Anu - Group 8_Breakout Day 2 by https://padlet.com/anuradhajain/t64v2khzxifhqfmd 2020 Regional Digital offsite en-us 2020-09-11 00:37:08 UTC 2023-02-23 10:14:25 UTC hello@padlet.com anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338274 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338274 anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338275 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338275 anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338276 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338276 WELCOME! anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338278 I'm ANU), your facilitator for today's breakout session :)

What we'll be covering:

1. Orientation to PADLET web tool — 5 mins

2. Recap on the challenges; share & discuss — 5 mins

3. TOPIC 1  — 15 mins
  • Define  
  • Brainstorm  
  • Share / discuss / vote along the way

4. TOPIC 2 — 15 mins
  • Define  
  • Brainstorm  
  • Share / discuss / vote along the way

5. WRAP UP BY 12 PM — Thank You!
]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338278 anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338280 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338280 anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338281 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338281 TRANSPARENCY anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338282 For whom?
Define the target user group for whom you want to make a difference

Define the issue:
What about transparency does the group want to address?

Define the context:
product / channel / interaction
]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338282 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338293 Access to libraries / books



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338293 PEOPLE & PLANET ALONGSIDE PROFITS anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338295 For whom?
Define the target user group for whom you want to make a difference

Define the issue:
What about PPP does the group want to address?

Define the context:
product / channel / interaction
]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338295 anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338296 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338296 anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338297 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338297 PEOPLE & PLANET ALONGSIDE PROFITS anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338298 How might we…






… while being fair, reliable, & understanding of our customers]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338298 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338299



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338299 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338301 Governments



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338301 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338303 senior citizens



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338303 Irving anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338304 Customers



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338304 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338306 Staff (DBS Employees)

]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338306 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338308 Senior Citizens
Older Generations?
Elderly



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338308 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338310 under priviledged children



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338310 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338311 Partners



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338311 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338312 Contribute to planet initiatives for elderly customers migrating to digital



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338312 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338316 1) provide simple way for them to use applications so that they can be connected to the world
2) educate them on using recycables such as bag / utensils instead of using plastics utensil / plastic bags /


]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338316 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338317 - less digitally savvy hence access is limited
- they have time and look for opportunities for engagement so options of engaging them in sustainable practices- educated ones can mentor
- Educate them on digital world on how using less notes/cheques and etc could save the planet and most thing can be done simpler using Application




]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338317 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338320 show the video of the plastics usage in the world which they can help by not using plastics


]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338320 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338321 display carbon-emission impact when using digital ways on non-cash activities. (i.e Card spend)




]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338321 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338323 Gamify the journey and education content, eg. we give points if customer does environmentally-friendly initiaitve, or simply watch our education content.



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338323 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338324 plant a tree in your name.



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338324 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338326 1) allow customer to use credit card points to provide assistance to the children
2) Tie up with agency for to provide assistance (field trip) to the children




]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338326 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338334 Feed the needy when customers have events - for your birthday we gifted a hungry child meals for a day.]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338334 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338335 When customers have bad experiences like insurance claims - contribute to a meal to a needy child to add some postivity



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338335 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338337 1) Provide education to offer opportunities for them to strive



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338337 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338339 offer customers ability to use reward points to provide meals to needy]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338339 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338340 Loans to parents / Scholarships for higher education]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338340 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338341



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338341 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338342 clean drinking water and clothes



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338342 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338343 nutrition



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338343 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338344



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338344 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338351



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338351 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338355



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338355 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338359



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338359 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338361



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338361 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338362



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338362 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338366



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]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338369 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338371



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338371 anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338372 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338372 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338376



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338376 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338380 - digital savviness of elderly
- making banking easy for them

- drive fraud prevention to help this segment



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338380 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338383 Partner up with govt. agencies to reuse and reduce use of plastics



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338383 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338386 They are more paper intensive



]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338386 anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338387 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338387 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338388 Incentivise use of digital channel versus passbook with rewards to grand child]]> 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338388 anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338391 2020-09-11 00:37:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737338391 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737740679 Assist segment to go paperless]]> 2020-09-11 04:13:41 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737740679 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737750917 Being reliant on passbooks and paper billing / statements]]> 2020-09-11 04:22:08 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737750917 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737769471 Senior Citizens
Older Generations?
Elderly



]]> 2020-09-11 04:36:13 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737769471 Name anuradhajain https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737770149 under priviledged children



]]> 2020-09-11 04:36:46 UTC https://padlet.com/anuradhajain/t64v2khzxifhqfmd/wish/737770149