Chick-fil-a Reflections by Jennifer Bailey https://padlet.com/jbailey23/tsu5fl7oz2rq Bringing a focus of customer service to Brandywine en-us 2017-07-15 14:04:21 UTC 2025-04-29 19:29:27 UTC hello@padlet.com https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878728 Warm, welcoming environment...inspirational words and sayings throughout the buildings

Availability of eating areas, wellness space, day care facility for employees




]]> 2017-07-17 16:52:04 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878728 The vision statue in the front of the corporate office mentioned nothing about the product just the goal of everyone having a positive experience that they come in contact with https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878738 2017-07-17 16:52:12 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878738 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878747 Positive influences ]]> 2017-07-17 16:52:20 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878747 Everyone buys in to mission and vision https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878750 2017-07-17 16:52:23 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878750 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878776 From the top down, same language and vision.]]> 2017-07-17 16:52:27 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878776 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878788 Golden Rule
High Standards & maintaining them
2. People oriented/centered-posi]]> 2017-07-17 16:52:32 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878788 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878820 Inspirational messages t/o building; positive culture, atmosphere]]> 2017-07-17 16:52:53 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878820 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878832 "My pleasure"

]]> 2017-07-17 16:53:11 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878832 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878834 Every person we met in every building and at every level of experience was extremely friendly and accomodating.]]> 2017-07-17 16:53:12 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878834 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878849 Everyone is involved and matters]]> 2017-07-17 16:53:25 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878849 Yes https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878857 2017-07-17 16:53:33 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878857 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878884 Instruction... what we say 
Influen]]> 2017-07-17 16:54:00 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878884 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878889 Instruction... what we say 
Influence.. what we do
Image.. what we are ]]> 2017-07-17 16:54:03 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878889 I like the philosophy that everyone matters and the culture is from the ground up. The "real life" training simulations are amazing. https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878925 I would love to see a common language like the 7 mindsets incorporated into everyday so it is automatic like "my pleasure". ]]> 2017-07-17 16:54:29 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878925 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878943 Customer service]]> 2017-07-17 16:54:45 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878943 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878961 I loved the philosophy Hoovey shared re: Expectations, Skills, Resources, and Consequences! It seems like it would be helpful to use in our school setting as well as at home, too. ]]> 2017-07-17 16:55:02 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178878961 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879003 Inspirational
Caring
Quality 

]]> 2017-07-17 16:55:28 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879003 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879016 All grade levels to be on sale page, homework to expectations, etc...]]> 2017-07-17 16:55:41 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879016 There were positive and inspirational messages throughout every building. https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879038 2017-07-17 16:56:06 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879038 Almost everyone we met seemed exceptionally happy. A positive environment with many smiling faces. https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879104 2017-07-17 16:57:05 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879104 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879107 Operators are trained in all areas and maintain ]]> 2017-07-17 16:57:07 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879107 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879113 Spreading the message that we value & appreciate the students & parents]]> 2017-07-17 16:57:11 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879113 Administration taking a true interest in the happiness of each individual. https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879210 2017-07-17 16:58:22 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879210 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879211 The ]]> 2017-07-17 16:58:24 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879211 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879219 The emplo]]> 2017-07-17 16:58:30 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879219 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879220 The employees ]]> 2017-07-17 16:58:31 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879220 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879221 The employees don't buy in but they truly believe ]]> 2017-07-17 16:58:31 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879221 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879233 The employees don't buy in but they truly believe the vision of the company]]> 2017-07-17 16:58:39 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879233 https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879245 Meeting people where they are is key to good customer service]]> 2017-07-17 16:58:48 UTC https://padlet.com/jbailey23/tsu5fl7oz2rq/wish/178879245