Tech Support by Joe https://padlet.com/joemacbeth123/tsry3fi8t87k en-us 2016-11-14 09:41:31 UTC 2026-01-29 11:39:39 UTC hello@padlet.com Direct User Support joemacbeth123 https://padlet.com/joemacbeth123/tsry3fi8t87k/wish/137298770 Face to Face Support - When you meet the client in person.
Remote Support - When support access the users PC.
VOIP Support - Skype
Telephone Help Desk - When the customer calls in for support over the phone.
Ticket Help Desk - When support create a ticket regarding the client's issue.
Email Help Desk - When a customer email's in and receives feedback regarding the issue.]]> 2016-11-14 09:43:20 UTC https://padlet.com/joemacbeth123/tsry3fi8t87k/wish/137298770 Support Materials joemacbeth123 https://padlet.com/joemacbeth123/tsry3fi8t87k/wish/137298868 Online PDF Documents - User can read through at there own pace.
Online Tutorials - Can watch online videos which can help users who want visual guidance.
Forums - Experienced Users can help other users
FAQ'S - Users issue may be a common issue that can be easily resolved with a FAQ page.
Manual - User can read through at their own pace.]]> 2016-11-14 09:43:47 UTC https://padlet.com/joemacbeth123/tsry3fi8t87k/wish/137298868