For the purpose of establishing a thriving community focused on responsible consumption, our objective is to provide fashionable clothing that is also affordable and environmentally friendly. The market for second-hand clothing is particularly strong among students. We are witnessing a surge in demand for solutions that are both environmentally friendly and value-oriented, in addition to a growing respect for one-of-a-kind vintage products.

Responsibilities: 

• Evolving and executing new sales strategies, initiatives, and programs 

• Identify knowledge gaps within the team and develop plans for filling them

• Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress

For promoting and other purposes, people can reach us on Instagram: https://instagram.com/closetcapsulee?igshid=OGQ5ZDc2ODk2ZA%3D%3D&utm_source=qr

Customers' problems that we encountered was some people may be reluctant to purchase pre-owned things because they are concerned about the possibility of quality problems. We, on the other hand, have the ability to alleviate this issue by compiling a collection of products that have been meticulously examined and are in accordance with stringent quality standards, as well as by making sure that accurate descriptions and information on the state of each item are effortlessly accessible.

Discount !!! BUY 3 FOR RM18

Responsibilities:

-Update the product in socials media such as Instagram.

-Take a photo of product and edit the pic to upload in instagram.

• Handle the delivery of the item to be received by the customer.

• Develop relationships with reliable customers to expand ideas about our products.

Size M-L

RM5

RM7

RM5

RM12

Responsibilities:

• Develops and implements marketing strategies to promote the products.

• Handles inquiries from customers, resolves issues, and ensures customer satisfaction.

Responsibilities:

• Look for suppliers of secondhand clothing

• Ensure items are in good condition before sending to the customers

• Monitor online reviews and customer feedback to address customer concerns and enhance the company’s online reputation.

• Manage payments in business

**GET 2 at RM8

RM 4 each

RM13

RM15

RM8

RM13

RM15

• Marketing

• Making E - Portfolio

• Collect reviews and transactions from customers

• Presentor of Business Pitching

• Marketing

• Collect reviews and transactions from customers

Overall, this business activity was such a great experience for me as I never thought of a having even a small business. I think I might open my own business one day.

Along with excellent client service, we also promote our products through other channels, with a strong emphasis on social media. We are able to reach our demographic, display our wares, and cultivate a following thanks to our active social media presence. Mostly, you can find us updating our products on Instagram. We make sure to describe and condition each item so that customers know what to anticipate from the high-quality items they buy. Customers trust you more when you're honest with them.

When it comes to reaching and connecting with our student audience, our marketing methods are absolutely critical. To get the word out about our products and show the student body how great they are, we use a wide variety of marketing strategies.

Finally, an important operational activity is the timely and trouble-free distribution of our merchandise to pupils. Making sure our items reach our clients efficiently and in perfect condition is our first priority, and we know how important it is to deliver them on time and reliably. Our colleague Allamanda will not be charged for delivery, but all of our other colleagues will be charged as such:

~Sakura Colleague: RM1

~Cempaka Colleague: RM2

~Bunga Raya & Tun Ahmad Zaidi Colleague: RM3

~Kenanga, Unijaya & Rafflesia Colleague: RM5

Our company is built on five essential activities, which allow us to meet and beyond consumer expectations and make a lasting impression in the student market.

Another essential component of our success is our commitment to quality. The exceptional calibre of our products is a pivotal asset that distinguishes us in the market. Our primary focus is on upholding stringent quality standards in our products. This not only improves customer pleasure but also fosters long-term brand loyalty and great word-of-mouth.

Social media has become a crucial asset for our organisation in the digital era. Our extensive presence on various social media platforms enables us to immediately connect with our intended audience, establish brand recognition, and actively participate in significant discussions. Social media functions as a potent instrument for marketing, fostering customer involvement, and remaining alert to market trends.

Our business benefits from the combined effect of our financial resources, dedication to excellence, and efficient use of social media, which forms a strong and solid basis. These essential tools are crucial for us to not only meet but beyond client expectations and maintain competitiveness in the constantly changing market.

Primarily, we are proud to provide high-quality pre-owned things. To make sure it lives up to our high standards, every product is thoroughly inspected. Products that are both gently used and of exceptional quality allow us to serve our consumers eco-friendly, long-lasting, and trustworthy goods.

Variety and originality are just as important as quality, which we fully grasp. A wide variety of patterns, styles, and trends are showcased in our carefully selected assortment. Our selection is carefully curated to meet the needs of a wide range of customers, from those seeking classic items to those seeking more eclectic pieces. Our dedication to diversity ensures that every consumer may find something that speaks to their unique style, expresses themselves, and uncovers hidden gems.

At its heart, our value propositions are the high quality and wide variety of our pre-loved items. Our goal is to make shopping with us more than simply a transaction; it should be an adventure into finding unique and sustainable fashion options that reflect our clients' values and personal style.

• Editing Business Pitching Slides

• Update the product in socials media such as Instagram.

• Collect reviews and transactions from customers

Our dedication to transparency and accountability is demonstrated through the implementation of a thorough rating system, in addition to receiving feedback. The method not only facilitates customers in sharing their experiences but also functions as a quantitative assessment of our performance. The utilisation of data in this manner facilitates the identification of areas that require improvement and recognises our strengths, so contributing to a continuous cycle of enhancement.

In addition, our commitment to ensuring customer happiness goes beyond simple feedback tools. We offer a seamless customer experience by keeping a continuous product replenishment plan. This commitment demonstrates our recognition of the significance of product availability in continually satisfying customer requests and expectations.

Instagram is the focal point of our communication strategy due to its widespread popularity and emphasis on visual content. This platform enables us to exhibit our brand, products, and interact with our audience using visually appealing images and dynamic material. The focus on visual storytelling well matches the preferences of university students who value visually captivating and easily understandable content.

Although Facebook remains a component of our channel mix, we acknowledge that its user base primarily consists of slightly older individuals. Therefore, we have a presence on Facebook to reach a wider audience, but our major focus is on Instagram due to its lively and youth-centric community.

To enhance the speed and customisation of our interactions, we utilise WhatsApp. This messaging tool offers a fast and convenient means of real-time contact, allowing us to engage with our university audience on a more intimate level.

By strategically focusing our efforts on Instagram, we can effectively cater to the digital habits and interests of our university demographic, so establishing a greater connection and resonance with our target audience.

More than consumers, UNIMAS students are our community, colleagues, and inspiration. By catering to our university peers, we hope to improve the UNIMAS student experience by promoting a sense of belonging and shared experiences in our dynamic campus culture.

One essential component is the cost of packing. This covers all the costs related to the materials and design used to make sure our goods are secure and look good. Our packaging does more than just hold products; it also helps build our reputation and the satisfaction of our customers.

Second, another important component of our cost structure is the cost of delivery. This includes the costs associated with getting our products from our warehouses to our clients' doorsteps. The entire cost efficiency is greatly affected by how efficient and reliable this procedure is, whether we use internal delivery methods or use external courier services.

Another important factor is transportation expense. Everything from the initial production or storage of our products to their eventual transportation to distribution centres falls under this larger category of logistics. Our ability to remain cost competitive is affected by the modes, routes, and partners that are chosen for transportation.

In addition, the implementation of Touch 'n Go (TnG) payment enhances our sources of income. TnG provides a convenient and touchless payment experience, catering to the changing consumer behaviour that prioritises efficiency and safety. This contemporary payment method not only expands our consumer demographic but also improves the whole transactional experience.

Lastly, we acknowledge the ongoing importance of cash transactions, recognising the varied preferences and accessibility of our customers. By accommodating cash payments, we guarantee inclusivity and serve a wider range of individuals, including those who have a preference for or depend on conventional payment methods.

In a nutshell, despite the challenges, this journey has proven to be both valuable and meaningful, particularly for someone like me who wasn't familiar with the business world. Through this experience, I've gained valuable insights and a wider understanding of the business world, expanding my perspective on various aspects of the entrepreneurial realm.

Each post is meticulously crafted to form a fragment of a broader enigma, enticing our audience to engage, delve deeper, and eagerly anticipate what is ahead. The planned arrangement of colours and typefaces has a purpose beyond visual appeal. It aims to attract attention, create emotions, and eventually involve our followers in a captivating brand experience that combines aesthetics with anticipation.

• Presentor of Business Pitching

• Marketing

• Making and editing E - Portfolio

• Collect reviews and transactions from customers

Integrity was also crucial to our business. In a collaborative context where trust is key to teamwork, integrity is essential. Honesty and transparency in communication, decision-making, and task execution increased our working relationships and boosted our corporate credibility. The commitment to do the right thing, even when tempted to compromise, shaped our ethical foundation.

Making business with my groupmates also taught me accountability and responsibility. Each member's actions affected our venture's success, emphasising the necessity of reliability and devotion to our goals.

As I reflect on this joint journey, I realise that patience and honesty are teachings beyond business. They underpin my personal and professional values. My patience and integrity in handling group dynamics are not simply professional talents, but life qualities I value and use.

It emphasised the significance of task delegation for the effective completion of customer service, marketing, and merchandise procurement. All things considered, working as a team enhanced the quality of our project and provided us with insight into the real-world challenges of running business.

• Edit slide for pitching.

• Update the product in socials media such as Instagram.

• Take a picture and edit for the product.

• Taking reviews and transaction from customer.

• Promoting the product.

Besides that, I had also learned that managing a business was not as simple as it seems. If you do not create your own products, then you need to source for suppliers so you can have inventory to sell to your customers. Being friendly and responsive is a good way to attract new customers and promotes customer loyalty.