J&T EXPRESS by Thy Trần https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx en-us 2022-11-15 12:28:28 UTC 2025-12-19 20:58:51 UTC hello@padlet.com Introduction about J&T Express tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389714054 - A modern technology-based express delivery brand with investment from Hong Kong
- In 10 countries (Indonesia, Vietnam, Malaysia, Thailand, the Philippines, Singapore, Combodia, the UAE, Saudi Arabia and Mexico)
- Present in the Vietnam market since July 2018
- A wide network of 63 provinces and cities in Vietnam 
J&T Express has launched the largest transit center in Viet Nam
- A standard smart logistic process and the ability to handle 3.6 million parcels per day with a staff of up to 19,000 people.
- Strategic partners: Oppo, Akulaku, Shopee...

]]> 2022-11-18 10:27:49 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389714054 Types of services tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389716030 - Standard delivery (J&T Express)
- Fast service (J&T Fast)
- Super delivery service (J&T Super)
- Fresh delivery (J&T Fresh)
- International delivery (J&T International).]]> 2022-11-18 10:29:45 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389716030 Strategic vision tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389716540 In 2022, with active efforts, continuous improvement, and the application of modern technology in the delivery process, J&T Express will have excellently become the ONLY express delivery unit to be awarded the "Digital Transformation Award." "Vietnam 2022" with "Smart Logistics Solution" ("Smart E-Logistic Solution") entered the Top 49 Digital Transformation Enterprises among more than 3,000 participating organizations, agencies, and businesses.]]> 2022-11-18 10:30:24 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389716540 Core values tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389717105 - J&T Express's three basic values are duty, sharing, and responsibility in order to provide the best delivery service to customers. 
- We are committed to serving each customer honestly and responsibly with their order to become the leading technology-application courier company in Southeast Asia for e-commerce.
]]> 2022-11-18 10:31:01 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389717105 Bill of lading processes tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389720573 2022-11-18 10:34:50 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389720573 Step 1: Check and add orders tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389723240 -J&T Express Orders is the place to aggregate all orders from the following channels
-E-commerce floor: Shopee, Lazada,...
- Facebook fanpage: @JTExpressVietnam
-Website: jtexpress.vn
-Local post office: Customers go directly to the post office to complete the delivery procedures

]]> 2022-11-18 10:37:50 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389723240 Step 2: Oder confirmation tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389734651 Orders will have one of the following statuses:
·       New
·       Wait for confirmation
·       Confirming
·       Delivering
·       Delivered
·       Refund transfer
]]> 2022-11-18 10:50:45 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389734651 Step 3: Print the bill of lading and package the order tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389762280 The order is in the status of "Packing" -> Warehouse staff will proceed to select the requested item -> Pack and paste the shipping slip ]]> 2022-11-18 11:19:22 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389762280 Step 4: Hand over the order to the postman of the shipping unit tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389764797 1. Make a handover record and send it to the shipping carrier: For orders that have been packed and need to be sent to a carrier, it is necessary to classify the orders by carrier 
2. Make a handover record to receive the return carrier: orders that have been sent and returned by the carrier for reasons of cancellation, it is necessary to classify the orders by carrier 

]]> 2022-11-18 11:21:56 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389764797 Step 5. Order tracking tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389767109 Step 1: Access https://jtexpress.vn/ or https://jtexpress.vn/track
Step 2: Enter the bill of lading code to see the delivery/receipt progress


]]> 2022-11-18 11:24:12 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389767109 Step 6. Confirm tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389771584 •   If the order is not delivered to the intended recipient, the carrier will return it to the company.
• When the order is returned to the shop, staffs change the order status to Completed by ticking the charge and changing the status or confirming the refund with the handover record to record the received inventory into the warehouse.
Ø  Time limit for complaint settlement 
·        6-month complaint period for items that were incorrectly canceled and circumstances where the operation process was not guaranteed
·        30 days for orders that were damaged, lost or swapped
·        Will be resolved within 3-7 days after submitting the complaint

]]> 2022-11-18 11:28:36 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389771584 Step 1: Register to create an account tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389773043 2022-11-18 11:30:12 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389773043 Step 2: After you have an account, log into the J&T Express management page tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389776160 2022-11-18 11:33:50 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389776160 Step 3: In My Orders section, you can create orders (individual) or bulk orders (applicable to large number of orders/day) tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389778763 In My Orders section, you can create orders (individual) or bulk orders (applicable to large number of orders/day)
·       The sender address section includes your phone number, sender name, address, sending area
·       The recipient's address section needs to check the recipient's phone number and address, to avoid refunds
·       Commodity information section: fill in the name of the goods, weight, type of goods, number of packages
·       In the shipping information section, you can choose the payment method as the sender or the payee.

After filling out all the information fields, select Create order and you're done, sending goods via J&T Express is simple and easy. The J&T Express shipping unit will come to pick up the goods or you can go to the nearest J&T post office to send the goods.

]]> 2022-11-18 11:36:39 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389778763 Bill of lading process (J&T staff) tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389783036 2022-11-18 11:40:49 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389783036 Bill of lading process (Customers) tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389784307 2022-11-18 11:41:51 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389784307 Step 4: Track the bill of lading process on J&T seller account tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389787646 Above you will be able to track the status of your order: Delivering, Delivered, Refund ... to promptly respond to customers or handle problems if any

]]> 2022-11-18 11:44:58 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389787646 Payment methods tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389793062
- Cash payment
- Online payment]]> 2022-11-18 11:50:13 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389793062 Online payment tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389794267 -You may pay for your purchase using an online form after you've created it. To make a payment, enter your account number, fee amount, and bank transfer information.
-Another way to pay is through QR code, you can also scan QR code for fast payment

]]> 2022-11-18 11:51:30 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389794267 Cash payment tranminhthy1901 https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389795643 The person sends the goods will pay the freight or the person receives the goods will pay the freight 

]]> 2022-11-18 11:52:50 UTC https://padlet.com/tranminhthy1901/stdszfozl2pfv4fx/wish/2389795643