Research Affinity Diagram by Sarah Hohl https://padlet.com/srhhohl/ttu59gc6ebhonc16 en-us 2023-09-07 17:06:34 UTC 2023-09-07 17:16:01 UTC hello@padlet.com Mia notes the shipping information button does not take her anywhere srhhohl https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689215474 2023-09-07 17:11:55 UTC https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689215474 Adam did not know what to click and was unable to navigate to My Account srhhohl https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689216309 2023-09-07 17:12:23 UTC https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689216309 Luisa noted the my shipping info does not take her to a page to update the information srhhohl https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689217031 2023-09-07 17:12:42 UTC https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689217031 Sophie cant click on my shipping info srhhohl https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689217311 2023-09-07 17:12:56 UTC https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689217311 Sophie navigated to checkout and then back to a product page to find checkout again. There is no Cart button srhhohl https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689218322 2023-09-07 17:13:43 UTC https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689218322 Adam was unsure what was in the cart srhhohl https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689219335 2023-09-07 17:14:05 UTC https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689219335 Linda was unsure what to do after checkout, she didnt want to submit a duplicate order srhhohl https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689220021 2023-09-07 17:14:33 UTC https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689220021 Mia was looking for navigation categories to find her product but couldnt find any on the home page srhhohl https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689221032 2023-09-07 17:15:17 UTC https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689221032 Linda wasnt sure how to get to what she wanted and clicked around until she found it srhhohl https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689221486 2023-09-07 17:15:37 UTC https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689221486 Luisa wish she could see more product information srhhohl https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689221990 2023-09-07 17:16:01 UTC https://padlet.com/srhhohl/ttu59gc6ebhonc16/wish/2689221990