TEMPLATE "Implement Change Management Strategy by JohnnyYapSH https://padlet.com/JohnnyYapSH/un8rswk1y265dpn8 Made with ♥ en-us 2020-11-02 07:45:10 UTC 2022-05-14 09:39:19 UTC hello@padlet.com Background JohnnyYapSH https://padlet.com/JohnnyYapSH/un8rswk1y265dpn8/wish/1672526744 You are part of a change management task force in Singapore Airlines. You need to present a change management plan to employees and manage any questions or concerns they may have. ]]> 2021-08-09 05:51:32 UTC https://padlet.com/JohnnyYapSH/un8rswk1y265dpn8/wish/1672526744 You need to demonstrate the following assessment requirements JohnnyYapSH https://padlet.com/JohnnyYapSH/un8rswk1y265dpn8/wish/2111264651 1) Describe a program/initiative that needs to be implemented.
2) Describe how you will create short-term wins
3) Describe the resources needed and how you will acquire them
4) Describe the training needed and how you will provide them]]> 2022-03-24 06:50:43 UTC https://padlet.com/JohnnyYapSH/un8rswk1y265dpn8/wish/2111264651 1) Baby Cabin Onboard initiative JohnnyYapSH https://padlet.com/JohnnyYapSH/un8rswk1y265dpn8/wish/2183725356 1) We need to ease the anxiety of parents of infants with young kids as well as other passengers on board, by zoning out a small cabin catering only to parents with young kids.]]> 2022-05-14 08:42:21 UTC https://padlet.com/JohnnyYapSH/un8rswk1y265dpn8/wish/2183725356 2) Short Term Wins JohnnyYapSH https://padlet.com/JohnnyYapSH/un8rswk1y265dpn8/wish/2183725975 Collect feedback from Parents who use the Baby Cabin. Reward team with Shoppee Vouchers upon hitting positive feedback KPI.]]> 2022-05-14 08:43:51 UTC https://padlet.com/JohnnyYapSH/un8rswk1y265dpn8/wish/2183725975 3. Resources Needed JohnnyYapSH https://padlet.com/JohnnyYapSH/un8rswk1y265dpn8/wish/2183743818 Toys and play materials for young passengers]]> 2022-05-14 09:28:07 UTC https://padlet.com/JohnnyYapSH/un8rswk1y265dpn8/wish/2183743818 4) Training Needed JohnnyYapSH https://padlet.com/JohnnyYapSH/un8rswk1y265dpn8/wish/2183744755 Crew to attend a class on providing services to parents with children. Practice on how to handle difficult children will be included.]]> 2022-05-14 09:30:33 UTC https://padlet.com/JohnnyYapSH/un8rswk1y265dpn8/wish/2183744755 During Presentation, demonstrate empathy and openness to feedback to encourage stakeholders to embrace change JohnnyYapSH https://padlet.com/JohnnyYapSH/un8rswk1y265dpn8/wish/2183748130 - show benefits of change
- present positive personal development plan
- stress improved prospect
- show that status quo is more fearful than change
- emphasize areas of agreement
- help employees weigh pros and cons]]> 2022-05-14 09:38:53 UTC https://padlet.com/JohnnyYapSH/un8rswk1y265dpn8/wish/2183748130