Objective

1. To provide an easy way for student to reach their classes

2. ⁠To provide a solution for student to see their lecturer for consultion

3. ⁠To provide an easy way to contact their lecturer

Questionnare

1. Are you a student of UPTM ?

2. ⁠What is your gender ?

3. What course did u take ?

4. ⁠Have you ever used navigation apps like Waze and GPS?

5. Have you ever been late to class ?

6. Did you have all lecturer contact ?

7. Have you ever been confused to find where the lecturer's desk is ?

8. Do you agree if we provide a navigation app to know the current position of the lecturer's desk ?

9. If this project can be proceed will you use it as daily use ?

10. Can you suggest what can i do to improve my project ?

Objective

1. To develop an apps that can get readings from soil sensor

2. To establish an apps that can calculate the record to harvest

3. To create an apps that keep record of data harvest, fertilization and irrigation

Question

1. What gender are you?

2. Do you work at the garden?

3. Does your garden have a soil sensor?

4. Do you need to come to garden to collect data from sensor?

5. How do you get to the farm

6. Do you find it is difficult to get readings from sensor?

7. Do you still keep record of your data in paper?

8. Do you find it useful if there is an apps that can get readings from sensor?

9. Do you find it convenient if you can record the data in apps and calculate data collected?

10. Do you find it helpful if you can monitor the nutrition of soil from far away?

Objectives:

• To enhance business profit

• To sustain the company in the industry

• To make company known in the market.

1. Gender

   • Man

   • Women

2. Age

   • 12-19

   • 20-29

   • 30-39

   • 40-49

3. Have you ever go to physical shop to replace your registration number of your vehicle?

   • Very Often

   • Often

   • Rarely

   • Never

4. How often you change your registration number of your vehicle?

   • Very often

   • Often

   • Rarely

   • Never

5. Where you usually buy your registration number of your vehicle?

   • Workshop

   • Signboard shop

   • Uncertain

6. Have you ever custom any signboard (ex: house, toilet, and etc)?

   • Very Often

   • Often

   • Rarely

   • Never

7. Do you find it easy to find a shop that makes any custome sign board?

   • Yes

   • No

8. Do you think to have an application that can order registration number or custom sign board is convenience?

   • Very Agree

   • Agree

   • Disagree

   • Very Disagree

9. Do you think it would be convenience to have a shop to deliver your registration or custom signboard to in front of your house?

   • Yes

   • No

10. What would you suggest to have, if have an application to order registration number of your vehicle or any custome signboard?

    • Please state:-

• To develop a secure voting platform by implementing necessary concepts

• To increase voter participation before the election is due

• To increase transparency in the voting process between voters and administrators

QUESTIONNAIRES

1. How old are you (18-24/25-30/31-40/41-50/60+)

2. Have you ever involved in any voting process regardless as a voter or an admin (Yes/No)

3. If yes, please choose one (Voter/Admin)

4. Do you prefer to be registered using ID number or email address or others (IDNumber/Email/Others)

5. Do you prefer to vote without revealing much about your identity (Yes/No)

6. Do you prefer to vote digitally if a secure voting system has been developed (Yes/No)

7. Do you prefer that your vote is securely stored until the voting is due (Yes/No)

8. Do you prefer that admin could not see who did you vote forever (Yes/No)

9. Do you prefer to be notified regarding the result of the election (Yes/No)

10. What other features do you prefer?

Objective

1. To gather all promotion in one new platform to make it in order and easy to find.

2. To ease student to be informed regarding the availability of the product or promotion.

3. To get notification by email.

Question

1. how old are you?

2. are you UPTM student or not?

3. Do you prefer separate advertisements or gather the advertisement

4. do you think it is a good applicable to gather all the information and advertising using one platform

5. do you will be inform completely about the advertisement

6. do you prefer to get notify about the new advertisement or not

7. have you ever using a platform that full of advertisement

8. do you agree to register it under uptm email student

9. do you have many personal belongings that you want to sell

10. do you prefer to be inform for all the product selling and house rented

-helping student to apply and manage their dorm profile .

- ease the process applying for permission sticker for electrical appliance and vehicle

- to assist staff to handle student data and makes report

1.which gender are you ?(male/female)

2.Are you a new student? (Yes / No)

3.Did you live inside dorm ?(Yes /No)

4.If you not live in the dorm have you ever apply to live in dorm?(Yes / No)

5.Did you bring a vehicle to dorm?(Yes/No)

6.Did you bring electrical appliance ( electric kettle , laptop , iron ,others ) to dorm ? (Yes/No)

7.Did you apply for permission sticker for the appliance or vehicle?(Yes/No)

8.How do you apply for dorm before (if not just ignore the question)?

9.How do you apply to check out room before( if not just ignore the question)?

10.Do you think with a dormitary management system being implement ,help the process of applying for dorm?( Yes / No)

Objective

•Enhance security by managing and monitoring who has access to the parking area, using scanning Qr code.

•Ensure the application is easy to use for residents, visitors, and management staff, with intuitive navigation and support features.

•Design the system to accommodate the growing number of residents or changes in parking policies without requiring significant redevelopment.

Questionnaire for Bayu parking system application

1.What is your age group?

•10-20

•21-30

•31-50

•others_______

2.Are you a resident of Bayu condominium?

•yes

•No

3.Have you ever used this parking system Application before?

•yes

•No

4.How often do you encounter issues with finding available parking ?

•Never

•Rarely

•Sometimes

•Always

5.Did you require customer support while using the application?

•Yes

•No

6.What devices do you expect to use when accessing this application ?

•Phone

•Desktop

•Tablet

•others_____

7.Would you require maintenance and updates frequently for the application?

•yes

•no

8.Do you think this Application was helpful for your issue resolved?

•yes

•No

9.Would you prefer an additional features option for this Application ?

•fine payment feature

•Searching feature

•Multi language feature

•Content editing

•Others_________

10.Do you have any requests for additional features, comments and concern for this Application?

Text filled_______________

• Provide Detailed Analytics and Reporting

• Provide a User-Friendly Content Management System

• Streamline Product Management

QUESTIONNAIRE

1. What are the primary products or services offered on the website?

• * text filled *

2. How important is it for the website to have a Content Management System (CMS)?

• Very Important

• Important

• Not Important

• Not important at all

3. how user friendly do you want the CMS to be?

• Very Easy to Use

• Moderately Easy

• Somewhat Difficult

• Very Difficult

4. What specific CMS features are you looking for? (Check all that apply)

• Content Editing

• Media Management

(e.g., image, video

libraries)

• User Role Management

• Content Scheduling and

Publishing

• Multi-language Support

• Customizable Templates

• Analytics and Reporting

• E-commerce Integration

(e.g., product

management, checkout

process)

• Others (Please specify):

5. How often do you plan to update content on the website

• Daily

• Weekly

• Monthly

• Occasionally

• Rarely

6. Do you want any specific analytic insight on the product that has been sold?

• Yes

• No

7. Do you need any special features for handling discounts, promotions, or loyalty programs?

• Yes

• No

8. What devices do you expect most customers to use when accessing the website?

• Desktop

• Mobile

• Tablet

• All of the Above

9. Would you require ongoing support and maintenance for the website?

• Yes

• No

10. Do you have any additional comments, concerns, or specific requirements that haven't been covered?

• * Text field *

Objective:

• To develop a system that can keeps students informed with real-time updates

• To centralize and regularly update transport schedule information

• To design a system that improves the consistency of transport services

Questionnaire:

1. Gender

   • Male

   • Female

2. Age

   • 18 - 20

   • 22 - 23

   • 25 above

3. Do you use the transportation services provided by UPTM?

   • Yes

   • No

4. Is it easy for you to manage your time without knowing the exact arrival time of the transport?

   • Yes

   • No

5. Do you agree that waiting for long periods for transport affects your daily schedule negatively?

   • Yes

   • No

6. Do you agree that the transportation provided is usually on time according to the schedule?

   • Yes

   • No

7. Do you agree that more frequent trips are needed during peak hours?

   • Yes

   • No

8. Do you agree that sharing transportation schedules through Telegram is inconvenient for students?

   • Yes

   • No

9. Do you agree that implementing real-time tracking for UPTM transportation would help students plan their journeys better?

   • Yes

   • No

10. Do you agree that implementing the UPTM transport schedule system would enhance overall student satisfaction with campus transportation?

    • Yes

    • No

• To provide training tips, workout plans, and videos customized to each user's skill level and fitness goals.

• To offer recommendations to help users improve techniques, learn new skills, and enhance their understanding of the sport.

• To ensure a simple and efficient booking system with real-time updates, automatic notifications, and easy management for all users.

Questionnaire:

1. How often do you engage in sports activities?

• Daily

• 2-3 times a week

• Weekly

• Monthly

• Rarely

2. Have you used AI-driven recommendations or personalized training systems before?

• Yes

• No

3. How important is it for you to receive personalized training tips and workout routines after booking a sports activity?

• Extremely important

• Very important

• Somewhat important

• Not important

4. Would you be interested in receiving personalized workout routines based on your skill level and previous bookings?

• Yes

• No

• Maybe

• Not important at all

5. What kind of personalized recommendations would you find most helpful? (Select all that apply)

• Training tips tailored to my skill level

• Full workout routines

• Video tutorials of specific techniques or drills

• Diet and nutrition advice

• Injury prevention and recovery tips

• Other (Please specify) __________

6. How often would you like to receive these personalized recommendations?

• After every booking

• Weekly

• Monthly

• Only upon request

• Other (Please specify) __________

7. Would you prefer your personalized recommendations to be based on:

- My previous bookings

- Goals I set myself (e.g., improve stamina, work on technique)

- A combination of both

- Other (Please specify) __________

8. What format do you prefer for receiving these recommendations? (Select all that apply)

• Text-based tips

• Video tutorials

• Audio instructions

• Other (Please specify) __________

9. How would you rate the importance of AI-driven personalization in your sports training routine?

• Extremely important

• Very important

• Somewhat important

• Not very important

• Not important at all

10. Any additional comments or suggestions?

(Open-ended)

1. To develop a web application that allows users to efficiently access, and manage recipes from their favourite Malaysian food content creator.

2. To implement a bookmark and search system that enables users to save their preferred recipes for future reference

3. To establish a feature that allows users to easily note down any missing ingredients when viewing a recipe where it will integrate with online grocery platforms.

QUESTIONNAIRES

1. What is your gender?

Man

Woman

2. Age?

12-19

20-29

30-39

40-49

50-59

3. How often do you search for recipes online?

Daily

Weekly

Monthly

Rarely

4. Where do you primarily find recipes from Malaysian food content creator?

Ex: Khairul Aming

Social media platforms (e.g., Tiktok, Instagram, Facebook)

Recipe websites

YouTube

Other

5. How do you currently manage and organize your saved recipes that you found online?

I use bookmarks in my browser

I save them on social media platforms

I write them down manually

I don't have a specific method

6. Do you find it challenging to keep track of recipes from various Malaysian food

content creator across different platforms?

Yes, it's very challenging

It's somewhat challenging

No, I don’t experience this problem

7. Have you ever struggled to find a recipe you had saved or discovered online?

Yes, frequently

Sometimes

Rarely

No, never

8.How often do you face issues with missing ingredients when trying to prepare a recipe found online?

Rarely

Sometimes

Often

Always

9.How helpful would it be to have a feature that allows you to note missing ingredients while viewing a recipe?

Not helpful

Somewhat helpful

Helpful

Very helpful

10. Would you find it helpful to have a centralized platform where you can easily access and manage recipes from various Malaysian food content creator?

Very helpful

Not helpful

Objective:

1. To develop a reliable and effective system for tracking attendance with QR code.

2. To provide a simplified and error-free fee management system.

3. To implement an efficient method for managing events.

Questionnaire:

1. What is your role in the Silat club?

   • Leader

   • Members

     
     

2. How many years have you been involved in Silat?

   • Less than 1 year

   • 1-2 years

   • 3 years above

     
     

3. Which age group do you belong to?

   • 7-12

   • 13-17

   • 18-21

   • 22 above

     
     

4. How comfortable are you with using technology in daily life?

   • Very comfortable

   • Comfortable

   • Uncomfortable

     
     

5. Do you agree if manual processes are replaced using online platform?

   • Yes

   • No

     
     

6. Do you agree if attendance records are updated in real-time?

   • Yes

   • No

     
     

7. Do you agree if members of Silat club attendance is tracked with QR codes?

   • Yes

   • No

     
     

8. Would you prefer paying fees online can reduce errors?

   • Yes

   • No

     
     

9. Do you think an online platform could simplify event planning?

   • Yes

   • No

     
     

10. Do you agree if event registration or new members registration are managed through online?

    • Yes

    • No

OBJECTIVE :

1. To facilitate remote learning and ensure continuity of education .

2. To provide resources and tools for teachers .

3. To track student progress and provide analytics .

QUESTION :

1. Which gender are you ?

2. How old are you ?

3. Are you student Computer Sciene in SMKSAT ?

4. How comfortable are you with using digital learning platforms ?

5. Which of the following features do you consider most important for LMS ?

6. What type of learning materials do you find most effective for understanding Sciene Computer topics ?

7. Do you need a feature that allows you to ask questions and get answer from teachers in real-time ?

8. Do you prefer to communicate with your teacher and classmates within the LMS ?

9. Would you like to have the option to retake quizzes or exercise to improve your performances ?

10. Is there any specific feature or functionality you wish to see in the new LMS ?

Guitar Master : Interactive Guitar Learning Platform

Objective

• To provide personal instruction that adjusts to each student's ability level, learning style, and musical interests in order to provide a productive and interesting learning environment.

• To provide a user-friendly interface that is accessible on website platforms and offers top-notch guitar teaching to a worldwide audience.

•  To provide a rich library of video tutorials, sheet music, and practice tools that cover a wide range of genres, techniques, and musical styles.

Questionnaire

1. What is your age group? (18-24 / 25-30 / 31-40 / 41-50 / 60+)

2. How often do you play guitar (Daily/ Weekly/ Monthly)

3. What is your current skill level on the guitar?
   (Beginner / Intermediate / Advanced)

4. What type of feedback do you find most helpful for improving your guitar skills?
   (Real-time feedback / Personalized instructor comments / Peer reviews / Self-assessment tools)

5. Have you ever attended a physical class to learn guitar? ( Yes / No)

6. How do you like to learn guitar? (Videos / Interactive lessons / Text / Live lessons)

7. Do you use multiple devices to access learning platforms? ( Yes / No)

8. How important is it for you to track your progress? (Important/ Not Important)

9. Would you use a feature that connects you with other learners? (Yes/ No)

10. Do you like having access to a community or forum? (Yes/No)

Project Objective :

1. To create a learning mobile application that will help children improved their reading comprehension skills.

2. To offer a customizable learning paths that adapt to each children needs of their learning spaces.

3. To ensure the app is accessible for children to interact with and parents can monitor their children progression.

Questionare :

1.Which gender are you?

∙male

∙female

2.How old are you :

∙ 14 - 18

∙ 18 and 64

∙65 and above

3.Do you know about dyslexia?

∙Yes

∙No

4.Do you have a relative who experiences dyslexia?

∙Yes

∙No

5.Do you agree if there is a mobile application that help children overcome their dyslexia?

∙Yes

∙No

6.Do you agree if a learning app collect personal information of children habits, symptoms and other private information?

∙Yes

∙No

7.Do you agree if a dyslexia learning app provide a dynamic learning path tailored for each children unique needs.

∙Yes

∙No

8.How important is it for the app to include features that allow parents to customize learning paths for their children?

∙Important

∙Not Important

9.Do you agree if the dyslexia learning app generate a report about the children progression?

∙Yes

∙No

objective:

- To sort and centralized sales and inventory tracking in a single system.

- To digitize sales and stock activities.

- To enable the forecasting sales trend using analytics tools.

questions:

1. Do you need real-time inventory updates in the sales and inventory system?

-Yes

-No

2. How satisfied are you with the current method of tracking inventory levels?

-Very Satisfied

-Satisfied

-Dissatisfied

-Very Dissatisfied

3. Which device types would you primarily use to access a web-based system?

-Desktops

-Tablets

-Smartphones

-Combination of Devices

4. How important is it to have detailed sales and inventory reports for decision-making?

-Very Important

-Important

-Unimportant

-Very Unimportant

5. Do you want the system to automatically reorder items when inventory is low?

-Yes

-No

6. How often should the system update inventory and sales data?

-Real-Time

-Hourly

-Daily

-Weekly

7. How easy should it be for staff to learn and use the new system?

-Very Easy

-Easy

-Moderate

-Difficult

-Very Difficult

8. Would you prefer comprehensive training and support for using the new system?

-Strongly Agree

-Agree

-Disagree

-Very Disagree

9. Do you believe the system should help in reducing inventory costs by optimizing reorder points and minimizing excess stock?

-Strongly Agree

-Agree

-Disagree

-Very Disagree

10. Should different team roles (e.g., manager, supervisor, staff) have different levels of access to the system?

-Yes

-No

Objective :

1. To efficiently manage students participation in various sports houses.

2. To display a list of approved students taking part in sports.

3. To generate reports on sports participation.

Questionnaires :

1. Are you student from this school ?

   • Yes

   • No

2. What is the age of a student to participate in sports house activities?

   • 13 - 17 years old

3. Do you have used the sports house management system ?

   • Yes

   • No

4. Have you faced any challenges with the current registration process?

   • Yes

   • No

5. How do you currently register for sports house events?

   • Always

   • Frequently

   • Rarely

6. What sports activities are there in the sports house ?

   • Lompat jauh

   • Lompat tinggi

   • Lontar peluru

7. How often do you participate in sports house activities?

   • Always

   • Frequently

   • Rarely

8. Would you prefer an online system to register for sports events? Why?

   • Yes

   • No

9. How important is it for you to access information about your house’s performance in real-time?

   • Own reason

10. What features would you find most helpful in a Sports House Management System?

    • Own reason

1. To Develop an Accessible Disease Prediction Tool.

2. To Enhance Efficiency in Disease Diagnosis.

3. To Provide Clear and Actionable Health Insights.

Questionnaire

1. What is your age?

2. What is your gender?

3. How do you keep track of your health information? (Paper records, Mobile app, Website, Do not track)

4. How often do you look up health information online? (Frequently, Occasionally, Rarely, Never)

5. Would you use a website that helps predict diseases based on your health data? (Yes, no)

6. Would it be helpful if the website updated your health data automatically from medical records? (Yes, No)

7. Would you like reminders about your health risks or check-ups?(Yes, No)

8. Would you want detailed reports explaining your health risks? (Yes, No)

9. Would graphs and charts help you understand your health risks better?(Yes, No)

10. Would you like to share your results easily with your doctor? (Yes, No)

Objective :

1. To coordinate event coordination .

2. To increase active engagement and feedback from parents and teachers .

3. To make a payment gateway .

Question :

1. What is your gender ? ( Male/Female )

2. How old are you ?

3. Are you a parent , teacher or both ?

4. How often do you attend PIBG events at SMKSAT ?

   ( Never / Sometimes / Often / Always )

5. What challenges do you face when coordinating or participating in PIBG events ?

6. Would you find it helpful to have an online platform to give feedback or ask questions ? ( Yes / No )

7. What type of contents or resources would you like to see on the PIBG website ?

   ( Event Schedules / School News / Meeting Minutes / Financial Reports / Others )

8. What information would you prioritize having on the home page of the PIBG website ?

   ( Latest news / Upcoming events / Contact information / Announcements / Others )

9. What challenges do you currently face with accessing PIBG information or events , and how can the website help solve them ?

10. What concerns or hesitations do you have about using an online platform for PIBG activities ?

    ( Data privacy / Technical issues / Difficulty using the site / Others )

1. To manage all areas of wedding preparation, including budgets, guest lists, vendor lists and contacts, seating plans, and timeframes.

2. To enable couples to construct a wedding gift list and invite guests to contribute to specific categories or gifts through a comprehensive crowdfunding feature.

3. To allow customers to easily generate and deliver digital wedding invitations, track RSVPs, and manage guest responses.

Questionnaire

1. What is your role in wedding planning? (Wedding Planner, Bride/Groom, Family Members, Guest)

2.How many weddings have you planned or been involved in? (0-5, 6-10, 6+)

3. How do you currently manage wedding planning tasks (vendors, guest lists, budgets, etc.)? ( Notes on my phone, Spreadsheets, Messaging Apps, Wedding planning apps)

4. What is the biggest challenge you face while planning a wedding? ( Managing vendors, Sending invitations, Managing guest)

5. Do you often change the wedding schedule? (Yes, No)

6. Would you use a web app to manage wedding planning tasks, including vendor communication, guest lists, and schedules? (Yes, No)

7. How important is it to have all wedding planning tools in one app? (Yes, No)

8. Would an invite management tool that tracks RSVPs and sends reminders be useful? ( Yes, No)

9. Would you use a wedding gift registry or crowdfunding feature within the app? (Yes, No)

10. Did you use multiple platforms to manage your wedding? (Yes, No)

1. To develop a website that helps streamline the ordering process.

2. To improve the restaurant efficiency.

3. To personalize customers experience.

Questionnaire:

1. Would you be interested in using a QR code to view the restaurant's menu? (Yes / No)

2. Have you used a QR code-based ordering system in any restaurant before? (Yes / No)

3. Do you find traditional paper menus inconvenient or outdated? (Yes / No)

4. Would you prefer ordering directly from your phone instead of waiting for a server? (Yes / No)

5. Do you think a QR code ordering system would reduce your waiting time in a restaurant? (Yes / No)

6. Are you comfortable making payments using mobile payment methods (e.g., Apple Pay, Google Pay)? (Yes / No)

7. Would you feel more comfortable dining if contactless ordering options were available? (Yes / No)

8. Do you often look for special deals or discounts when ordering at a restaurant? (Yes / No)

9. Do you think a QR code system would improve the accuracy of your orders? (Yes / No)

10. Would you be willing to create an account or provide your email to save your preferences for future visits? (Yes / No)

Objective:

1. To develop a secure integrated platform for booking appointments and event management.

2. To enhance communication between students and counsellors.

3. To design a system that can provide real-time support for students.

   QUESTIONARES

   1. What semester you are currently now on at UPTM?

   2. What course do you take at UPTM?

   3. Have you ever used counselling service at UPTM?

   4. Have you ever missed any event or appointment schedule from counsellors?

   5. Do you know what are the services that being provided from the counsellors?

   6. Would you consider using automated system if it available?

   7. How often that you will be use automated counselling system if it available?

   8. What features that do you expect from the system? (multiple choice question)

   9. How comfortable are you using an online counselling platform?

   10. Do you agree that online counselling system should be accessible at 24/7?

TITLE:

 Web-Based Food Ordering System for Restaurant.

OBJECTIVE

1. To develop a software for taking food orders directly to the kitchen

2. Develop a system that streamlines the meal ordering procedure for fishers

3. Create a web-based meal ordering platform that makes use of QR codes to let customers place orders more quickly

Questionnaire:

staff:

1. How would you rate your ability to remember multiple orders without error when using manual methods?

1 = Poor

2 = Fair

3 = Good

2. How clearly can you read your own handwriting or notes after taking manual orders?

1 = Poor

2 = Fair

3 = Good

3. How well do you manage time when taking large orders manually?

1 = Poor

2 = Fair

3 = Good

4. How easy is it to explain manual order details to kitchen staff or colleagues?

1 = Poor

2 = Fair

3 = Good

5. How do you rate your ability to quickly update or change an order manually if a customer changes their mind?

1 = Poor

2 = Fair

3 = Good

6. How comfortable are you taking manual orders in a fast-paced environment?

1 = Poor

2 = Fair

3 = Good

7. How reliable do you find manual ordering in terms of ensuring the right item is delivered to the right customer?

1 = Poor

2 = Fair

3 = Good

8. How do you feel about the effort required to cross-check orders taken manually?

1 = Very difficult (Poor)

2 = Manageable (Fair)

3 = Easy (Good)

9. How satisfied are you with the customer interaction when you take orders manually (compared to using technology)?

1 = Poor

2 = Fair

3 = Good

10. How well does manual ordering help you handle busy periods with high customer demand?

1 = Poor

2 = Fair

3 = Good

customers:

1. How easy is it to communicate your order to the staff when they take it manually?

1 = Poor

2 = Fair

3 = Good

2. How clear is it that the staff correctly understands your order when taking it manually?

1 = Poor

2 = Fair

3 = Good

3. How satisfied are you with the accuracy of your order when placed manually?

1 = Poor

2 = Fair

3 = Good

4. How comfortable are you with the speed of the manual ordering process?

1 = Poor

2 = Fair

3 = Good

5. How well do you feel special requests or customizations are handled when orders are taken manually?

1 = Poor

2 = Fair

3 = Good

6. How well does the manual order-taking process ensure you get the correct food items in a timely manner?

1 = Poor

2 = Fair

3 = Good

7. How confident are you that your order won’t be forgotten or misplaced when taken manually?

1 = Not confident (Poor)

2 = Somewhat confident (Fair)

3 = Very confident (Good)

8. How would you rate your overall satisfaction with the manual order-taking experience compared to digital ordering methods?

1 = Poor

2 = Fair

3 = Good

9. How easy is it to resolve any issues or errors with your order when it is taken manually?

1 = Poor

2 = Fair

3 = Good

10. How satisfied are you with the interaction and communication with staff during the manual order-taking process?

1 = Poor

2 = Fair

3 = Good