Throughout the week, i was assigned tasks that required coordinating with government-related organisations and interacting with the external public. Making contact with the Malaysian Forestry Departments of Selangor and Negeri Sembilan regarding a proposed billboard installation project in a number of carefully chosen hiking and recreational spots was one of the main responsibilities.

In order to improve community participation at well-known ecotourism and natural locations and raise public awareness via smart branding, Gardenia funded and proposed the program. Apart from contacting the state forestry offices, I was also assigned to communicate with Selangor Tourism in order to coordinate with their representatives concerning the project's viability and approval procedure.

Because it needed several rounds of email conversation, paperwork submissions, and government comments, this specific project featured a drawn-out follow-up procedure. Due to the requirement for collaboration between many government parties and procedural timeframes, the approval procedure took several months to complete.

• 17.3.2025

I was formally placed under Mr. Firdaus' supervision at the start of my internship, as he represented Ezworks Solution Sdn. Bhd.'s Operations Department. In his position as my direct supervisor, Mr. Firdaus is in charge of managing my work, assisting me in meeting departmental standards, and making sure that my internship experience matches the company's objectives.

Miss Hafizah, an employee of Ezworks Solution, greeted me kindly and gave me a tour of the workplace as part of the onboarding process. She gave me a thorough rundown of the duties and responsibilities of each department as she introduced me to the others throughout the tour. To make sure I am informed about the organisational structure and internal workflows, she also gave me a briefing on the company's rules, regulations, and standard operating procedures.

On 26th April 2025, the Operations team, including myself, was assigned to support the execution of the first university tour (Uni-Tour) event under Gardenia’s Bakeries KL called Gardenia Ready-To-Eat (RTE) event, held at Universiti Putra Malaysia (UPM). Themed "Fuel Your Success, One Bite at a Time," the event was designed to raise awareness among university students about the importance of effective time management in their academic and personal lives.

One of the key highlights of the event was the participation of Miss Najwa Latif, a well-known local singer and academic figure, who was invited as the main speaker and performer. Her presence attracted strong interest from students, making the event more impactful and relatable to the youth audience.

The Operations team gathered at 8.00 AM on the event day to begin preparations and set up the venue based on the approved layout provided by our supervisor. My specific task during the event was to welcome the students as they arrived and distribute goodie bags as a token of appreciation for their attendance and participation.

Throughout the event, Miss Najwa Latif shared her personal experiences and practical tips on managing time effectively while balancing multiple commitments as a student and public figure. The program concluded with a brief performance by her, leaving the audience inspired and entertained.

Gardenia generously sponsored and distributed their Ready-To-Eat products to the students, allowing them to sample the brand's popular snacks as part of the engagement.

• 21.3.2025

I have been allocated to the Operations Department for the duration of my six-month internship, with a main focus on event orientation throughout the company. I will get firsthand experience with the logistical preparation and behind-the-scenes operations that go into managing major public engagement events thanks to this employment.

In the context of Cahaya Ramadan, a unique community-focused initiative, I was given a significant operational duty to do over the course of the last week in order to prepare for an event that will be conducted at the Klang Chinese Muslim Jamek Mosque. The purpose of this event, which took place on March 21, 2025, from 3.30 to 10:00 p.m., was to encourage and involve the Muslim community during the holy month of Ramadan.

The event's high point was the appearance of Dato' Azizul Hasni Awang, a well-known cyclist and public personality in Malaysia, who served as a special guest to promote the product and videos. Magnolia UHT milk, Numee (curry falvour), and Gardenia Original Classic bread were given away for free to those attending Tarawih prayers at the mosque as part of the event's outreach initiative.

This project was made possible by the cooperation of Gardenia's marketing manager, Ms. Ena Suhaila, who was instrumental in providing sponsorship and product delivery for the occasion. In addition to help a worthwhile cause that supported community well-being throughout Ramadan, the assignment gave me invaluable insight into real-time event operations, vendor coordination, and on-ground logistics.

On 16 August 2025, the Gardenia RTE (Fuel Your Success – One Bite at a Time) program was successfully held at Universiti Pendidikan Sultan Idris (UPSI), Tanjung Malim, Perak. My responsibilities commenced a day prior to the event, where I assisted in the comprehensive setup of the event hall. This included arranging seating, positioning the backdrop, preparing the registration counters, and ensuring the game booth was ready for the following day’s activities. Every detail was carefully checked to guarantee a smooth and professional execution.

On the event day, I was entrusted with managing the registration section, welcoming participants, and ensuring a seamless check-in process. I also supervised the game booth, engaging with students and explaining the activities to encourage participation. The atmosphere throughout the event was vibrant and lively, with students actively taking part in the games, interacting enthusiastically, and showing great interest in the program’s activities.

In addition to my operational duties, I documented the event through photographs, capturing key moments such as the opening remarks, student engagement, and crowd interaction. I was also responsible for handling the consolation gift, which was presented to the UPSI management team as a token of appreciation from Gardenia for their cooperation and support.

Overall, the event proceeded smoothly, achieving its intended objectives of engaging the university community, promoting Gardenia’s brand presence, and creating a memorable experience for all attendees.

An event organized under the OOH Gardenia Breakthru initiative, which focused on the distribution of Gardenia Breakthru Wholemeal Bread at Taman Eko Rimba Ulu Bendul, Negeri Sembilan. The program aimed to promote healthy eating habits while introducing the public to the benefits of Gardenia Breakthru as a nutritious bread option.

During this program, I was entrusted with some of responsibilities to ensure the event’s success. My role was to capture photographs throughout the day, documenting the key moments, activities, and overall atmosphere of the program. These visual records served not only as a form of event coverage but also as valuable materials for Gardenia’s promotional use.

In addition, I was tasked with engaging and communicating directly with the tourists who visited the park. This involved explaining the objectives of the program, answering their questions, and ensuring that every visitor felt welcomed and included in the activity. I also assisted in the hands-on distribution of the free loaves of Gardenia Breakthru Wholemeal Bread, ensuring the process was conducted smoothly and efficiently.

On this date, the "Keretapi Sarong 2025" event was held at Dataran Tun Razak Exchange (TRX), Kuala Lumpur, commencing at 7.30 a.m. and concluding at 4.15 p.m. Prior to the start of the program, the team was briefed on our respective tasks and responsibilities for the day. I was assigned to provide instructions and explanations to attendees regarding the social media posting contest organized by Gardenia.

I was positioned at the Gardenia booth all day to inform participants about the contest's specifics and urge them to follow Gardenia KL on Instagram so they would receive their free loaf of bread and participate into the contest. I was given the responsibility of overseeing the prize distribution to the ten chosen winners who had successfully entered the competition via Gardenia KL's Instagram account later on in the event. I was also in charge of taking pictures and videos of the winners, recording significant moments, and making sure the contest segment was adequately covered for Gardenia's records and marketing.

• 8.9.2025

The operation team was assigned to organize an award ceremony for the school program of "Safe and Active Generasi Madani Bersama Marrybrown 2025" at Sekolah Kebangsaan Seksyen 7, Shah Alam, Selangor. We gathered at the school at 9.30 a.m. to carry out the event setup, ensuring that all preparations were in place before the commencement of the program. The event officially began at 10.30 a.m. and was graced by several VIP representatives from Marrybrown. The ceremony was held to celebrate the school’s achievement of securing third place in the video editing competition, making it a significant moment of recognition and appreciation for the students and teachers involved.

• 12.9.2025

I was given the task of going to the Gardenia booth setup for the "Keretapi Sarong 2025" event at Dataran Tun Razak Exchange (TRX) in Kuala Lumpur on this particular date. Since Gardenia was also participating in some stage shows and emcee announcements for an Instagram contest for social media posting, my duties also included supervising the booth setup and helping with the soundcheck during the day.

To make sure that everything went according to plan and that the event flow was efficiently controlled, I went to the location with my project executive. This required communicating with the technical staff, keeping an eye on stage operations, and making sure Gardenia's involvement went off without any issues. Providing appropriate support for the brand's presence at the event and assisting in creating an engaging experience for the guests were the main goals.

There was an event of OOH Gardenia Breakthru held for the distribution of Gardenia Breakthru Wholemeal bread at Taman Eko Rimba Kanching in Rawang, Selangor. During this program, I was assigned the responsibility of capturing photographs throughout the event to document its activities and atmosphere. In addition, I was tasked with engaging and communicating with the tourists who visited the park, ensuring that the distribution process was carried out smoothly. My role also involved assisting in the distribution of the complimentary bread to all visitors, creating a welcoming and interactive environment that aligned with the objective of promoting Gardenia Breakthru to the public.

• 2.9.2025

I was told to go with the project executive to the Marigold School Program launch at Sekolah Kebangsaan (SK) Taman Sri Rampai in Kuala Lumpur on this particular date. Being the first school to implement the program, it was crucial in establishing the norm and guaranteeing the general success of the following sessions.

My duties for the day included setting up the distribution locations, organising the required supplies, and helping with the event setup. I was also in charge of giving out Marigold Chocolate Milk to the pupils, making sure that everyone got their fair share in a timely and organised way. Along with these responsibilities, I was also given the role of program photos, where I captured important moments including student engagement, the general ambiance, and the program's highlights to document the entire event. The purpose of these photos was to provide the client with a visual record and to be included in the post-event report.

In addition to these duties, I assisted with program supervision and activity flow, attending to any urgent needs and making sure the event went off without any issues. The school and its students responded favourably to the program; throughout, there was active involvement and encouraging comments. As the Marigold School Program's launch party, it effectively signalled the start of a number of projects meant to include students and advertise the brand in an instructive and participatory setting.

• 27.8.2025

On this date, the last university of Gardenia RTE (Fuel Your Success – One Bite at a Time) program was successfully held at Universiti Pertahanan Nasional Malaysia (UPNM), Kuala Lumpur. My responsibilities commenced a day prior to the event, where I assisted in the comprehensive setup of the event hall. This included positioning event banners, preparing the registration table, and ensuring the game booth was ready for the following day’s activities. Every detail was carefully checked to guarantee a smooth and professional execution.

I was entrusted with managing the registration section, welcoming participants, and ensuring a seamless check-in process. I also supervised the game booth, engaging with students and explaining the activities to encourage participation. The atmosphere throughout the event was vibrant and lively, with students actively taking part in the games, interacting enthusiastically, and showing great interest in the program’s activities.

In addition to my operational duties, I documented the event through photographs, capturing key moments such as the opening remarks, student engagement, and crowd interaction. I was also responsible for handling the consolation gift, which was presented to the UPNM management team as a token of appreciation from Gardenia for their cooperation and support.

Overall, the event proceeded smoothly, achieving its intended objectives of engaging the university community, promoting Gardenia’s brand presence, and creating a memorable experience for all attendees.

• 19.8.2025

The Operations Team was asked for the meeting in the meeting room on this day in order to receive a briefing about the event that is set for September 20. The main program specifics, such as the order of events, the logistical setup, and the roles and responsibilities given to each team member to guarantee the event's seamless execution, were explained to us throughout the session.

Our team was given the special responsibility of filling the goodie bags that would be given to guests on the day of the event as part of the preparation. It took a lot of planning to make sure that every bag had the right things in the right order, representing the company's professionalism and standards. The delivery of the goodie bags will be a significant token of gratitude to the attendees and enhance their overall event experience, thus the activity also emphasised the value of cooperation and attention to detail.

• 20.8.2025

This date was the successful completion of the event held at Reals International School in Shah Alam in cooperation with Metro Optical Group (MOG). The program, which ran for several hours with a well-structured flow of activities intended to effectively engage the pupils, started at 9.30 a.m. and ended at 1 p.m.

One of the event's main attractions was a storytelling session when kids performed interactively to demonstrate their confidence, inventiveness, and communication abilities. An award ceremony was held after the storytelling exercise to honour and congratulate the winning team, recognising their hard work and promoting healthy competition among the students.

The program's goal of encouraging learning, engagement, and active participation was reinforced by the event, which also gave the children a lively and fun environment. All things considered, the partnership with MOG at Reals International School was well received and effectively wrapped up on time.

• 21.8.2025

On this day, I was tasked with getting in touch with all of the teachers from each of the three schools who won the Marrybrown School Program's Safe and Active Generasi Madani 2025 video editing competition: SK Taman Scientex, SK Sri Pulai Perdana, and SK Seksyen 7. I had to properly congratulate them on their accomplishment and give them an update on the award ceremony's tentative schedule, which had been arranged for a specific date. To make sure the schools were informed of the events and ready for the celebration, this communication was crucial.

I had to compose and prepare formal letters to be sent to the Jabatan Pendidikan Negeri (JPN) of Johor and Selangor in addition to communicating with the schools and as official invitation for them to attend the award ceremony. This was required because the state education departments had to formally acknowledge and approve the winning schools from these states, which had placed first, second, and third in the competition. In order to ensure that all procedures were carried out in accordance with educational regulations, the creation of these letters stressed the significance of keeping official lines of communication open with the appropriate authorities.

• 18.6.2025

On 18th June 2025, I was assigned the responsibility of preparing a detailed progress report for the Marrybrown School Program - Safe and Active Generasi Madani Bersama Marrybrown 2025, which had been actively ongoing for a month. The purpose of this report was to provide a comprehensive update on the implementation and progress of the program in each of the selected schools. The report included a collection of photographs taken during the activities, serving as visual evidence to support the documented updates and highlight the engagement and participation levels of the students.

In addition to the visual documentation, the report provided a structured summary of the activities conducted in each school, along with observations on the overall response and effectiveness of the program thus far. Once completed, the progress report was forwarded to the marketing team of Marrybrown, our valued client, for their review. This allowed them to assess the current status of the program and acknowledge the successful execution of activities as per the agreed objectives. The submission of this report also served as a means of maintaining transparent communication between our team and the client, ensuring that they remained informed about every stage of the program’s development.

• 20.6.2025

As the week progressed with the usual workflow, I was assigned the task of preparing a comprehensive media report for the Gardenia RTE Uni-Tour program. This report was specifically requested by Gardenia’s Executive to provide them with an overview of the public relations coverage related to the event. The objective was to compile and present all relevant media exposure to evaluate the event’s reach and impact from a public relations perspective.

The report included a compilation of online newspaper clippings, accompanied by the respective official links to the published articles. Each entry was carefully organized to ensure clarity, with emphasis on the sources, publication dates, and relevance to the program. This allowed the client to have a clear understanding of the extent and quality of media coverage received throughout the tour.

Due to the urgency of the request, the report was completed within a single day. Upon finalization, it was promptly submitted to my supervisor for review before being forwarded to the client. The timely submission ensured that Gardenia’s management could access the necessary information without delay, enabling them to assess the success of their public relations efforts in conjunction with the overall event outcomes.

• 13.8.2025

During this period, I was entrusted with the responsibility of designing the background for the presentation deck slides for the upcoming school talk program organized in collaboration with Malaya Optical. The task required me to apply both technical design skills and creative thinking, as the presentation visuals needed to align with the theme and objectives of the program while maintaining a professional and engaging appearance in order to attract the pupils attention to focus on the program.

In fulfilling this responsibility, I developed more than three distinct design concepts, each featuring variations in style, layout, and color scheme, to provide ample choices for consideration. These drafts were carefully prepared with attention to detail, ensuring that they would appeal to the target audience of students while also adhering to the organizational branding standards. The designs were then presented to my supervisor for review and approval, as only one version would be selected for official use in the school talk program.

At Universiti Tun Hussein Onn Malaysia (UTHM), Pagoh, Johor, the Gardenia RTE (Fuel Your Success – One Bite at a Time) program was successfully organised on August 9, 2025. My tasks started off a day before the event, when I helped with the event hall's thorough setup. This included preparing the game booth for the events the following day, setting up the chairs and the event bunting placement, packing up the goodie bags to be given to the students, and setting up the registration desks. Each component was carefully considered to guarantee a smooth and professional implementation.

On the event day, I was entrusted with managing the registration section, welcoming participants, and ensuring a seamless check-in process. I also supervised the game booth, engaging with students and explaining the activities to encourage participation. The atmosphere throughout the event was vibrant and lively, with students actively taking part in the games, interacting enthusiastically, and showing great interest in the program’s activities.

In addition to my operational duties, I documented the event through photographs, capturing key moments such as the opening remarks, student engagement, and crowd interaction. I was also responsible for handling the consolation gift, which was presented to the UTHM management team as a token of appreciation from Gardenia for their cooperation and support.

Overall, the event proceeded smoothly, achieving its intended objectives of engaging the university community, promoting Gardenia’s brand presence, and creating a memorable experience for all attendees.

• 4.8.2025

On this date, the Operations Department, including myself, was tasked with urgently planning and preparing for the Yakult event entitled “Program Yakult Generasi Madani 2025: Yakult Dance Rope & Misi Sihat Yakult”, which was organized in collaboration with the Malaysia Ministry of Education (KPM) and Yakult Malaysia. The program was scheduled to take place at Sekolah Kebangsaan Putrajaya Presint 9(1), Putrajaya, Malaysia.

In order to guarantee appropriate organisation and efficient seating arrangements for the pupils and attendees on the event day on August 5, 2025, I was tasked with preparing and setting up the seating area, including seat tagging. To make sure every section was correctly coordinated before execution, the team also thoroughly reviewed the event flow. Throughout the day, which on 2.30PM on August 4, 2025, a few thorough rehearsals were conducted to make sure everything went according to plan.

From the technical perspective, special attention was given to the flow of the gimmick segment and identifying potential risks or unexpected hazards, especially considering that the program was to be held outdoors. These precautionary measures were taken to ensure the safety of all participants and to guarantee the event proceeded as planned.

• 5.8.2025

The Yakult event entitled “Program Yakult Generasi Madani 2025: Yakult Dance Rope & Misi Sihat Yakult” was organized in collaboration with the Ministry of Education Malaysia (KPM) and Yakult Malaysia. The program was scheduled to take place at Sekolah Kebangsaan Putrajaya Presint 9(1), Putrajaya, Malaysia on this day. I was assigned to oversee the backstage presentation flow, ensuring that the sequence of the event ran smoothly. Throughout the program, I was required to remain prepared and alert for any last-minute changes to salutations and speeches, as the presence of high-profile guests required careful coordination.

Among the distinguished guests were Mr. Ithnin Bin Mahadi, Director of the Division of Sports, Co-Curriculum and Arts, Ministry of Education Malaysia; Mr. Hiroki Yanase, Managing Director of Yakult Malaysia Sdn. Bhd.; Ms. Mazlyn Mena Binti Mustapha, Associate Director of the Public Relations Department, Yakult Malaysia Sdn. Bhd.; Mr. Sabri Bin Sudin, Deputy Director of the Learning Sector, Federal Territory of Putrajaya Education Department; Mr. Ahmad Haridan Bin Haji Mohamed, Deputy Director of the Co-Curriculum and Arts Management Sector, Division of Sports, Arts and Co-Curriculum; and Ms. Rohana Binti Abd. Manaf, Headmistress of Sekolah Kebangsaan Putrajaya Presint 9(1). In addition, officers from the Ministry of Education Malaysia, representatives from Yakult Malaysia, as well as the school community of Sekolah Kebangsaan Putrajaya Presint 9(1) were also present to witness and support the event.

The program featured various engaging activities and was further highlighted by lively performances from the students of Sekolah Kebangsaan Putrajaya Presint 9(1). Their participation contributed to creating a vibrant and spirited atmosphere, aligning with the program’s objectives of promoting health awareness, active lifestyles, and community engagement. Overall, the event was carried out successfully, leaving a positive impression on both the organizers and the participants.

• 6.8.2025

On this date, I was assigned to attend a meeting to discuss the upcoming new project involving a school talk program in collaboration with Malaya Optical eyewear. The meeting focused on the objectives, target audience, and planning aspects required to ensure the success of the initiative, also overall of the upcoming program with Malaya Optical eyewear. Following the discussion, I was entrusted with the responsibility of contacting several international schools to propose and arrange the program. Malaya Optical was focusing on attracting the primary schools which included 5 international schools.

As previously stated, I was assigned the responsibility of contacting the Forestry Department and other appropriate officials throughout the week to get information on the Gardenia Out-of-Home (OOH) initiative at the designated areas. In order to keep track of the project's development and make sure that all required arrangements were in place, one of my duties was to start communication with the appointed persons-in-charge at each location. Additionally, since these permits are crucial to the program's successful operation, I had to properly obtain the official letters and documentation required for the event. In order to ensure that all needs were appropriately fulfilled within the time frame provided, this procedure needed careful coordination, perseverance in follow-ups, and maintaining a professional approach when communicating with different parties.

Throughout the week, i was asked to contact other state forestry departments, including the Perak State Forestry, for a related initiative proposed by Gardenia. This involved organizing a sampling activity under the Breakthru campaign, which is scheduled to take place in September 2025.

The proposed locations for the Gardenia Breakthru sampling distribution include:

• Lata Iskandar, Perak

• Taman Eko Rimba Kanching, Selangor

• Taman Eko Rimba Ulu Bendul, Negeri Sembilan

The sampling is intended to be distributed to visitors and nature-goers at these locations, further enhancing the outreach of Gardenia's community engagement efforts.

This assignment has strengthened my communication skills, particularly in handling formal correspondence with government bodies, and improved my understanding of event planning procedures involving public-sector collaboration and approval protocols.

Throughout the week, I was tasked with monitoring and awaiting updates from the respective forestry departments regarding the progress and approval process for the Gardenia OOH Breakthru campaign, which is scheduled to take place in September. This required consistent follow-ups and close attention, as the involvement of the forestry authorities is crucial in ensuring that the selected venues are properly approved and aligned with the regulatory requirements.

Throughout the week, I was assigned to follow up on the updates regarding the selected venues for the upcoming Gardenia Out-of-Home (OOH) free sampling event scheduled to be held in September. Due to a last-minute change of venue, I was required to initiate communication and secure approval from Selangor Tourism for the newly proposed location, which was Taman Eko Rimba Kanching in Rawang, Selangor. This task involved coordinating with the relevant authorities to ensure the suitability of the venue, addressing administrative requirements, and ensuring that the change would not affect the overall planning and execution of the program. By maintaining consistent follow-ups and formal communication, I was able to support the team in ensuring that the revised arrangements were properly documented and acknowledged for a smooth event implementation.

• 11.6.2025

On this date, I attended the rehearsal for the “Gardenia RTE – One Bite at a Time” launch ceremony held at Universiti Teknologi MARA (UiTM) Puncak Alam, Selangor. The upcoming event was set to be officiated by the Minister of Higher Education of Malaysia in collaboration with Gardenia’s Marketing Manager, making it a significant and high-profile occasion.

During the rehearsal, I was assigned multiple responsibilities to ensure the smooth flow of the event. These included arranging chairs for attendees in the hall according to the seating plan, as well as handling the tagging of dining tables and chairs designated for the VIP guests. My role required careful attention to detail to ensure proper placement and alignment, in line with the event’s formal protocols.

The rehearsal proceeded smoothly, with all participating teams conducting thorough checks on logistics, seating arrangements, and event flow. Before leaving the venue, we ensured that every detail was in place and ready for the official ceremony. This preparation was crucial to guarantee a seamless experience for both VIPs and attendees on the event day.

• 12.6.2025

On the official event day of the “Gardenia RTE – One Bite at a Time” launch ceremony at Universiti Teknologi MARA (UiTM) Puncak Alam, Selangor, I was entrusted with overseeing the registration process and supervising the booth area. Prior to the event, the crew members were briefed by my supervisor to ensure they understood their respective responsibilities and the overall flow of the program.

In the early hours of the morning, I was tasked with collecting hampers from Gardenia, which served as consolation gifts for UiTM and the Ministry of Higher Education (KPT). These hampers were carefully placed at the backstage area in preparation for the official presentation. Additionally, I was assigned to manage the microphone during the Q&A session with Najwa Latif, ensuring smooth transitions between participants and speakers. This task was completed before the arrival of the Minister of Higher Education of Malaysia, who was then escorted into the hall.

The event proceeded according to plan, with all activities executed seamlessly. As the program concluded, free Gardenia Ready-to-Eat (RTE) products were distributed to the participating students, creating a positive and engaging end to the day’s proceedings.

On this date, the Gardenia RTE (Fuel Your Success – One Bite at a Time) program was successfully held at Universiti Malaysia Perlis (UniMAP), Pauh, Perlis. My responsibilities commenced a day prior to the event, where I assisted in the comprehensive setup of the event hall. This included positioning event banner, preparing the registration table, and ensuring the game booth was ready for the following day’s activities. Every detail was carefully checked to guarantee a smooth and professional execution.

On the event day, I was entrusted with managing the registration section, welcoming participants, and ensuring a seamless check-in process. I also supervised the game booth, engaging with students and explaining the activities to encourage participation. The atmosphere throughout the event was vibrant and lively, with students actively taking part in the games, interacting enthusiastically, and showing great interest in the program’s activities.

In addition to my operational duties, I documented the event through photographs, capturing key moments such as the opening remarks, student engagement, and crowd interaction. I was also responsible for handling the consolation gift, which was presented to the UniMAP management team as a token of appreciation from Gardenia for their cooperation and support.

Overall, the event proceeded smoothly, achieving its intended objectives of engaging the university community, promoting Gardenia’s brand presence, and creating a memorable experience for all attendees.

• 3.7.2025

On this day, I was assigned to accompany my supervisor and the Project Executive from the Operations Department to the Ministry of Youth and Sports of Malaysia (KBS). The primary purpose of the visit was to hold a discussion with the Director of KBS regarding the upcoming Hari Sukan Negara event, which is scheduled to take place in Meru, Perak.

In addition to attending the discussion, I was tasked with taking photographs and compiling notes to document the meeting, even though I will not be directly involved in the event scheduled for October. This ensured that my supervisor and other team members would have a detailed reference for future planning and coordination.

During the meeting, we exchanged ideas and clarified several important matters concerning the event’s objectives, activities, and logistical arrangements. The discussion also covered the involvement of various stakeholders, the target audience, and the expected turnout to ensure the program’s success. This visit was an important step in establishing close collaboration with KBS and securing their support, as the event holds significant value in promoting sports and active lifestyles among the public.

The week was primarily dedicated to event follow-up activities, which involved maintaining consistent communication with the relevant departments and providing my supervisor with regular updates on the progress. These follow-up tasks ensured that all necessary arrangements and commitments from the involved parties were confirmed and on track.

During this period, the Gardenia Out-of-Home (OOH) Breakthru program, which focused on the installation of billboards, was actively in progress. The installations were carried out gradually over the weekdays, with updates and confirmations received on a day-to-day basis. This process required close monitoring to ensure that each installation was completed according to the planned schedule and met the quality standards expected by the client.

• 25.6.2025

I was asked to narrow down a school list for Marigold's upcoming school program, which is estimated to kick off in September. I have to confirm that there aren't any comparable schools from the program's previous years of execution. Marigold requested that we compile a list of about 100 schools in KL and Selangor so that they may select one to carry out the school program.

Throughout the week, preparations were actively carried out for an upcoming event scheduled for the following week, specifically the Gardenia RTE Uni-Tour at Universiti Teknologi MARA (UiTM) Puncak Alam, Selangor. As the event involved the participation of a Minister of Higher Education of Malaysia (KPT), the preparations required meticulous attention to detail, thorough planning, and a comprehensive final check to ensure that all arrangements were in place. This included verifying the event flow, ensuring the readiness of the venue, the visual backdrop, and confirming all logistical requirements.

In addition to these preparations, the week also consisted of reviewing and updating the progress of several ongoing programs. These updates involved obtaining confirmations from relevant parties and conducting follow-ups to ensure that each program was proceeding according to the agreed schedule. Effective communication and coordination with the involved stakeholders were essential in ensuring that all aspects of the projects remained on track and aligned with client expectations.

• 27.5.2025

The work continued as I was assigned the responsibility of contacting several schools in Selangor to obtain their confirmation of participation for the Vitagen program entitled “Good Gut, Good Life.” This task required me to act as a liaison between the company and the schools to ensure clear communication and smooth coordination for the program’s implementation.

I was provided with a list of selected schools by Vitagen, along with the necessary program details prepared by my supervisor. My role involved reaching out to the respective teachers in charge, introducing the program, and explaining its objectives, schedule, and requirements in detail. The aim was to ensure that each school understood the purpose of the initiative, which focused on promoting awareness of digestive health among students, as well as the planned activities and benefits for participants.

Throughout the process, I maintained a professional approach, addressing any questions or concerns raised by the teachers and confirming their availability for the scheduled dates. Once confirmations were obtained, I documented the responses and reported them back to my supervisor for further planning and coordination with Vitagen’s team.

On this date, the Gardenia RTE University Tour continued at Universiti Sains Islam Malaysia (USIM). The program followed a similar format to previous sessions, featuring the same invited speaker, which was Ms Najwa Latif and identical activities designed to engage and interact with the university students. The event aimed to promote product awareness, foster brand connection, and create a lively atmosphere for the participants.

For this session, my task was to assist at the registration booth, welcome the students, and ensure a smooth registration process. I was also responsible for distributing the complimentary goodies bags to participants, which contained Gardenia product vouchers and other small gifts. Throughout the event, I monitored the flow of activities to ensure everything ran according to schedule.

• 19.5.2025

I was assigned to attend and assist with the launch of the Marrybrown School Program at Sekolah Kebangsaan Jalan U3, located in Shah Alam, Selangor. This school was selected as the first location to kick off the Marrybrown school tour initiative, which aimed to engage with primary school students through fun, educational, and brand-related activities.

My specific responsibility during the event was to record several video clips capturing the flow and highlights of the program, which would later be compiled and submitted to my supervisor for internal documentation and reporting purposes. This included capturing the student engagement, speaker sessions, and brand visibility throughout the session.

The event lasted for approximately one hour, during which the students actively participated in the interactive segments of the program. To conclude the event, Marrybrown generously distributed lunch boxes and vouchers of Marrybrown meal which known as student card to all the pupils who attended, as a gesture of appreciation and brand engagement.

• 13.5.2025

I was assigned to attend a meeting for the forthcoming Jasmine "Healthy Ricestyle" with the project owner of Jasmine. The meeting was held at SMK Putrajaya Presint 16 (1) in Putrajaya, and it included a discussion with school instructors on the event's features and flow.

During the meeting, my specific role was to take pictures for documentation, which would then be utilised as part of a report to be sent to my supervisor. The conference focused on updating teachers on the program's two primary components: a mural competition among chosen schools and a one-hour school lecture session at each participating school.

The mural competition sought to artistically engage kids in visual storytelling that was consistent with Jasmine's campaign theme, while the school talk program attempted to educate and inspire students on subjects related to healthy lifestyle with Jasmine rice sponsored by Jasmine. My attendance at the meeting gave me direct experience with event planning talks and an understanding of how external stakeholders, such as school administrators and teachers, participate in the coordinating process.

On this date, the RTE uni-tour continued at Universiti Malaya in Kuala Lumpur, as part of an ongoing program to engage university students through interactive and educative outreach. The event drew a significant number of students who were interested, many of whom loved the planned activities, which included a live performance by Miss Najwa Latif and the distribution of free Gardenia Ready To Eat bread products throughout the event.

My designated task for the day was to handle the registration station, where I greeted participants and verified that their participation was properly documented. In addition to registration, I was also responsible for presenting gift packages to students. Each goodie bag included special Gardenia products and product coupons, which served as both a mark of appreciation and a means to raise the visibility of the brand among their student body. The event went successfully, with enthusiastic participation and great feedback from the students of UM.

• 24.3.2025

My regular duties continued as usual on 24th March 2025, however, I was given a special assignment by my supervisor, Mr. Firdaus, to assist with the preparation work for the upcoming “Cahaya Ramadan” event. This meaningful community event was organized with sponsorship support from Gardenia, Jasmine, CSR, and Magnolia, with the aim of bringing joy and support to the B40 community during the holy month of Ramadan.

The setup and pre-event tasks took place at the main hall of SMK Tiara Permai in Kuala Lumpur, starting in the afternoon and continuing until 8.00 PM. My responsibilities included assisting the operations team with event layout preparation, donation item arrangement, and ensuring all necessary materials were ready for the smooth flow of the program on the following day.

• 25.3.2025

I was given the responsibility for handling the registration desk on March 25th, which was an important role during the event itself. My assignment started at 4:00 PM and lasted till 10:00 PM. Managing the name lists, registering guests, and guiding them to the appropriate areas were all my responsibilities. The guests list were the Ministry of Education Malaysia (KPM), Selangor State Education Department ( JPN Selangor) and the school's teachers.

The event welcomed B40 category students and their families, who came to receive donation packages from the event sponsors, which included essential items and food products. The program also featured a communal iftar session where the families, students, sponsors, and organizing team gathered to break fast together in a warm and supportive environment.

• 27.3.2025

I was tasked with revising and editing a number of formal documents regarding the Marrybrown School Program "Save and Active" Generasi Madani 2025 before submitting them to the Jabatan Pendidikan Negeri (JPN) of a few Malaysian states. These letters were essential since they were official requests for permission to run the program at particular schools in each state.

Kuala Lumpur, Selangor, Terengganu, Kelantan, Johor, Melaka, Kedah, and Perak were among the states that were participating. Every letter had to be meticulously crafted and customised to satisfy the official JPN requirements, guaranteeing that all crucial program information—including goals, activities, and the suggested target schools—was communicated in an understandable manner.

This task required a high level of accuracy and attention to detail, as the approval from the respective JPNs is a mandatory step before the program can be implemented. By approaching these state education departments formally, we aimed to secure their cooperation and endorsement, thereby ensuring the program runs smoothly and in compliance with official guidelines.

• 7.4.2025

I was assigned the responsibilities of designing an extensive slide deck for an interactive and instructive program lecture as part of the "Safe and Active Generasi Madani bersama Marrybrown" project to start the week. This program, which focused on encouraging young kids to lead active and healthy lifestyles, was a component of a school tour that visited a few primary schools in Malaysia.

In fulfilment of a request from Marrybrown, the program's target audience consisted of pupils in Years 4, 5, and 6. With support from Marrybrown, a well-known food and beverage company in Malaysia acknowledged for its dedication to corporate social responsibility and community involvement, the program attempted to promote early self-care habits, a healthy lifestyle, and an active lifestyle—all presented in an entertaining ways.

Hi and Assalamualaikum,

My name is Nur Nadiah binti Ismail, and my matric number is 287153. I am currently in Semester 8 and undergoing my internship for one semester (6 months) as part of my academic requirement.

For your information, I am completing my internship at Ezworks Solution Sdn. Bhd., where I am placed under the Operations Department.

In this Padlet, I will be documenting and sharing my full internship journey, including my tasks, experiences, reflections, and the knowledge I gain throughout the internship period. I hope this platform gives you a clear insight into my learning process and growth during this valuable phase. duties and activities from 17th of March to 17th of September 2025.

• 17.9.2025

I was tasked with translating a presentation slide for the forthcoming school program, "Program Tumpuan Jelas, Pencapaian Hebat! Bersama Malaya Optical," on this particular occasion. Since the information had to maintain its original meaning while also being easily understood by the intended students, the translation process required precision and close attention to detail. I was tasked with finishing the assignment that same day in order to avoid interfering with the program's timeline.

After the translation was finished, the slide was sent to the program's project executive for her approval and oversight. This phase was crucial to ensuring that the translation matched the program's goals and that the presentation as a whole aligned to the required professional standards. Along with helping to prepare for the program's effective implementation, the work gave me the chance to put my language and communication talents to use.

• 19.9.2025

On the final day of my internship, I was entrusted with a simple yet meaningful task, which was to check and verify the total number of social media postings made by schools for the program “Misi Sihat Yakult 2025.”

Towards the end of the day, the team organised a small farewell session, where we shared light moments and expressed appreciation for the time we had spent together. It was a warm and memorable way to conclude my journey, as I felt valued and supported by the people I had worked with. The experience left me with lasting memories and valuable lessons that I will carry forward into my future career.

• 14.4.2025

I was given certain tasks to complete in order to ensure proper execution and oversight of the "Save and Active Generasi Madani bersama Marrybrown" school tour program. Updating and improving the official slide deck that would be used during the school sessions was one of my main responsibilities. To make sure that the finished content and visuals were completely compliant with Marrybrown's appearances guidelines, tone, and message requirements, this activity was completed after the original presentation slides were provided to Marrybrown for approval and comments.

I was also given the responsibility of managing the correspondence and cooperation with a few chosen elementary schools around Malaysia after the slides had been revised and approved. Using the list of schools supplied by the team, I was responsible for making contact with each school’s administration to check their availability and consent for the school visit. Schools in the states of Selangor, Kuala Lumpur, Kelantan, Terengganu, Perak, Kedah, Melaka, and Johor were among the states covered by this program.

The purpose of this outreach was to finalize the event dates for each schools, ensuring that the program crew would be scheduled accordingly for their visits. These confirmations were crucial in preparing the logistics and movement plans for the school tour, as well as ensuring smooth coordination.

• 18.4.2025

One of the major tasks assigned to me during my internship was the preparation of several event reports for both recently executed and ongoing programs involving two Malaysian brands. These reports were part of the event documentation process required by the company for submission as part of the event wrap-up and final evaluations.

The three programs I was responsible for reporting on were:

1. 8tive School Tour bersama Gardenia Breakthrough 3.0

2. Membasmi Kuman bersama Larrie

3. Program Serlahkan Keceriaan bersama Gardenia Quick Bites 2.0 2025

Each report was expected to include a clear outline of the program objectives, a reflection section evaluating the execution and participant engagement, as well as the outcomes or results of the program. I had to finish and submit all three reports on the same day, despite the short notice, making sure that the information was correct, simple, and compliant with the company's reporting guidelines.