Journey Mapping - our digital journey by https://padlet.com/dlunberry/t5ltgw8td2qx Milestones that laid the foundations for me in using digital financial services en-us 2018-07-25 09:35:43 UTC 2025-11-20 23:50:01 UTC hello@padlet.com Technology dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/271077382 2018-07-25 09:39:40 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/271077382 Technology functions dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/271077497 2018-07-25 09:42:33 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/271077497 Why did I try it? dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/271077543 2018-07-25 09:43:27 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/271077543 Mobile phone dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273467814 2018-08-16 13:17:48 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273467814 Received calls dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273467947 2018-08-16 13:18:25 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273467947 Received SMS dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273467978 2018-08-16 13:18:38 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273467978 Sent calls dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273468031 2018-08-16 13:18:52 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273468031 Sent SMS dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273468125 2018-08-16 13:19:22 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273468125 Advanced activities dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273468237 Whatsapp
Shared a picture
Used internet
Used mobile money
Used mobile banking]]> 2018-08-16 13:19:44 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273468237 What did I expect? dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273469023 2018-08-16 13:22:54 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273469023 Ways that I learned? And people that helped me? dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273469325 2018-08-16 13:24:08 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273469325 Outcomes from trying it? dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273469450 2018-08-16 13:24:43 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273469450 Feelings or concerns I felt? dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273469485 2018-08-16 13:24:52 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/273469485 Took a picture dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274021306 2018-08-20 11:44:21 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274021306 My sister was using a mobile phone and I saw her using it https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274028419 2018-08-20 12:37:06 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274028419 I expected it to be reliable, to work properly. When I made a call, I expected it to be safe - for no one else to be listening in on my calls. dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274050841 2018-08-20 14:04:25 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274050841 My sister who had experience using a mobile phone showed me how to use it. I had made phone calls earlier with a landline but it was my first time to send an SMS. dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274051056 2018-08-20 14:05:16 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274051056 It worked so I tried it again. dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274051201 2018-08-20 14:05:49 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274051201 It was expensive, about 10 cents per SMS so I wanted to limited the number of SMS I did. dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274051284 2018-08-20 14:06:03 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274051284 I wanted a phone so I could keep in touch with family and friends, and to connect with people to organize meeting up. dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274051432 2018-08-20 14:06:37 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274051432 My parents wanted me to have a mobile phone so they could check with me anytime to make sure I was okay/ safe. dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274051814 2018-08-20 14:07:55 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274051814 I left my phone in a car one time so became nervous that I'd leave my phone somewhere or that it would be stolen dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274052314 2018-08-20 14:09:15 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274052314 I felt more connected to family and friends. dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274052492 2018-08-20 14:09:51 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274052492 It gave me a way to connect instantaneously if I needed someone. dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274053669 2018-08-20 14:14:00 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274053669 A lot of my friends already had mobile phones so I didn't want to be left out. dlunberry https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274055674 2018-08-20 14:20:49 UTC https://padlet.com/dlunberry/t5ltgw8td2qx/wish/274055674