https://padlet.com/ssavage6570/tsneftk7agsw Retail Clothing Store en-us 2017-05-19 11:29:23 UTC 2017-05-19 12:21:04 UTC hello@padlet.com ssavage6570 https://padlet.com/ssavage6570/tsneftk7agsw/wish/172777699 My management would be set up like any other store in retail. Through out each section f the store five employees would walk around that section and one manager would watch them. These managers would report to the head manager who would then report to me.]]> 2017-05-19 11:40:12 UTC https://padlet.com/ssavage6570/tsneftk7agsw/wish/172777699 ssavage6570 https://padlet.com/ssavage6570/tsneftk7agsw/wish/172778747 Each employee would go through a weeks worth of training on things like how to work the scanning machines, deal with angry customers, etc. ]]> 2017-05-19 11:46:54 UTC https://padlet.com/ssavage6570/tsneftk7agsw/wish/172778747 ssavage6570 https://padlet.com/ssavage6570/tsneftk7agsw/wish/172779687 A phone server will be set up so that the customer can call and put something on hold file a compliant. A human will operate the phone 24/7 and a answering will never be used. ]]> 2017-05-19 11:53:11 UTC https://padlet.com/ssavage6570/tsneftk7agsw/wish/172779687 ssavage6570 https://padlet.com/ssavage6570/tsneftk7agsw/wish/172780195 In the actual store a customer service booth will be set up for returns and help. Five employees will be stationed there to avoid long lines. ]]> 2017-05-19 11:56:27 UTC https://padlet.com/ssavage6570/tsneftk7agsw/wish/172780195 ssavage6570 https://padlet.com/ssavage6570/tsneftk7agsw/wish/172781677 A custom can issue a complaint through the phone or they can fill out a form and turn it in to the customer service booth. The complaint will be reviewed by the head manager through the cctvs. Depending on the severity of the complaint either the customer will be banned for lying or that employee fired for misconduct.]]> 2017-05-19 12:05:12 UTC https://padlet.com/ssavage6570/tsneftk7agsw/wish/172781677 ssavage6570 https://padlet.com/ssavage6570/tsneftk7agsw/wish/172782759 The customer service rep should not have a bad attitude it is encouraged to report this behavior if anyone employee or customer sees this.]]> 2017-05-19 12:12:02 UTC https://padlet.com/ssavage6570/tsneftk7agsw/wish/172782759 ssavage6570 https://padlet.com/ssavage6570/tsneftk7agsw/wish/172783061 The employee manning the customer service both should have a well kept appearance with the companies uniform on correctly. Body oder is unacceptable and the employee will be sent home and possibly fired for these infractions.  ]]> 2017-05-19 12:13:30 UTC https://padlet.com/ssavage6570/tsneftk7agsw/wish/172783061 ssavage6570 https://padlet.com/ssavage6570/tsneftk7agsw/wish/172783602 They should be willing to help no matter how long it takes to solve the problem. They should sound upbeat and have a smile on their faces.]]> 2017-05-19 12:17:05 UTC https://padlet.com/ssavage6570/tsneftk7agsw/wish/172783602 ssavage6570 https://padlet.com/ssavage6570/tsneftk7agsw/wish/172784009 The customer service employee would be clean, wears his/hers uniform properly and make the general effort to make their face look good.]]> 2017-05-19 12:19:28 UTC https://padlet.com/ssavage6570/tsneftk7agsw/wish/172784009