I would like to complain about the t-shirt I bought from you on the 20. of October.

The t-shirt was not only poorly packaged but also it was not the correct size indicated on the website. This was very dissaponting since I ordered from your website in the past and I did not have any problems.

I demand you to refund as much as possible of my money or a new t-shirt with the correct size.

Yours faithfully,

Tilo Schweizer

I’m writing to complain about the quality of your teacups.

I have many teacups at home, however the quality of the ones from your stores are truly insufficient.

Not only were they dirty upon arrival, one was broken and they all smelt atrociously.

I demand a refund and hope you change your quality of teacups as soon as possible.

I hope this issue can be fixed soon.

Kind regards, Luca Villanueva

This is the complait about the phonecases I have bought last month.

I had the phonecases delivered, but they didn’t arrive! However, I tryed to get in contact with the helpline, but they couldn’t tell me where my package is.

Either I want a full refund, with the transportation costs, or all three phone cases. Thank you for responding,

Ayleen Henrich

Dear Madame/Sir

I am writing to complain about the phone cases, that I habe bought last month.

I had the phone cases bought(I bought), but they didn’t arrive! However, I tried to get in contact with the helpline. After a few calls I reached the helpline, but they couldn’t tell me where my package is.

Either I want a full refund, or all three phone cases delivered .

Thank you for responding.

Yours faithfully,

Ayleen Henrich

Dear Sir / Madam,

I am writing a complaint about the phone I Google Pixel 8 Pro I bought from you at the 12. October.

The packaging came broken and when I started the phone for the first time I noticed a crack in the screen. Furthermore I found out that also the camera lens had cracked.

I suggest you send me a new phone or a full refund.

I look forward to hearing from you.

Yours faithfully,

Leonardo Binder

V2:

30.10.2023

Dear Sir / Madam,

I am writing a complaint about the Google Pixel 8 Pro I purchased from your online store at the 12. October.

The packaging came broken and when I started the phone for the first time I noticed a crack in the screen. Furthermore I found out that also the camera lens had cracked.

Not only was the phone broken, but also the charger didn't work correctly. When I plugged in the charger, it started to charge but stopped after a few seconds.

I suggest I will be given a full refund or a replacement phone.

I look forward to hearing from you.

Yours faithfully,

Leonardo Binder

I am writing a complaint about the cookie that I bought last week in your store.

It was not good at that time. I ate it and afterwards I got sick of it. The cookie was expired at that date. I was very disappointed in that, because I expected the cookie to be at least eatable. It was a complete catastrophy and I do not want to buy ever again in your shop.

On top of that did the mensa assitant ignored me fully as I complained about the cookie.

I am certain that you do not want me to call my lawer, so I am expecting a completly refund and a pain compensation of 2000 CHF.

I look forward for your fast response.

Yours faithfully,

Melina Kurzen

This story is not real!

I am writing to complain about the jacket I purchased from your website on last wednsday.

Although the size suits me well, the delivery wa incredibly slow. It took me almost two months to receive the package.

In addition the fabric of the jacket did not worth the price.

I am expecting a full refund. I am deeply disappointed by this purchase.

I look forward to hearing from you.

Your faithfully

Melle Shi

Dear Sir/Madam,

I am writing to complain about the jacket I purchased from your website on last wednesday.

Although, the size suits me well, the delivery was incredibly slow. It took the package almost 2 months to be delivered.

In addition the fabric of the jacket was not worth the price.

I am expecting a full refund.

I am deeply disappointed by this purchase.

I look forward to hearing from you.

Your faithfully,

Melle Shi

Dear Madam / Sir,

I am writing to complain about the make-up I bought last week from your online store.

I ordered and paid for three different items, but only two were delivered. Furthermore, I paid a lot of money, because the brand of the make-up was described as a luxury brand. But I was disappointed by the quality. The make-up didn't last on my skin.

I would like to return the two products and get my money back.

I hope to get an answer soon.

Yours faithfully,

Meret

I would like to complain about the Spider-man 2 game that I bought from your website last week.

It appears there are some bugs in the game, which keep me from going on the the story mode.

After trying out various solutions of the internet which didn't work, I called your helpline, who didn't respond. I think the only solution is this complaint.

I would like you to fix this issue.

Yours faithfully,

Quinn Peter

I am writing about the product I bought a week ago in your shop.

I bought a bullet proof glass for my smartphone which did not work. Even though my smartphone fell only a few centimeters the display got shattered. I would like to add that it wasn‘t cheap enough to loose it‘s function the very first time it was needed.

In addition i called your call center and they told me they could not do anything for me.

I hope to receive an answer soon.

Yours faithfully

Elin Stillhart

Yours sincerely,

mr. donner

I am writing this letter to complain about a pair of earrings I bougth from your online store a month ago.

Although the earrings looked very nice in the pictures they are very different. In reality the color is off and the quality is very poor. I wanted to give this earring to a friend of mine. Now the friend doesn't have a gift.

Not only did the support helpline not answer after multiple calls, but I also tried to write a letter , yet the adress was nowhere to be found.

I expect you to either give me a full refund or send me a gift card or 100 pounds.

Yours faithfully,

Jaël Bättig

I’m writing to complain about a laptop I bought recently through your online store.

A few weeks ago, I bought a laptop from your company’s online store. Sadly, I need to inform you that the product I received has nothing in common with the product you advertised. Not only is the processing awful, because the laptop is askew when put down on a desk. On top of that the screen flickers and the computer randomly turns itself off. This has caused too many problems to go unnoticed.

I expect a full refund or a new product of my choice. If no action is taken, you will hear from me again very soon.

Yours faithfully, Mael Stämpfli

I am writing to complain about the shirt I bought last Saturday in your store.

To start, the shirt immediately lost his colour after the first wash. It did not only lose his colour, it even shrunk 10cm. It does not fit me anymore even though, I am very sure that I followed all the rules on the label correctly.

I wish to to get my money back as soon as possible.

I am very disappointed and wish for an instant response.

Yours sincerely,

Stella Marx

Dear Sir/Madam,

I'm writing to complain about the quality of your Christmas decoration.

I bought them from your store in Lucerne last week and I'm really disappointed. 12 of the 24 glass Christmas tree baubles broke into little glass pieces. Furthermore the 6 candy canes weren't even in the pack.

I would like to speak to a responsible and get a new set of Christmas decoration sent to me. Else I would also accept a full refund of my money.

I'm looking forward to receive your answer.

Yours sincerely,

Leo Bless

30 October 2023

Dear Sir/Madam,

I am writing to

complain about the shoes I bought last week from your online store.

By the time/When they arrived, I noticed that the shoes were delivered in the wrong size. Furthermore, in the right shoe was a hole.

In addition, when I called your helpline to complain about the product, nobody picked up the phone and the time as I finally reached someone, the man was extremely unfriendly.

I would like to become a full refund or I have to write to you again.

I look forward to hearing from you.

Yours faithfully,

Inya de Groot

I am writing to complain about the new iPhone I bought at the online store of Apple two days ago.

When I opened the package, already multiple hicks in the hardware were visible. Also the phone case I bought too was damaged. But the main problem is that after about half a day of charging, the battery ran out after about 45 minutes. Furthermore, I couldn’t transfer the apps from my old device to the new smartphone. This new update is not what it was praised as. But it could also be a problem of the hardware.

I would really like to speak to a responsible and have a new laptop sent to me or get my money back.

I look forward to hearing from you or one of the managers.

Yours faithfully,

Joel Ehrsam