Integrate child safety into policies, procedures and practices

• Document the service’s policies, procedures and statements required by the standards.

• Ask families, staff and volunteers tifpolicies and procedures are easy to understand. Make any relevant improvements.

• Produce child safety material in different formats. Use child friendly and plain language and translated versions.

• Maintain high visibility of child safety and wellbeing. Discuss child safety at staff and parent meetings and assemblies. Display posters, write articles, newsletters and staff bulletins on child safety topics.

• Train staff and volunteers on service policies and their responsibilities. Create regular opportunities to reinforce understanding and resolve any misunderstandings.

• Identify formal and informal ways to track policy implementation. Analyse whether current processes achieve the outcomes for each standard.

• See how staff and volunteers contribute to child safety. Do this using supervision, discussions, staff meetings and surveys.

• Nominate child safety champions. They can help put in place and track the child safe policies and practices.

Consult with staff and families on child safety policies

Ask for feedback when developing and implementing child safety policies.

• Feedback types include:

  • informal feedback. Talk with parents when they pick up their children. Have staff discussions in the lunchroom.

  • formal feedback, such as meetings

  • surveys or focus groups, among staff and for families.

• Include the feedback you receive in:

  • policy and procedure reviews

  • processes for raising concerns and handling complaints.

More information:

• Child Safe Standard 4

• Supportive relationships with families and Collaborative Partnerships

Make policies and procedures easy to access

• Publish your child safety policies in an easily accessible location. For example, the service’s website and inside the premises.

• Integrate child safety into your induction processes, ongoing education, training and supervision. This applies for all staff and volunteers.

• Include copies of your child safety policies in enrolment information.

• Raise child safety information in all communications to families.

Make policies easy to understand

• Use plain language in written materials.

• Use visual aids in discussions with students and families to increase understanding.

• Translate materials into the languages used by families at your service. Or organise sessions with an interpreter.

• Display easy-to-read posters in various locations around the service.

Nominate a child safety champion

• Nominate one or more child safety champions. Their role is to promote, track and report on how the service’s child safety strategies are followed.

• Support the child safety champions. Give them time to work on child safety and the power to investigate child safety issues.

Build a culture of ongoing monitoring and reviewing

• Highlight child safety in recruitment processes.

• Have child-focused complaints policies and procedures.

• Review how you keep records of child safety complaints. Make sure you capture all relevant information.

• Use a Child Safety Risk Register to manage risks of child abuse and other child safety risks. Or use another register or document to record these risks.

Champion and model compliance with policies and procedures

• Set aside regular time for a child safety agenda item for all staff meetings.

• Schedule child safety briefings at information sessions .

• Include a regular child safety item in newsletters to families.

Use best-practice models and stakeholder consultation

• Seek feedback on policies and procedures from staff, families, and volunteers.

• Be aware of emerging legislation, research and resources in child safety. Ensure policies and procedures reflect any new developments.