https://padlet.com/kenglynn/ug3b25r8mcu1yhme On-line Flipchatts en-us 2020-11-09 09:30:28 UTC 2021-02-10 12:33:37 UTC hello@padlet.com https://padlet-uploads.storage.googleapis.com/785845948/e307fdb6facc80a22dd85b14ec524c31/beacon_training.jpg kenglynn https://padlet.com/kenglynn/ug3b25r8mcu1yhme/wish/903469585 Have all your evidence before you start
Timely
Casual Conversation first - non adversarial
Active Listener - two way conversation
Point out positives if any and then move on to areas where improvement required/needed
With compassion and empathy
Point out the impact of their behaviours on their peers or the work






]]> 2020-11-09 09:31:54 UTC https://padlet.com/kenglynn/ug3b25r8mcu1yhme/wish/903469585 kenglynn https://padlet.com/kenglynn/ug3b25r8mcu1yhme/wish/903471733 Bring in to the meeting their observations from the feedback meeting.
Get the under performer to express where they see their issues
Ask open questions to get the person to do the talking

Clarity of Purpose or Role and its place in office/organisation
Effects of underperformance on other staff/office/organisation
Tasks broken down into component parts
confirm that they have necessary knowledge/skills to perform role.
Have clear records of discussions and agreements and share them with other party - obtain acknowledgement from other party that they understand the task/role.

Set clear timelines and schedule regular meetings to discuss progress
Provide supporting training if necessary. 
Have examples of the "perfect" work product - for example, a report, a file, an e-mail. 


]]> 2020-11-09 09:32:48 UTC https://padlet.com/kenglynn/ug3b25r8mcu1yhme/wish/903471733 kenglynn https://padlet.com/kenglynn/ug3b25r8mcu1yhme/wish/903472762 Take detailed notes.
Get/gather your facts (what are the issues/examples) about examples of underperformance
What is the required result and what is required for the office/organisation?
Make a plan for how to hold the meeting.
Follow any step-by-step procedures for as outlined  
Hold the meeting in a private and quiet area where you will not be interrupted. 
Take notes during the meeting. 
Focus on next steps and a timeline (when is the next meeting and what is expected of everyone).
Sensitivity and Understanding and with a clear goal in sight
Active Listening and paraphrasing
Remain Calm and Focused at all times
Be prepared to adjourn meeting if it becomes heated





]]> 2020-11-09 09:33:15 UTC https://padlet.com/kenglynn/ug3b25r8mcu1yhme/wish/903472762 kenglynn https://padlet.com/kenglynn/ug3b25r8mcu1yhme/wish/903476303 To address performance issues and the impact of those on the office and organisation. 
To ensure KPI are met and the business operates smoothly.
To remove bad feelings and disharmony among the broader team.

Final stage of a long process
To get your colleague up to a satisfactory PMDS Rating
Bring finality to a process and to have addressed underperformance one way or another
It is clear to everyone that we are in the Disciplinary process.
Everything is documented in case of any further acti

To assist the non performer improve their performance and to become a valued member of the organisation.  If performance cannot be improved they are removed from organisation.

Transparency in the process, timely and step by step.

Process is conducted in non adversarial manner and with empathy..



 

]]> 2020-11-09 09:34:41 UTC https://padlet.com/kenglynn/ug3b25r8mcu1yhme/wish/903476303