Regulatory Conversation Cafe Breakout Room 6 by https://padlet.com/alexmay83/RegCafeB7 Team - Environmental protection : Facilitator - James Symonds en-us 2021-06-29 11:58:40 UTC 2021-07-07 10:13:19 UTC hello@padlet.com alexmay83 https://padlet.com/alexmay83/RegCafeB7/wish/1629997382 •      for you personally? 
•      for your team? 
•      collaboration with other teams? 
•      technology? 

]]> 2021-06-29 12:00:43 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1629997382 alexmay83 https://padlet.com/alexmay83/RegCafeB7/wish/1629997898 •      for you personally? 
•      for your team? 
•      collaboration with other teams? 
•      technology? 

]]> 2021-06-29 12:01:16 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1629997898 alexmay83 https://padlet.com/alexmay83/RegCafeB7/wish/1629998837 Internal and external]]> 2021-06-29 12:02:30 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1629998837 alexmay83 https://padlet.com/alexmay83/RegCafeB7/wish/1629998965 What methods of communication are used?]]> 2021-06-29 12:02:42 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1629998965 alexmay83 https://padlet.com/alexmay83/RegCafeB7/wish/1629999412 To those accessing the service]]> 2021-06-29 12:03:07 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1629999412 alexmay83 https://padlet.com/alexmay83/RegCafeB7/wish/1630000014 From your experience of the service

]]> 2021-06-29 12:03:46 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1630000014 alexmay83 https://padlet.com/alexmay83/RegCafeB7/wish/1630000433 The positive and negative]]> 2021-06-29 12:04:16 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1630000433 alexmay83 https://padlet.com/alexmay83/RegCafeB7/wish/1630000582 Which differ from those pre Covid?]]> 2021-06-29 12:04:28 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1630000582 General Public, other LA services and departments, planners, Community Safety, https://padlet.com/alexmay83/RegCafeB7/wish/1633383576 2021-07-01 13:05:32 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633383576 Defra https://padlet.com/alexmay83/RegCafeB7/wish/1633384223 Env Agency
DWI

]]> 2021-07-01 13:06:07 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633384223 Planning https://padlet.com/alexmay83/RegCafeB7/wish/1633384889 2021-07-01 13:06:44 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633384889 Building Ctl https://padlet.com/alexmay83/RegCafeB7/wish/1633384981 2021-07-01 13:06:49 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633384981 Planning https://padlet.com/alexmay83/RegCafeB7/wish/1633385317 2021-07-01 13:07:04 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633385317 FSPH https://padlet.com/alexmay83/RegCafeB7/wish/1633385477 2021-07-01 13:07:12 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633385477 ASB https://padlet.com/alexmay83/RegCafeB7/wish/1633385683 2021-07-01 13:07:19 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633385683 Licensing https://padlet.com/alexmay83/RegCafeB7/wish/1633385921 2021-07-01 13:07:31 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633385921 Police https://padlet.com/alexmay83/RegCafeB7/wish/1633385923 2021-07-01 13:07:31 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633385923 Police https://padlet.com/alexmay83/RegCafeB7/wish/1633386053 2021-07-01 13:07:39 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633386053 Customer services https://padlet.com/alexmay83/RegCafeB7/wish/1633386081 2021-07-01 13:07:40 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633386081 Trading Standards https://padlet.com/alexmay83/RegCafeB7/wish/1633386398 2021-07-01 13:07:54 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633386398 Social Services - Adult & Child https://padlet.com/alexmay83/RegCafeB7/wish/1633386659 2021-07-01 13:08:07 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633386659 housing associations https://padlet.com/alexmay83/RegCafeB7/wish/1633386690 2021-07-01 13:08:07 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633386690 Bereavement Services https://padlet.com/alexmay83/RegCafeB7/wish/1633386951 2021-07-01 13:08:17 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633386951 External contractors - works in default https://padlet.com/alexmay83/RegCafeB7/wish/1633387001

]]> 2021-07-01 13:08:20 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633387001 Housing standards https://padlet.com/alexmay83/RegCafeB7/wish/1633387552 2021-07-01 13:08:46 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633387552 Email (Most popular) https://padlet.com/alexmay83/RegCafeB7/wish/1633388203 2021-07-01 13:09:17 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633388203 Letter (Docmail / manual post) https://padlet.com/alexmay83/RegCafeB7/wish/1633388273 2021-07-01 13:09:20 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633388273 Telephone https://padlet.com/alexmay83/RegCafeB7/wish/1633388353 2021-07-01 13:09:25 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633388353 Teams https://padlet.com/alexmay83/RegCafeB7/wish/1633388441 2021-07-01 13:09:29 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633388441 Docmail https://padlet.com/alexmay83/RegCafeB7/wish/1633388900 2021-07-01 13:09:51 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633388900 Face to face - on site https://padlet.com/alexmay83/RegCafeB7/wish/1633390212 2021-07-01 13:10:54 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633390212 Wessex Water https://padlet.com/alexmay83/RegCafeB7/wish/1633392194 2021-07-01 13:12:22 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633392194 Duty officer system (Sign posting queries from customer services) https://padlet.com/alexmay83/RegCafeB7/wish/1633392792 2021-07-01 13:12:49 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633392792 Ombudsman https://padlet.com/alexmay83/RegCafeB7/wish/1633394656 2021-07-01 13:13:55 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633394656 Council Tax / Benefits https://padlet.com/alexmay83/RegCafeB7/wish/1633394831 2021-07-01 13:14:05 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633394831 One fluid system that works for everybody (Include storage of data) https://padlet.com/alexmay83/RegCafeB7/wish/1633396567 2021-07-01 13:15:18 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633396567 Have more visual material on our websites https://padlet.com/alexmay83/RegCafeB7/wish/1633400100 2021-07-01 13:18:06 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633400100 More resources (People) https://padlet.com/alexmay83/RegCafeB7/wish/1633401471 2021-07-01 13:19:04 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633401471 Customer questionnaire - food & EP (external businesses) https://padlet.com/alexmay83/RegCafeB7/wish/1633402946 2021-07-01 13:20:10 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633402946 Pressure - COVID https://padlet.com/alexmay83/RegCafeB7/wish/1633405184 2021-07-01 13:21:54 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633405184 Collaboration with others https://padlet.com/alexmay83/RegCafeB7/wish/1633405744 2021-07-01 13:22:22 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633405744 Working from home https://padlet.com/alexmay83/RegCafeB7/wish/1633406540 2021-07-01 13:22:58 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633406540 Lots of information on different legacy systems (GIS, Civica etc) https://padlet.com/alexmay83/RegCafeB7/wish/1633408475 2021-07-01 13:24:02 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633408475 Access to information - possible but requires ICT intervention https://padlet.com/alexmay83/RegCafeB7/wish/1633408755 2021-07-01 13:24:16 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633408755 Shielding issues - visits https://padlet.com/alexmay83/RegCafeB7/wish/1633411292 2021-07-01 13:26:03 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633411292 Backlog has been created (private water supply work due to not being able to do visits) https://padlet.com/alexmay83/RegCafeB7/wish/1633412071 2021-07-01 13:26:32 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633412071 Workload doesn't allow time for group activity / training looking at systems best practice https://padlet.com/alexmay83/RegCafeB7/wish/1633413202 2021-07-01 13:27:19 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633413202 Mix of pre / post covid https://padlet.com/alexmay83/RegCafeB7/wish/1633415347 2021-07-01 13:28:35 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633415347 Team agreement will define expectations - how do people want to work https://padlet.com/alexmay83/RegCafeB7/wish/1633415582 2021-07-01 13:28:47 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633415582 One system convergence (post covid) https://padlet.com/alexmay83/RegCafeB7/wish/1633416277 2021-07-01 13:29:10 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633416277 Technology has been better since having new laptop / one domain https://padlet.com/alexmay83/RegCafeB7/wish/1633417402 2021-07-01 13:29:58 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633417402 Private Solicitors https://padlet.com/alexmay83/RegCafeB7/wish/1633418594 2021-07-01 13:30:48 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633418594 Finance https://padlet.com/alexmay83/RegCafeB7/wish/1633419011 2021-07-01 13:31:02 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633419011 Legal https://padlet.com/alexmay83/RegCafeB7/wish/1633419026 2021-07-01 13:31:03 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633419026 Business support https://padlet.com/alexmay83/RegCafeB7/wish/1633419192 2021-07-01 13:31:07 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633419192 Statutory returns other government bodies (DWI) https://padlet.com/alexmay83/RegCafeB7/wish/1633419928 2021-07-01 13:31:38 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633419928 Demand of the secretaries of state - automation of statutory returns https://padlet.com/alexmay83/RegCafeB7/wish/1633421667 2021-07-01 13:32:53 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633421667 Professional development https://padlet.com/alexmay83/RegCafeB7/wish/1633423356 2021-07-01 13:34:05 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633423356 managing customer expectations - internal / external expectations https://padlet.com/alexmay83/RegCafeB7/wish/1633424636 2021-07-01 13:35:02 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633424636 Affected deadlines / meeting performance targets https://padlet.com/alexmay83/RegCafeB7/wish/1633426459 2021-07-01 13:36:17 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633426459 Stress related sickness https://padlet.com/alexmay83/RegCafeB7/wish/1633426916 2021-07-01 13:36:35 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633426916 Single point of contact for multi-agency complaints https://padlet.com/alexmay83/RegCafeB7/wish/1633428565 2021-07-01 13:37:48 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633428565 SLA /OLA https://padlet.com/alexmay83/RegCafeB7/wish/1633432839 2021-07-01 13:40:48 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633432839 Printing whilst working from home https://padlet.com/alexmay83/RegCafeB7/wish/1633481296 2021-07-01 14:14:53 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633481296 Recruitment has been difficult https://padlet.com/alexmay83/RegCafeB7/wish/1633483746 2021-07-01 14:16:50 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633483746 Face to face training https://padlet.com/alexmay83/RegCafeB7/wish/1633484962 2021-07-01 14:17:36 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633484962 Signal to work onsite (in a field) https://padlet.com/alexmay83/RegCafeB7/wish/1633491392 2021-07-01 14:22:17 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633491392 Communication (Whatsapp within the team) https://padlet.com/alexmay83/RegCafeB7/wish/1633496459 2021-07-01 14:26:00 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633496459 Sharing intelligence https://padlet.com/alexmay83/RegCafeB7/wish/1633498498 2021-07-01 14:27:32 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633498498 Using Council tax /DVLA data https://padlet.com/alexmay83/RegCafeB7/wish/1633498790 2021-07-01 14:27:47 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633498790 Lone worker system - flagging risk on the database https://padlet.com/alexmay83/RegCafeB7/wish/1633499579 2021-07-01 14:28:23 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633499579 Resident information - address has a risk flag re: lone officer visits. No single source of information https://padlet.com/alexmay83/RegCafeB7/wish/1633500908 2021-07-01 14:29:14 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633500908 Better information sharing and better of DC data https://padlet.com/alexmay83/RegCafeB7/wish/1633506752 2021-07-01 14:33:39 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633506752 Sharing equipment - Stored in number of locations / collect stationery supplies https://padlet.com/alexmay83/RegCafeB7/wish/1633512984 2021-07-01 14:38:30 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633512984 We celebrate success https://padlet.com/alexmay83/RegCafeB7/wish/1633538570 2021-07-01 14:58:57 UTC https://padlet.com/alexmay83/RegCafeB7/wish/1633538570