What are some reasons you might refer a patron to the On Call Librarian even if you know how to help the patron? by Shannon Kealey https://padlet.com/skealey1/u2iy8rkvb6lh Made with the best of intentions en-us 2017-09-14 20:50:08 UTC 2025-11-19 15:04:00 UTC hello@padlet.com So that the patron can get an entire background of what they are looking for! https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781862 2017-09-14 23:40:52 UTC https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781862 Their question has to do with a specific subject https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781868 2017-09-14 23:40:57 UTC https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781868 urgent research dues https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781892 2017-09-14 23:41:13 UTC https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781892 an on call librarian may have more knowledge https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781899 2017-09-14 23:41:17 UTC https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781899 B/c on call librarian has subject specific knowledge and can help patron explore more research options https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781918 2017-09-14 23:41:35 UTC https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781918 https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781927 we don't misdirect them]]> 2017-09-14 23:41:40 UTC https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781927 Question is likely to lead into a deeper conversation about the topic https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781957 2017-09-14 23:41:57 UTC https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781957 There are other patrons waiting to be helped https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781958 2017-09-14 23:41:58 UTC https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781958 Last nighter questions https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781969 2017-09-14 23:42:03 UTC https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781969 We are not in charge of helping the patron on the deeper level https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781977 2017-09-14 23:42:06 UTC https://padlet.com/skealey1/u2iy8rkvb6lh/wish/187781977