My Book Premium Edition II is a limited user-serviceable product which allows forservicing of one or both internal hard drives in the enclosure. In the event a fault occurs and you would like to service the device yourself, visit WD Technical Supportat support.wdc.com and search the knowledge base article 1464 for detailed instructions on obtaining a replacement drive. When contacting Technical Support,have the following items ready: My Book serial number, date of purchase, and the serial number of the internal hard drive(s) which require replacement. Once you havethe replacement drive(s), follow the steps below to service My Book.

Important: To avoid ESD problems, ground yourself by touching the metal chassis of the computer before handling the device. Because articles of clothing generate static electricity, do not allow clothing to come in direct contact with the hard drive or circuit board components.

 

Before getting started, power off the unit and disconnect all of its cables.

 

1. On a clean and stable surface, gently turn the unit, power button face down.

2. Using a cross-tip (Phillips) screwdriver, remove all four screws from the unit and set aside.

3. Lift up the cover to remove it, then set it aside.

4. Gently turn the drive upside down (WD logo upside down).

5. Loosen the screw that secures the drive cage cap.

6. Slide the cage cap away from the screw, lift up to remove, and set aside.

7. Gently pull the connector of the drive interface/power cable until it is disconnected from the drive and gently push it out of the way.