https://padlet.com/mingbobo22/Bookmarks Made with charisma en-us 2022-03-11 13:02:02 UTC 2026-02-09 20:17:11 UTC hello@padlet.com leehw123456 https://padlet.com/mingbobo22/Bookmarks/wish/2135870147 In addition, a majority(80%) of the respondents reflected that the reception was unhelpful since there was  unacceptable waiting time. To solve the problem, we should ask more staff to be on duty at the reception desk during peak time Also, is it possible to revise staff’s rosters by next month?

On the other hand , nearly 3 quarters (70%) of the respondents expressed that there should be Late check-out service. To address this issue, we would prefer offering  extending the Check-out time to 2pm because it would be  beneficial for customers. ]]> 2022-04-08 06:04:51 UTC https://padlet.com/mingbobo22/Bookmarks/wish/2135870147 https://padlet.com/mingbobo22/Bookmarks/wish/2135877695 feedback1
To begin with, I would like to report to you about the feedback collected. According to the survey result, less than three-fouths/ around three quarters (70%) of the respondents said that the services were bad/poor because there was unsatisfactory communication with mainland tourists . in view of this, the human resource department should provide the frontline staff with training . The training will be completed in three months.

Suggestion 1
Concerning the suggestions, most (90%) of them commented that there should be shuttle bus service from hotel to airport because we should be considerate of customers. Therefore, we believed that this arrangement can accommodate the needs of customers and increase their satisfaction.  We are glad to ask for extra funding to meet the financial needs]]> 2022-04-08 06:13:16 UTC https://padlet.com/mingbobo22/Bookmarks/wish/2135877695 https://padlet.com/mingbobo22/Bookmarks/wish/2135878503 F2
S2

Over (Many/ A majority) 80%  the customers commented that the reception service was not helpful because of the unacceptable waiting time for the reception (the waiting time was unacceptable). To solve this problem, it is recommended that we should ask more staff to be on duty at the reception desk during peak time. Otherwise/ Moreover/ Besides, is it possible to revise our staff’s rosters by next month?

On the other hand, around three quarters (70%)  of the customers commented that we should provide a late check out service. To address this issue, we would prefer the check out time extended to 2pm, so we can increase our customers satisfaction and enhance our hotel brand image.]]> 2022-04-08 06:14:08 UTC https://padlet.com/mingbobo22/Bookmarks/wish/2135878503 https://padlet.com/mingbobo22/Bookmarks/wish/2135882643 Feedback2
In addition, a majority(80%) of the respondents reflected that the reception was useless/unhelpful since the waiting time was unacceptable. To solve this problem, we should ask/assign more staff to be on duty at the reception desk during peak time. Also, is it possible to revise staff’s rosters by next month?

Suggestion2
On the other hand, around 3 quarters(70%) of the respondents expressed that the checkout service could be late. To address this issue, we would prefer extending the check-out time to 2pm because it can improve the customer’s favourable impression of our company.


]]> 2022-04-08 06:18:49 UTC https://padlet.com/mingbobo22/Bookmarks/wish/2135882643 wingholarry2013 https://padlet.com/mingbobo22/Bookmarks/wish/2135891491 To begin with, I would like to report you about the feedback collected. According to the survey results in December 2022. Slightly less than three-fourths (70%) of the respondents reflected that they were dissatisfied with the services since the staff had unsatisfactory communication with mainland tourists. In view of this, the Human Resources Department should provide the frontline staff with training which will be completed in three months.

With regard to the suggestions, a majority (90%) of the respondents expressed that shuttle bus services from hotel to airport should be provided because it would be considerate of customers. Therefore, we believed that this arrangement can increase the satisfaction of customers. Also, is it possible to apply the extra funding in meeting the financial needs?  ]]> 2022-04-08 06:28:25 UTC https://padlet.com/mingbobo22/Bookmarks/wish/2135891491 https://padlet.com/mingbobo22/Bookmarks/wish/2135896434 To begin with, I would like to report to you about the feedback collected. According to the survey results, around/ more than 2 in 3 (70%) of the respondents said that the service was not good because because there was unsatisfactory communication with mainland tourists. In view of this, the Human Resources Department should provide the frontline staff with training. We should arrange the training, which will be completed in three months.

Concerning the suggestions, most of (90%) the respondents expressed that , there should be/ we should provide shuttle bus service from hotel to airport because it is considerate of customers. Therefore, we believed that this arrangement can increase satisfaction. We are glad to ask for extra funding to meet the financial needs.

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