApp.
- Reply customer about the inquiry.
- Key in bus transfer booking.
- Request bank account number from customer to proceed with the refund.
- Scan RWS bus ticket.]]> 2020-02-13 07:59:53 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444846000 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444846055 OFFDAY]]> 2020-02-13 08:00:09 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444846055 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444846456 - Key in bus transfer booking.
- Reply customer message through WhatsApp.
- Send bus details to customers.
- Check and reply e-mail.
- Assist customer to make refund for the China trip.
- Explain Japan tour package to customer through WhatsApp.
- Promote local 1 day tour to customer.]]> 2020-02-13 08:01:46 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444846456 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444846691 - Reply customers' inquiry.
- Check e-mail.
- Key in bus transfer booking.
- Send IAP name list.
- Add on baggage for the customer who bought flight ticket with us before.
- Assist customer Book flight ticket from KUL-SUB.
- Inform customer to visit office for refund purpose.
- Scan RWS bus ticket.]]> 2020-02-13 08:02:32 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444846691 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444846755 - Received booking from WhatsApp.
- Key in bus transfer booking.
- Check e-mail, and inform colleagues.
- Send name list to LCB.
- Assist customer to get back her spectacles which left on the bus.
- Reply customers through WhatsApp.
- Send e-mail to Ice Holiday for trip cancellation request.]]> 2020-02-13 08:02:48 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444846755 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444846906 OFFDAY]]> 2020-02-13 08:03:23 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444846906 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444846952 - Scan RWS bus ticket.
- Reply customer messages through WhatsApp.
- Follow up refund status with Ice Holiday.
- Send bus details to customers.]]> 2020-02-13 08:03:37 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444846952 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444847100 - Send bus details to customers and LCB.
- Received order from LCB.
- Follow up tour status (Jeju 19th May 2020).
- Short Meeting]]> 2020-02-13 08:04:10 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444847100 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444847644 - Send bus details to customers.
- Send name list to LCB.
- Send e-mail to Ice holiday for latest tour update.
- Answer phone call.]]> 2020-02-13 08:06:34 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444847644 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444848432 - Send bus details to customers and LCB.
- Received order from LCB.
- Follow up tour status (Taiwan 20th May 2020).
- Reply customer through WhatsApp.
- Make bus transfer booking.]]> 2020-02-13 08:09:33 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444848432 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444848573 - Reply customer through WhatsApp.
- Send name list to LCB.
- Send bus details to customers.
- Key in bus transfer booking,
- Send IAP name list.
- Answer phone call.]]> 2020-02-13 08:10:10 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444848573 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444848663 - Inform customers that their bus transfer booking (SG-BP) from 18th March until 31st March 2020 will be cancelled regarding the Movement Control Order (MCO).
- Reply customer through WhatsApp.]]> 2020-02-13 08:10:30 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444848663 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444850200 MCO
Office close due to the Movement Control Order (MCO) from 18th March 2020 - 31st March 2020.
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:16:55 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444850200 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444850378 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:17:32 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444850378 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444850533 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:18:02 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444850533 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444850637 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:18:23 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444850637 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444850890 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:19:08 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444850890 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444850942 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:19:22 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444850942 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444851047 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:19:41 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444851047 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444851145 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:19:59 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444851145 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444851436 MCO
(Need to reply customer through WhatsApp)
- Inform customer our service will stop until 14th April 2020 since MCO extend.]]> 2020-02-13 08:20:45 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444851436 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444851514 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:21:00 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444851514 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444852099 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:22:42 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444852099 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444852254 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:23:08 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444852254 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444852316 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:23:23 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444852316 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444852401 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:23:43 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444852401 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444852695 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:24:50 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444852695 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444852824 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:25:19 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444852824 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444852909 MCO
(Need to reply customer through WhatsApp)
- Join online product briefing by partner wholesaler, Lovely Vacation about booking procedure and Greece tour package.]]> 2020-02-13 08:25:39 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444852909 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444852984 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:25:57 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444852984 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444853132 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:26:24 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444853132 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444853211 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:26:39 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444853211 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444853304 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:26:58 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444853304 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444853378 MCO
(Need to reply customer through WhatsApp)
- Join online product briefing by partner wholesaler, Lovely Vacation about Maldive Ground Package and Japan tour package.]]> 2020-02-13 08:27:14 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444853378 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444853434 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:27:29 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444853434 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444853491 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:27:42 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444853491 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444853572 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:28:01 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444853572 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855104 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:33:31 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855104 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855173 MCO
(Need to reply customer through WhatsApp)
- Inform customer our service will stop until 28th April 2020 since MCO extend.]]> 2020-02-13 08:33:46 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855173 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855238 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:34:00 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855238 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855314 MCO
(Need to reply customer through WhatsApp)
- Join online product briefing by partner wholesaler, Lovely Vacation about Tibet, Japan and Korea tour package.
** Tibet product briefing is by China representative, Carol.]]> 2020-02-13 08:34:15 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855314 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855460 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:34:30 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855460 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855539 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:34:47 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855539 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855616 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:35:06 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855616 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855872 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:35:43 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855872 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855976 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:35:58 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444855976 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444856055 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:36:18 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444856055 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444856146 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:36:39 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444856146 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444856227 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:36:54 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444856227 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444856280 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:37:07 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444856280 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444856334 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:37:19 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444856334 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444856425 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:37:40 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444856425 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444858619 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:45:28 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444858619 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444858670 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:45:41 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444858670 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444858719 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:45:57 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444858719 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444859634 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:49:22 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444859634 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444859788 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:49:55 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444859788 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444860006 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:50:43 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444860006 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444861208 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:54:51 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444861208 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444861361 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:55:21 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444861361 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444861432 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:55:34 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444861432 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444861493 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:55:47 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444861493 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444861694 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:56:25 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444861694 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444861795 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:56:44 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444861795 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444861877 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:57:00 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444861877 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444861977 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:57:20 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444861977 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444862033 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:57:32 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444862033 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444862082 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:57:43 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444862082 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444862183 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 08:58:03 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444862183 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863148 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 09:01:39 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863148 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863233 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 09:02:00 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863233 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863341 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 09:02:17 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863341 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863460 MCO
(Need to reply customer through WhatsApp)]]> 2020-02-13 09:02:44 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863460 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863549 - Resume work after MCO.
- Clean up office area.
- Prepare form to record staff & customer attendance and body temperature.
- Follow up customer cases (Vietnam) which affected by Covid-19.
- Reply customer message through WhatasApp.]]> 2020-02-13 09:03:04 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863549 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863649 - Prepare insurance refund e-payment form.
- Attend Allianz Smart Retail Shield Virtual Launch (Facebook Live).
- Follow up customer cases (Jeju & Bangkok) which affected by Covid-19.]]> 2020-02-13 09:03:28 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863649 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863767 - Update case status.
- Check email
- Company start online shop which sell variety products such as Nadeje layer cake, Ba Wang Cha Ji, Bell-fruit and etc.
- Share products' post.]]> 2020-02-13 09:03:51 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863767 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863862 - Update case status.
- Check email.
- Promote the products that sell through our page.
- Request credit account from AirAsia.]]> 2020-02-13 09:04:07 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863862 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863949 - Update orders from Facebook and WhatsApp.
- Reply customer.
- Prepared caption for products.
- Check email.
- Assist customer to move flight.]]> 2020-02-13 09:04:24 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444863949 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864015 OFFDAY]]> 2020-02-13 09:04:35 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864015 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864069 PUBLIC HOLIDAY]]> 2020-02-13 09:04:50 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864069 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864103 PUBLIC HOLIDAY]]> 2020-02-13 09:04:59 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864103 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864170 - Check email.
- Reply customers through WhatsApp.
- Update daily orders.
- Prepare Google sheets for sales recording.]]> 2020-02-13 09:05:13 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864170 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864238 - Check email.
- Reply customers through WhatsApp.
- Edit hotel's photos by using Photoshop.
- Post the photos to our Facebook page.]]> 2020-02-13 09:05:31 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864238 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864303 - Check email.
- Reply customers through WhatsApp.
- Edit hotel's photos by using Photoshop.
- Post the photos to our Facebook page.
- Re-post our products' post to remind customer the order deadline.]]> 2020-02-13 09:05:48 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864303 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864372 - Check email.
- Received orders.
- Update the orders from Facebook and WhatsApp.
- Post products details in Facebook.]]> 2020-02-13 09:06:02 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864372 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864456 OFFDAY]]> 2020-02-13 09:06:20 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864456 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864549 OFFDAY]]> 2020-02-13 09:06:38 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864549 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864591 - Check email.
- Update refund status.
- Contact AirAsia's live agent to get the latest updates regarding our cases.
- Reply customers through WhatsApp.
- Update daily orders.]]> 2020-02-13 09:06:49 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864591 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864748 - Check email.
- Update refund status.
- Contact AirAsia's live agent to get the latest updates regarding our cases.
- Reply customers through WhatsApp.
- Update daily orders.
- Share products posts.]]> 2020-02-13 09:07:26 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864748 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864812 - Check email.
- Reply customers through WhatsApp.
- Update sales order for online shop's products.
- Re-post products' post to remind customers the order deadline.]]> 2020-02-13 09:07:39 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864812 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864904 - Last day of my internship.
- Help to clean a corner to place freezer.
- Check email.
- Reply customers through WhatsApp.]]> 2020-02-13 09:07:56 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/444864904 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/635020594 2020-06-21 12:58:37 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/635020594 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/635117480 2020-06-21 15:47:19 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/635117480 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/635117892 2020-06-21 15:48:03 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/635117892 jiayi_h16a0478 https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/635117955 2020-06-21 15:48:10 UTC https://padlet.com/jiayi_h16a0478/intern2020_watsengtravelandtours/wish/635117955