https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh WAN NAZATUL SHIMA BINTI MASDI (A13A1331) 0145264618 en-us 2017-01-31 12:21:15 UTC 2026-03-17 06:19:39 UTC hello@padlet.com wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/151828416 06022017

First day on my internship at Hotel Seri Malaysia Temerloh, Executive Human Resources, Miss Nurul Hidayah Binti Mohd Azmi give some briefing about my journey as internship student. During this coming 4 month of internship, task given will rotate and i will start in housekeeping department before change to another department.

First task in housekeeping department, i learn how to clean the rooms properly. Other than that, the supervisor ask me to help her on moping and clean lobby area. The end of my first day as a internship student.  ]]> 2017-02-06 14:39:11 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/151828416 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/152124722 07022017

Second day for my internship start on 7am early in the morning. First task is helping my senior housekeeper cleaning and moping at lobby area before sweeping all the corridor area. Around 9.30am I was asked to clean the General Manager's room. Around 12.30pm, I start to practice bed making and the routine of cleaning the room supervised by senior housekeeper, En Tarmizi.  ]]> 2017-02-07 13:46:45 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/152124722 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/152498078 08022017

Third day of my internship starting on 7am. Starting with daily task every morning which is cleaning and moping lobby area follow by sweeping the corridor and halls before start to cleaning the rooms. Additional task for today, I need to memorize the location of rooms in order to help me in case the guest calls because they need our help about something like asking for iron, change the towel or others.  ]]> 2017-02-08 15:40:47 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/152498078 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/152758438 09022017

For fourth day of my internship at Hotel Seri Malaysia Temerloh starting on 7am with daily task, cleaning the lobby area, staff's toilet both male and female, sweeping the corridor area from level 1 until level 3 and halls. 

Around 9.15am before start cleaning the rooms, senior housekeeper ask me to help her arrange the cart with a complete equipment and the file contain some comment card for the guest who are using that rooms. After complete all the preparation, we start cleaning the rooms. Senior housekeeper, Mdm Che Som and Executive Housekeeper which is my supervisor in housekeeping department, Mdm Zawiyah supervise me during cleaning process. ]]> 2017-02-09 13:24:18 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/152758438 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/153055515 10022017

My fifth day of my internship start with daily routine in the morning which is cleaning and moping the lobby area and toilet, sweeping the corridor and "Dewan Semantan Perdana", before clean the rooms. 

Today, I get the chance to cleaning the whole rooms by myself monitoring by my supervisor, Mdm Zawiyah. It valuable experience to practice  what you have learn before with senior housekeeper or even in the lecture class.

Here some picture from today. First is "Dewan Semantan Perdana", we need to sweep this area everyday early in the morning. Second picture is the corridor, we need to make sure the corridor area is clean especially from the dust. Other picture is the rooms cleaning progress. The end of my fifth day intern.  ]]> 2017-02-10 14:17:07 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/153055515 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/153203967 11022017

Today is my day off but  need to settle the list requirement needed by housekeeping department. ]]> 2017-02-11 05:15:17 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/153203967 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/153364022 12022017

Need to clean about fifteen rooms.   ]]> 2017-02-13 08:49:55 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/153364022 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/153365098 13022017

Off day.]]> 2017-02-13 08:57:17 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/153365098 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/153696262 14022017

Wiping railing corridor and stair. Then clean the rooms.]]> 2017-02-14 13:34:59 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/153696262 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/154942721 15022017

Bed making.]]> 2017-02-20 14:36:35 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/154942721 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157293168 16022017

Learn to identify which rooms need to be cleaned by maid. Other maid usually using short form to classify the rooms into several categories which is:

    i. VC stand for Vacant clean.
   ii. VD stand for vacant dirty. 
  iii. OOO stand for out of order.
  iv. OC stand for occupied dirty.
   v. OD stand for occupied dirty.]]> 2017-03-02 12:30:59 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157293168 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157294707 17022017

One of daily routine every morning after moping and sweeping the lobby area and corridor is to make sure all the amenities were prepared before start cleaning the rooms. ]]> 2017-03-02 12:41:01 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157294707 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157297090 18022017

Let's clean.]]> 2017-03-02 12:52:33 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157297090 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157299702 19022017

Maid need to update all the task doing by them everyday as a report in this log book.]]> 2017-03-02 13:04:02 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157299702 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157301752 20022017

Off day.]]> 2017-03-02 13:11:51 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157301752 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157302332 21022017

Fuuuhhhhhhhh...]]> 2017-03-02 13:14:10 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157302332 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157303564 22022017

Cleaning in progress.]]> 2017-03-02 13:19:01 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157303564 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157304288 23022017

Arrange the linen based on the categories which is bed sheet double, bed sheet single, bath towel, bath mat and pillow case. Then start the daily routine which is cleaning the rooms.]]> 2017-03-02 13:21:49 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157304288 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157305496 24022017

Task for today, help senior housekeeper, Mdm Che Som cleaning the rooms and I were ask to clean the toilet.
 ]]> 2017-03-02 13:26:34 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157305496 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157312554 25022017

Additional task for today is helping supervisor Mdm Zawiyah to clean ths area.]]> 2017-03-02 13:48:37 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157312554 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157313881 26022017

Need to make sure it's clean.]]> 2017-03-02 13:52:12 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157313881 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157315183 27022017

Off day.]]> 2017-03-02 13:55:32 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/157315183 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174738043 28022017 - 03032017

Still confuse]]> 2017-06-01 03:33:03 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174738043 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174738721 04032017 - 05032017

Daily routine on weekend. ]]> 2017-06-01 03:43:47 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174738721 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174738898 06032017 - 09032017

Early at the morning,  we need to do a morning routine which is sweeping along the corridor and around Dewan Semantan Perdana include Dataran Semantan Perdana. My task for every morning during weekday every week is prepare all the ameneties needed by housekeeper to cleaning the rooms before start cleaning the rooms.]]> 2017-06-01 03:46:01 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174738898 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174739224 10032017

Checking all the rooms with the problem (breakdown) for the further action by management]]> 2017-06-01 03:51:14 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174739224 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174739253 11032017 - 12032017

Busy weekend. Got so many rooms need to be clean as usual, and this week is my last week at housekeeping department.]]> 2017-06-01 03:51:46 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174739253 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174739268 13032017

First day at F&B Department. Welcome to Cafe Seri Semantan]]> 2017-06-01 03:52:09 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174739268 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174739330 14032017 - 17032017

Hectic week with a function and event at Cafe Seri Semantan, Dataran Semantan Perdana, Dewan Semantan Perdana, Dewan Patin I & II, also Dewan Juara. Function for Felcra Paya Pudu is one of them. Here are event order (EO) as a guideline for F&B department staff on what they need to prepare for the function.]]> 2017-06-01 03:53:14 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174739330 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174739350 18032017

Saturday morning, need to prepare buffet for breakfast. Early at the morning, we need to make coffee and tea. Prepare coco crunch and corn flakes. Additional with juice ( mango juice and guava juice). Need to make sure all the cutleries is at their place. Assist guest for their breakfast]]> 2017-06-01 03:53:33 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174739350 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174739359 19032017

Off day.]]> 2017-06-01 03:53:51 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174739359 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174739382 20032017

Off day.]]> 2017-06-01 03:54:18 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/174739382 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175042175 21032017.

PM shift. Need to setting u-shape style at Dewan Patin I for tomorrow event. Setting table with mineral water, paper, pen and mint for refreshment. Daily routine for PM shift is we need to prepare for ala carte at Cafe Seri Semantan.]]> 2017-06-03 01:39:10 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175042175 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175042414 22032017

Cleaning pantry area and arrange the cutleries into their categories.]]> 2017-06-03 01:50:30 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175042414 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175042508 23032017

Morning shift. Need to prepare for buffet breakfast and tea break. Here is table set for tea break.]]> 2017-06-03 01:54:14 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175042508 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175042631 24032017

PM shift. 
Prepare for ala carte.
Cleaning the pantry area.
Mop all the cafe area.
Wipe the mirror around the cafe. ]]> 2017-06-03 02:00:31 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175042631 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175042740 25032017 -26032017

Prepare buffet for breakfast starting placing all the cutleries at their place then making coffee and tea. Other than that, we need to prepare 2 kind of juice (mango juice, guava juice or orange juice). Prepare coco crunch and corn flakes with the milk. Assist the guest for their breakfast according to voucher breakfast given during their check-in procedure. ]]> 2017-06-03 02:04:29 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175042740 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175042890 27032017

Off day.]]> 2017-06-03 02:11:34 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175042890 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175042951 28032017 - 31032017

PM shift ( from 3pm until 11pm).
Prepare for ala carte.
Moping the cafe area.
Cleaning the pantry area.
Washing and stacking cups. 
Make a drink for staff meal ( for staff on PM shift).
Sweep cobwebs.]]> 2017-06-03 02:14:28 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175042951 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175043146 01042017 - 02042017

Morning shift ( from 7am until 3pm). Prepare buffet breakfast and ready to assist guest for their breakfast. After that, clear the table and washing all the cups before arrange back at their place. Cleaning pantry area and drying the plate used for the breakfast.]]> 2017-06-03 02:25:36 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175043146 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175043388 03042017

Off day.]]> 2017-06-03 02:33:55 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175043388 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175230500 04042017

PM shift ( from 3pm until 11pm).
Cleaning pantry area.
Prepare for ala carte.
Make a drink for staff meal (on PM shift).
Wipe the mirror.
Moping area of cafe.]]> 2017-06-05 15:24:13 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/175230500 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176495233 06042017

Setting Dewan Sematan Perdana for function.]]> 2017-06-15 04:23:31 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176495233 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176495237 05042017

PM shift (from 3pm until 11pm).
Task given by En. Iskandar Salleh, F&B Executive.

]]> 2017-06-15 04:23:32 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176495237 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176545464 06042017

Setting table set at Dewan Juara for dinner event.]]> 2017-06-15 13:14:03 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176545464 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176546026 07042017

PM shift (from 3pm until 11pm)
cleaning the pantry area.
Prepare drink for staff meal ( Pm shift)
Mop the cafe.
Sweeping around the cafe area.
Arrange all the cutleries.
Prepare for buffet breakfast for tomorrow.]]> 2017-06-15 13:17:01 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176546026 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176546633 08042017

Make sure all the buffet breakfast is ready to served.
Ready to assist guest for their breakfast.
Clear the table.
Wash all the cup and arrange back at their place.
Arrange all the cutleries.
Cleaning all the cafe area.]]> 2017-06-15 13:20:41 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176546633 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176547797 09042017

Morning shift (from 7am until 3pm
Breakfast voucher list.
assist guest for their breakfast according to voucher list prepare by front office staff.]]> 2017-06-15 13:24:27 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176547797 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176549431 10042017

Off day.]]> 2017-06-15 13:28:39 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176549431 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176549655 11042017

PM shift
Setting table for tea break function.
Ready for ala carte.
Clean the pantry area.
Wash and arrange the cup.]]> 2017-06-15 13:30:10 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176549655 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176550305 12042017

PM shift but being ask to cover for lunch event. Start shift from 11am. 
Setting table set for lunch.]]> 2017-06-15 13:33:56 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176550305 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176550978 13042017

PM shift.
Help Mdm Aida setting u-shape at Dewan Patin for meeting function.
Ready for ala carte.]]> 2017-06-15 13:38:08 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176550978 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176551502 14042017

BBQ function at Dataran Semantan Perdana]]> 2017-06-15 13:41:31 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176551502 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176552442 15042017

Morning shift.
Prepare and assist guest for breakfast as usual.
Then cleaning cafe area]]> 2017-06-15 13:48:33 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176552442 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176552907 16042017

Morning shift.
Prepare and assist guest for buffet breakfast.
Clean the cafe.
Moping cafe area.
Clean the pantry.
Wash and arrange back the cup.
Arrange the cutleries.
My last day at F&B Department..

]]> 2017-06-15 13:51:39 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176552907 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176553754 17042017

Off day.]]> 2017-06-15 13:55:01 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176553754 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176556224 18042017 - 23042017

First day at Front Office Department for this week. Get chance to learn on how to answer the phone call. 
"Salam Sejahtera, Hotel Seri Malaysia Temerloh. Saya Shima, boleh saya bantu?".Learn how to take reservation especially through phone call. Learning system(IFCA System). Learning how to take payment for event and function based on Event Order and Tax Invoice prepare by account department.

For this week, almost all the room unavailable because we got a reservation from Permodalan National Berhad. Their room reservation starting on 17 April until 26 April celebrated for Minggu Amanah Saham Malaysia at Temerloh.]]> 2017-06-15 14:10:24 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176556224 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176557335 24042017

Off day.]]> 2017-06-15 14:18:23 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176557335 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176557451 25042017

PM shift.
Some guest from group  Permodalan National Berhad has check out.
Their payment for this room is through Letter Of Undertaking (LOU)]]> 2017-06-15 14:19:04 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176557451 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176562340 29042017

Morning shift.]]> 2017-06-15 14:47:53 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176562340 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176562341 28042017

Split shift.

Learn check out flow.
First need to take the room's key.
Then, check paid out amount.
Key in folio paid out receipt before print out tax invoice.
get signature from guest and give  paid out money before check out in system. 

Start take reservation for buffet ramadhan.]]> 2017-06-15 14:47:53 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176562341 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176562342 27042017

Learning more about system. Hotel Seri Malaysia Temerloh using IFCA system. 

Learn more on how to make a reservation, check in flow, rooms status and so on.]]> 2017-06-15 14:47:53 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176562342 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176562353 26042017

Shift split which start at 12pm until 8pm.

Almost all the guest from group Permodalan National Berhad has check out accept for one room, continues their room reservation until 28 April. ]]> 2017-06-15 14:47:56 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176562353 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176568274 30042017

Off day.
Claim off day on 24.04.2017 (Sempena Pertabalan Yang DiPertuan Agong)]]> 2017-06-15 15:27:57 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176568274 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176568476 01052017

Off day.]]> 2017-06-15 15:29:54 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176568476 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176569097 08052017

Off day.]]> 2017-06-15 15:35:01 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176569097 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176569100 07052017

Morning shift (from 7am until 3pm).
Check float money.
Take care of phone call from a room ( usually asking for iron and iron board).
Ready for check out procedure.
Closing shift which need to drop all the money from morning shift to account department.

]]> 2017-06-15 15:35:02 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176569100 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176569101 02052017

PM shift.
Take reservation through phone call.]]> 2017-06-15 15:35:02 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176569101 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176569102 03052017 - 06052017

Shift split.
Shift start from 12pm until 8pm.
Make a confirmation reservation for that day.
Doing check out process.
Ready for check in process.]]> 2017-06-15 15:35:02 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176569102 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176572646 09052017

PM shift.
Ready for check in procedure.
Open voucher list for breakfast tomorrow morning.]]> 2017-06-15 16:04:05 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176572646 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176574082 14052017

Morning shift with staff En. Zamri.]]> 2017-06-15 16:15:51 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176574082 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176574138 13042017

AM shift.
Handling phone call from room usually asking for iron and iron board.
Handling complaint from guest (got problem with shower) by refer to maintenance department for future action.
Take note any complaint from guest for future action by management.
Check float money.
Ready for check out procedure.
Update the status of the rooms.
Make a confirmation reservation through phone call.
Handling payment for event and function based on tax invoice prepare by Account Department
Closing morning shift.]]> 2017-06-15 16:16:21 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176574138 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176574139 12042017

AM shift.
Take reservation for buffet ramadhan.
Learn how to key in buffet ramadhan data(customer base) in system from Miss Asmira, Front Office Supervisor.
Take reservation through phone call.
Handling check out procedure.

]]> 2017-06-15 16:16:21 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176574139 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176574140 11052017

PM shift.
Start promote for buffet ramadhan.
Ready for check in procedure.]]> 2017-06-15 16:16:21 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176574140 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176574141 10052017

PM shift.
Wesak day, yet i'm working..]]> 2017-06-15 16:16:21 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176574141 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176603355 15052017

Off day.]]> 2017-06-15 21:41:28 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176603355 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176603389 16052017

PM shift with En. Faiz.
Being ask to help Miss Bayti,account executive to calculate the sales for the past month by the cafe.]]> 2017-06-15 21:42:06 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176603389 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176603622 17052017 - 19052017

Split shift.
Handling check in and check out procedure.
Take payment for event and function.
There are three type of payment which is via cash, check, or by LOU.]]> 2017-06-15 21:46:29 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176603622 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176603948 20052017 - 21052017

Morning shift]]> 2017-06-15 21:51:43 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176603948 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176604613 22052017

Off day.
Counting day..]]> 2017-06-15 21:59:40 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176604613 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176604614 23052017

PM shift.
Here are float book front office.
Need to key in all cash in and cash out when closing shift.]]> 2017-06-15 21:59:43 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176604614 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176604975 24052017

Morning shift.]]> 2017-06-15 22:04:49 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176604975 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176605257 25052017

Off day.
Claim off day during Labour Day.]]> 2017-06-15 22:07:24 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176605257 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176605449 26052017

Last day at Front Office Department and also last day of my industrial training at Hotel Seri Malaysia Temerloh.

Shift with staff En. Zamri for this morning shift.

Picture with En.Zamri, Mdm Yantie (Sales Coordinator) and other practical students.]]> 2017-06-15 22:08:24 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176605449 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176605690 27052017

Officially ended my industrial training at Hotel Seri Malaysia Temerloh]]> 2017-06-15 22:12:38 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176605690 wannazatulshima94 https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176605796 28052017


]]> 2017-06-15 22:15:06 UTC https://padlet.com/wannazatulshima94/hotelserimalaysiatemerloh/wish/176605796