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      <title>Group 3 - LSA Roles document exercise    by Lancaster Library</title>
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      <pubDate>2021-11-10 12:41:34 UTC</pubDate>
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         <title>Read through the LSA role expectations, (focus on LSAs section), and discuss how and if it fits in with your Blue Sky thinking, using your own approach, or questions below to help you. Is there anything missing?  Anything that we need to do more of? (e.g. to achieve higher value reach) How well are we working together as a team to achieve something close to the ideal? What are our key priorities at the moment in terms of things to improve if we think about the student/patron perspective? List priorities from most important to least   What type of things should we ask our patrons to provide feedback on, to improve our service &amp; how we do things? What are our biggest wins and how do keep them? </title>
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         <pubDate>2021-11-10 12:41:49 UTC</pubDate>
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         <title>LSA role expectations document</title>
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         <title>Developing our knowledge of wider Library Services, so that we can be very knowledgeable. Including wider University - e.g. ASK team . Action: proactivity to read other University webpage</title>
         <author>Lancaster_Library</author>
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         <pubDate>2021-11-23 14:12:26 UTC</pubDate>
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         <title>Actively approach every query and treat every person in a caring, listening manner, not assume things, explore services we don&#39;t know about to find an answer to the question</title>
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