AI in IT Customer Support Operation by BL Khoo https://padlet.com/khoo030364/tl3eepbc5hdlsnkt AI Application In Workplace Sharing Activity en-us 2024-11-17 13:32:54 UTC 2025-08-21 02:20:12 UTC hello@padlet.com https://padlet.net/icons/8.0/png/1f916.png AI in Workplace khoo030364 https://padlet.com/khoo030364/tl3eepbc5hdlsnkt/wish/3220581298 In your current workplace, map out your current IT customer support operation process, explore one operation challenges and post your thought on exploring AI solution in addressing the challenges. Provide the following detail in the post,


  1. Department facing this challenges

  2. Description of challenges

  3. The AI solution and what will it address

  4. The benefits after the implementation


Other action:

After submitting your post, review other posting and comment on one of your colleague or peer posting.


Please take note there is not right or wrong answer, every posting is a sharing of ideas which all should respect it.

]]> 2024-11-17 14:19:12 UTC https://padlet.com/khoo030364/tl3eepbc5hdlsnkt/wish/3220581298 Part 1 & 2: Description of Challenges of Department khoo030364 https://padlet.com/khoo030364/tl3eepbc5hdlsnkt/wish/3302946618

  • Post your mapping process

  • Description of challenges

    • ]]>     2025-01-24 07:25:27 UTC https://padlet.com/khoo030364/tl3eepbc5hdlsnkt/wish/3302946618     Part 3 & 4: AI Solution and benefits khoo030364 https://padlet.com/khoo030364/tl3eepbc5hdlsnkt/wish/3302947710

  • Post your AI solution addressing the challenges

  • What are the benefits

  • Review and comment on other posting

    • ]]>     2025-01-24 07:26:37 UTC https://padlet.com/khoo030364/tl3eepbc5hdlsnkt/wish/3302947710