Arrive early around 9.30 a.m because there's a booking for today.

Prepare for the treatment room for my couple guest.

Prep the ginger tea for my guest.

Take all the dirty linen to the dobi and wash.

Manage to do a couple treatment which is Royal Couple Package for 90 minutes.

Going back 5.30 p.m.

Morning routine as usual take the key from the security office.

On all of the difuser and air cond because today I also got customer to do a treatment.

Manage to do a full body massage for 2 pax.

Going back at 5.15 p.m.

Start my day with spa morning routine which is take the key from security office and open the spa.

Take the spa key at security office and start my day at spa with morning routine.

Prepare and make a room because the next day I'll be on my off day and I need to make sure the spa is in good condition without any problems.

Today I do 30 minutes face massage for 2 pax.

Going back at 5 p.m.

Start my morning with the usual morning routine.

Conduct a check on the malfunctioning air conditioner later today.

Contact my supervisor and confirm if there are any bookings for today.

Ensure all cups and plates are washed clean and neatly arranged.

Revise to prepare a report for my final industrial training.

Today, no guests came to the spa and I only prepared daily reports.

Leave for home at 5 PM.

Arrived at the spa slightly late because my supervisor instructed me to come in a bit later, around 11 AM.

Arrived at the spa and opened up. It was quite quiet because it was a working day for both civil servants and private sector employees.

There were no guests today, so I continued with the tasks assigned by the faculty.

Went home at 5 PM.

Took the spa keys from the guard room and headed to the spa to open up.

Arrived at the spa before 10 AM to prepare the treatment rooms for arriving customers.

They chose the Royal Couple Romance package for 90 minutes. They were a newlywed couple celebrating their honeymoon at Pulai Spring Resort.

Served them complimentary our signature ginger tea to refresh them after their massage session.

There was another guest who opted for a 90-minute full body massage treatment.

Left at 5:30 PM.

Arrived at the spa a bit early, before 10 AM, to prepare the treatment rooms for customers arriving early.

Took the washed linens and sheets, folded them, and organized them neatly in a special cupboard for storing linens and sheets.

Ensured the ginger tea water remained fresh and sufficient for the guests coming in today.

Guests arrived with their friend and opted for the body scrub and full body massage package.

Ensured guests were happy and satisfied with the service provided.

Returned home at 5:30 PM and handed over to the guard room as usual.

Today is the weekend, and we expect many guests to come with their families.

Made preparations to ensure all treatment rooms were ready and comfortable for use.

There are several guests scheduled to come today, and we needed help from external masseurs to ensure we meet the bookings of the arriving customers.

Several assistant masseurs came to support me and my supervisor throughout the day.

I had the opportunity to perform treatments on some guests today, including full body massage and foot massage.

Returned home around 6 PM, slightly late.

Came to the spa at 11 AM because there were no bookings today. I needed to carry out the weekly cleaning routine.

I started by removing all linens and collecting used towels, then washed them to ensure they were clean and safe for other guests to use.

I swept and mopped the floors, which was relatively easy because the spa is always kept clean and tidy.

Next, I ensured the spa always smelled pleasant with a diffuser, creating a calming and relaxing atmosphere for anyone entering the spa.

Finished the cleaning tasks a little early and went home at 5 PM.

Arrived at the spa and took the keys from the guard room, then opened the spa.

Afterwards, I turned on all the air conditioners and room lights to make it look brighter and less gloomy.

It's challenging to ensure the spa looks cheerful because it's a 20-year-old building with classic elements that impart a sense of calm and relaxation, albeit somewhat quiet and dim.

It's mandatory for me to turn on the air fresheners in all rooms and spaces within the spa to maintain a serene and comfortable atmosphere.

There was one guest today who had a full body massage treatment.

Returned home at 5:30 PM.

After a long break, I returned to work early in the morning because it was a Sunday and there were several bookings from guests for treatments.

Came early to prepare the rooms and ensured they were clean and ready for use by the arriving guests.

Also prepared ginger tea to be served to customers after their treatments at our spa.

The customers who came today opted for full body massage and face massage treatments.

Returned home at 5:30 PM.

Took the spa keys from the guard room as usual in the early morning and started my morning routine.

Checked the treatment rooms and organized the linens and towels so they could be used for the next treatments.

Prepared fresh linens and sheets for the next customers to use during their treatments.

Today, there were several treatments: two sessions of 90-minute full body massages and a Royal Couple package for a couple.

Cleaned up the treatment rooms before leaving and went home at 5:30 PM.

My daily routine starts as usual, where at 10 AM, I retrieve the spa keys from the guard room and ensure the spa is ready to be visited.

Typically, on Mondays, there are no guests coming in for treatments, so it becomes a day for me to complete tasks assigned by the faculty.

I also ensure the spa rooms are tidied up neatly to eliminate any dirt.

Today, I only worked and tidied up the spa rooms.

Returned home at 5 PM.

Came to the spa as usual and picked up the keys from the guard room.

Everything was ready today as I had prepared everything the previous day.

Today, we have guests coming in as a group from Singapore, so we needed to call in external masseurs to meet their requests.

There are 4 couples scheduled to come to the spa today for massage packages.

All four couples have chosen the Royal Couple Romance package, which includes a body scrub and a 90-minute massage.

Stayed back a bit late to accommodate the arriving guests' requests.

Before heading home, I make sure to return the keys to the guard office.

Arrived at the spa at 10 AM.

Contacted my supervisor to inquire about today's booking schedule so I could prepare and set up the treatment rooms earlier.

Encountered a few issues, such as a problem with an unstable treatment bed that needed to be replaced.

Technicians and their assistants came to help rearrange the bed and resolve the issue.

Today, there will be a female guest coming in for a 90-minute full body massage treatment.

Returned home at 5:30 PM and returned the keys to the guard room.

Arrived at the spa slightly late because there were no bookings for today.

Carried out the morning routine as usual to keep the spa clean and organized.

Took the linens and towels to wash them, ensuring they are clean and safe for use.

Folded and stored the washed linens in their proper place.

Conducted a 60-minute foot treatment session for a guest.

Returned home at 5:15 PM.

Arrived at the spa today at 10 AM and picked up the keys from the guard room.

Prepared a final report during my free time because today is a working day and not many people are coming in for treatments since it's not a holiday.

Cleaned the spa by sweeping and mopping the floors as usual to keep it clean and organized.

There was a guest who arrived around 5 PM, and I had to work overtime to perform a one-hour full body massage treatment for them.

After the treatment, I cleaned the treatment room and left at 6 PM.

This week, I need to work straight for a week to ensure there's coverage at the spa and someone is present.

I arrive at the spa early to make extensive preparations, including preparing the treatment rooms, preparing ginger tea, and ensuring readiness in case guests arrive.

After opening the spa, I turn on the air conditioning in all spa rooms and set up air fresheners to make the spa smell pleasant and peaceful.

Many guests who come appreciate the spa's quiet, comfortable atmosphere and its unique and classic design.

Today, I had several guests for treatments: a 90-minute full body massage and foot massages.

I returned home at 5:30 PM.

Arrived at the spa at 10 AM and picked up the keys from the guard room.

Cleaned the treatment rooms that needed cleaning.

Arrived at the spa early in the morning before 10 AM to ensure the bathtub issue is resolved quickly because the room is needed for a couple's treatment.

At the spa, there are only 2 rooms for couples, with the rest being single rooms. Many customers arrive as couples and wish to receive couple treatments. Therefore, we need to manage bookings carefully to avoid overlapping and efficiently utilize the available rooms.

Technicians arrived to assist in managing the leaking bathtub issue and also checked for any other damages in other rooms.

Prepared the treatment room for customers arriving at noon.

A guest arrived at 2 PM for a 60-minute full body massage and face massage.

Returned home at 5:30 PM.

Took the keys from the guard room to open the spa.

The spa must always be locked when work hours are over.

Therefore, spa security is crucial and must be maintained because there are many valuable items inside that need to be secured.

Today, there will be two guests receiving a 60-minute foot massage treatment.

I will confirm with my supervisor first to schedule the guests' bookings to avoid overlapping with other guest bookings.

Returned home at 5:30 PM.

The morning routine starts as usual by fetching the keys from the guard office, then heading to the spa building to unlock it and prepare early for incoming customers with bookings.

Next, I arrange plates and cups in their designated places to maintain a tidy and organized appearance and easy accessibility.

I informed the facility department about a malfunction in a single room, specifically the air conditioner, which rendered the room unusable temporarily.

I also notified my supervisor (SV) about the issue so that appropriate action could be taken.

There was a guest scheduled for a 60-minute full body massage with an add-on face massage.

I returned home at 5:30 PM.

Today, I had an important task as my supervisor (SV) was absent, so I needed to take on their responsibilities to assist in completing their tasks.

I arrived at the spa a bit early at 9:30 AM and went to the Pulai Spring Resort office to obtain a price list and a new treatment list to replace the old one.

I also confirmed several bookings with some customers who were scheduled to visit the spa that day.

On that day, there were 2 guest couples coming in for the Royal Couple Package, which includes a 90-minute treatment.

I returned home and returned the keys to the guard office at 5:15 PM.

I came to the spa today to do the weekly cleaning session, which will be my last time doing the mopping and sweeping activities at the spa because my internship will end this week.

I am excited this week to complete all tasks at the spa and to serve at The Pulai Spa.

I cleaned the used linen and neatly arranged and placed them in their designated spots so that others can easily access them if needed.

Today, the treatment I conducted was a 1-hour foot massage only, as it is typically a quiet day with few guests.

I returned home and returned the spa keys at 5:15 PM.

I arrived at the spa at 10 AM and then went to pick up the keys at the guard office.

I made early preparations because there were couple guests scheduled to come to the spa this morning.

They opted for the couple treatment, specifically the Royal Couple Package.

After completing their treatment, I prepared refreshments for them.

Finished my daily padlet for the last few days of my internship.

I returned home at 5 PM and returned the keys at the guard office.

I came to the spa this morning to submit Annex B, which needs to be filled out by my supervisor (SV) to provide feedback during my internship here.

Today, my supervisor (SV) also assisted me significantly by providing key points to include in my report to be submitted to the faculty.

I worked hard today to complete my padlet.

There were no treatment bookings scheduled for today.

My supervisor (SV) and I returned home at 5 PM.

I arrived at the spa today at 10 AM and followed my usual morning routine.

I turned on the air conditioning in all rooms to ensure they are comfortable and ready in case there are customers coming.

I prepared fresh ginger tea that can be used for the next guests.

I ensured all treatment rooms were ready as technicians had come to repair the air conditioning units in the treatment rooms.

There was a group of friends who came for treatments together.

My supervisor returned the B form for me to fill out in my final report.

I returned home at 5 PM.

Today marks my last day of internship at The Pulai Spa, Pulai Spring Resort.

I arrived at the spa as usual and picked up the keys from the guard room, then proceeded with my morning routine.

Afterwards, I started packing my belongings at the spa to ensure nothing is left behind since it's my last day here.

My supervisor (SV) gave me a few words of advice, and I thanked him for all his guidance and goodwill throughout my internship.

I returned home at 5:30 PM and returned the keys to the guard room.