Wendy's by FRANCISCO JAVIER JACOBO MORALES https://padlet.com/a302810/sun1atb9wl3bvsfy Hecho con asombro en-us 2020-05-08 18:48:30 UTC 2025-11-27 19:37:18 UTC hello@padlet.com How Wendy's Learned To Stop Worrying And Love Its Twitter Roasts Of McDonald's a302810 https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560545725 2020-05-08 18:59:15 UTC https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560545725 How is this related to our class? a302810 https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560562024 Despite the fact that some actions aren't typical, i believe that they have understood what the public wants, how to effectively reach their customers doing something unique, and successfully asking and serving their customers using a social media.]]> 2020-05-08 19:08:12 UTC https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560562024 Important Fact #1 a302810 https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560618156 This authenticity has made them over 970k new followers.]]> 2020-05-08 19:42:19 UTC https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560618156 Important Fact #2 a302810 https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560621570 They've become extremely responsive, so they don't let go any user complaint unattended.]]> 2020-05-08 19:44:20 UTC https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560621570 Why is this important? a302810 https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560624024 I think that the lesson we can take from Wendy's is that as they have become overly responsive on Twitter, they empower their customers to reach their complaints via Twitter. And they are recognized by doing an amazing job solving issues and complaints.]]> 2020-05-08 19:45:53 UTC https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560624024 How to reach to customers a302810 https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560624544 Important things to consider]]> 2020-05-08 19:46:13 UTC https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560624544 What to consider to reach customers. a302810 https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560624835 -They empower their customers to reach them

-They're consistent about this strategy.

-They are responsive on complaints.

-They exceed the customer expectations as they promote themselves.

]]> 2020-05-08 19:46:25 UTC https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560624835 Overly (adverb) a302810 https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560630797 excessively.
"she was a jealous and overly possessive woman"
]]> 2020-05-08 19:50:14 UTC https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560630797 Empower (verb) a302810 https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560632564 give (someone) the authority or power to do something.
"nobody was empowered to sign checks on her behalf"
]]> 2020-05-08 19:51:21 UTC https://padlet.com/a302810/sun1atb9wl3bvsfy/wish/560632564