Customer service by LetiČ›ia M Canache https://padlet.com/sweetgirlnov/u8cxuyn10zon Dell Company en-us 2016-09-21 08:46:00 UTC 2016-09-21 10:10:14 UTC hello@padlet.com Information and order-processing  sweetgirlnov https://padlet.com/sweetgirlnov/u8cxuyn10zon/wish/125321201 -"the moment of truth"
meeting between the consumer and the employee]]> 2016-09-21 08:57:47 UTC https://padlet.com/sweetgirlnov/u8cxuyn10zon/wish/125321201 After-sales and service sweetgirlnov https://padlet.com/sweetgirlnov/u8cxuyn10zon/wish/125321245 2016-09-21 08:58:04 UTC https://padlet.com/sweetgirlnov/u8cxuyn10zon/wish/125321245 After sales-service and service sweetgirlnov https://padlet.com/sweetgirlnov/u8cxuyn10zon/wish/125323745 -Supplier takes responsibility for much more than delivering the product.
-Expectations from us: the supplier to install, service and maintain the computer.
 


]]> 2016-09-21 09:10:23 UTC https://padlet.com/sweetgirlnov/u8cxuyn10zon/wish/125323745 How to make a better customer service sweetgirlnov https://padlet.com/sweetgirlnov/u8cxuyn10zon/wish/125330380 1 Strengthen  your customer service skills 
Clear communication 
Knowledge 
Thick skin meaning the costumer is always right 

2 Look at every touchpoint 
Make sure have a full view of the costumer experince 

3 Give your customer a way to provide feedback 
for customers to give feedback makes it easier for you to learn what needs improvement.]]> 2016-09-21 09:43:25 UTC https://padlet.com/sweetgirlnov/u8cxuyn10zon/wish/125330380 Costumer support sweetgirlnov https://padlet.com/sweetgirlnov/u8cxuyn10zon/wish/125336257 http://www.dell.com/support/contents/us/en/04/category/Contact-Information/Customer-Support]]> 2016-09-21 10:09:45 UTC https://padlet.com/sweetgirlnov/u8cxuyn10zon/wish/125336257