Ideal Customer - Staff Journey by joel anton canal https://padlet.com/janton1/tq0xu5hsc140b2qt Chile Fees en-us 2022-06-09 11:40:08 UTC 2022-10-27 18:13:17 UTC hello@padlet.com https://padlet.net/icons/png/1f1e8-1f1f1.png New Families janton1 https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354194553 Complete the entire process online, and choose the payment methods and projections for each option]]> 2022-10-24 18:51:14 UTC https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354194553 Old Students janton1 https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354197239 Complete the re-enrolment process fully online, chosing the payment method]]> 2022-10-24 18:53:03 UTC https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354197239 Visiting the School or Fully online janton1 https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354264502 Allow Parents to chose either Online or Physical visit to make the process compatible]]> 2022-10-24 19:42:15 UTC https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354264502 Create contract & allow digital signature janton1 https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354266984 Connect with a Firma Digital Provider (as SOVOS, DocuSign or other) to sign contracts and allow Installment permissions for PAT/PAC for the entire year.

]]> 2022-10-24 19:44:25 UTC https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354266984 Issuing the invoices and connecting with directly with the stamping process janton1 https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354270891 Connect with 3rd party online stamping process for the invoice process.]]> 2022-10-24 19:47:33 UTC https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354270891 Connect with payment platform as Webpay/Getnet and/or others janton1 https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354283548 https://www.youtube.com/watch?v=962g4Fqg50g]]> 2022-10-24 19:57:06 UTC https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354283548 iSAMS janton1 https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354303667 Allow parents to find all the information of their children including fees, payments done, sign contracts and payment platforms connection

-Store Contracts (digitally signed and physical scanned copies)
-Store Invoices
-Historical Payments]]> 2022-10-24 20:15:50 UTC https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354303667 Upfront payment Collected > Funds Received janton1 https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354350589 2022-10-24 21:02:55 UTC https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354350589 Installments payment received janton1 https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354358127 - Allow UF/CLP reajustments by payment day
- Recognize the ajustment and invoice the difference collected between the contract signage UF/CLP value and the payment day into the accountability system.
-Recognize overdue payments into the accountability system

]]> 2022-10-24 21:11:18 UTC https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354358127 Staff janton1 https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354380443 Reduce the 5 layers actual system with a online and interconnected all in system:

-Allow Schools to show parents the diferent payment methods and the final costing projections (Upfront vs Installments).

-Allow the system to submit collections and recognize/categorise payments and reajustments of UF variation and/or overdue payments for optimizing the accountability process.]]> 2022-10-24 21:38:35 UTC https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354380443 Pre-payment view janton1 https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354381068 Allow parents to compare and see what are the methods available and the costs differences between payment (upfront, installments - pagare and cheque). 

Once they chose their preferred modality then proceed to payment/documenting the debt]]> 2022-10-24 21:39:27 UTC https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354381068 Receive and categorize collection information On Demand janton1 https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354382393 2022-10-24 21:41:15 UTC https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354382393 How the system is working at the moment janton1 https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354386868 2022-10-24 21:46:58 UTC https://padlet.com/janton1/tq0xu5hsc140b2qt/wish/2354386868