https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6 What are the functional, social and emotional JTBD behind Mari's purchase? en-us 2022-05-12 08:10:44 UTC 2026-03-15 09:37:00 UTC hello@padlet.com marianamaluf1 https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2180864677 Start afresh, new environment. 
Sense of security]]> 2022-05-12 08:20:22 UTC https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2180864677 marianamaluf1 https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2180864817 Record important notes and thoughts for future reference. 
Outlet to express creativity, receiving information and digest especially using visual means - doodling  

]]> 2022-05-12 08:20:28 UTC https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2180864817 marianamaluf1 https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195181894 1. wants her new boss to see that she is very serious about her new job
2. selective purchase [expensive purchase for a new job]
3. materialistic

]]> 2022-05-23 04:06:19 UTC https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195181894 https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195185513 1. a better sense of security she needs
2. lesser fear when doing her job
3. happy with the purchase
4. feel more ready in her new role]]> 2022-05-23 04:10:02 UTC https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195185513 https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195186669 1. Writing down points to note for future reference
2. Drawings for grounding her learning points - due to non-line space/ visual learning
3. Perform in her new role
4. more of a paper based to technical based individual
5. Basic human needs]]> 2022-05-23 04:11:11 UTC https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195186669 https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195186788 Presentable when engaging with colleagues and customers. 
To be taken seriously in a professional setting, demonstrate her professionalism. ]]> 2022-05-23 04:11:18 UTC https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195186788 https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195352628 Cn last used digital banking a week ago coz it's more convenient.. Can txn anytime after work, at finger tips.. So very convenient based on her schedule. She felt she is ok with this experience as she noes the navigation quite well.. Though she didn't explore all functions. 
Why choose dbs and not other.. Coz it's a baby sg bank haha. Local bank since young so it's a habit
If thr is another bank near u, will u still choose dg bank.. Yes cn will still choose same due to convenience for all her banking needs. ]]> 2022-05-23 06:25:28 UTC https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195352628 marianamaluf1 https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195363296 2022-05-23 06:33:22 UTC https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195363296 marianamaluf1 https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195363427 2022-05-23 06:33:28 UTC https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195363427 marianamaluf1 https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195363587 2022-05-23 06:33:36 UTC https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195363587 marianamaluf1 https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195363867 1. perform transactions/ requests at her convenience
2. check balances
3. No need to queue up
4. Speed/ real time
5. Free up time for other priorities]]> 2022-05-23 06:33:51 UTC https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195363867 marianamaluf1 https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195364046 1. Tech savvy
2. Not to be seen as antique/ outdated
3. Inclusive in social setting (Paylah/ Paynow)]]> 2022-05-23 06:33:59 UTC https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195364046 marianamaluf1 https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195364184 1. satisfied
2. Trustworthy/ one of the local/ Government banks]]> 2022-05-23 06:34:05 UTC https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195364184 https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195385336 1. Account balance statement 
2.Checking credit bill - spending management
3. Benefit scheme
4. Continuous banking service available any time]]> 2022-05-23 06:49:42 UTC https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195385336 https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195388759 A sense of security 
A sense of control
Human-touch/sense of belonging (vs cold, clinical perception of banking)]]> 2022-05-23 06:52:00 UTC https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195388759 https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195391122 Status – want people to perceive you as financially independent and 'put together' => feeling of acceptance]]> 2022-05-23 06:53:41 UTC https://padlet.com/marianamaluf1/uybmy3p7hy6gr1n6/wish/2195391122