Hospitality Workshop by Emma Morton https://padlet.com/emma1080/t02s7qc5tdn9hr13 Audience: Centre staff, HODs, CRMs, Commercial Team, Content Team, Finance Team, Events and Membership en-us 2024-05-21 15:07:58 UTC 2024-06-10 09:03:28 UTC hello@padlet.com https://padlet.net/icons/png/1f4a1.png 2024 Strategic Principle - UNFORGETTABLE MEMBER EXPERIENCE emma1080 https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003070706 2024-05-22 08:34:01 UTC https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003070706 2024 Strategic Principle - PROFESSIONALS SERVING PROFESSIONALS emma1080 https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003072461 2024-05-22 08:34:54 UTC https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003072461 OKR - RIGHT PEOPLE ON THE BUS emma1080 https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003077162 teamwork is about respecting everyone

]]> 2024-05-22 08:39:05 UTC https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003077162 OKR - SERIOUS ABOUT SERVICE emma1080 https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003096993 2024-05-22 08:56:21 UTC https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003096993 HERO emma1080 https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003136183 2024-05-22 09:32:49 UTC https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003136183 Attitude and Behaviour emma1080 https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003136463 51%

]]> 2024-05-22 09:33:08 UTC https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003136463 The highest standards emma1080 https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003136717 2024-05-22 09:33:26 UTC https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003136717 Hospitality is a Dialogue not a Monologue emma1080 https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003137258 2024-05-22 09:34:01 UTC https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003137258 START - 'Know Thyself' emma1080 https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003139785 What exactly is KOFISI product?

values

highest standards

enabling productivity through high class hospitality


]]> 2024-05-22 09:36:19 UTC https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003139785 Communication Skills emma1080 https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003141495 Battler, Helper, Thinker - quiz

Active Listening

Empathy

]]> 2024-05-22 09:38:01 UTC https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3003141495 hospitality is a theme emma1080 https://padlet.com/emma1080/t02s7qc5tdn9hr13/wish/3017748970 applied across any action FOH or BOH

"service is about keeping the lights on in a space, whereas hospitality is about helping you shine a light on your idea"

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