Very Firm and Honest Person

Very Passionate in her Work

Time Management

Skills:

Crisis Management Skills

Communication Skills

Active listener and Good Asking Question

Knowledge :

Product Knowledge

People Knowledge

Role Model - Che Rosni Abu Bakar - Team Lead

• She was my supervisor 20yrs ( 4yrs)

• Induction - Role Play

• Looking Body Language- educate answer within myself

encouraging & understanding

time management

passionate

Skills:

active listener

crisis management

proactive

Knowledge:

HR knowledge

Business Development

sales & marking

Role model : Tengku Murni & Fakar (COO & AM)

• very calm when handle problem

• very passionate in his work

• good listener when her daughter has problem

• always been there whenever I need her

Skills:

• communication skills

• active listener

• problem solving skills

Knowledge:

• people knowledge

Role Model - My mom :’)

Very warm and nice person

Hard working and always goes the extra mile for coworkers

Skills:

Time management skills

Can get along with anyone

Can communicate clearly and is well educated on many topics

Knowledge:

HR

Talent Acquisition

Role Model : Ridzuan - Team leader

Very Responsible Person

Very Open to Two-Way Communication

Skills:

Problem Solving Skills

Communication Skills

Knowledge:

People Knowledge

Technical Knowledge

Product Knowledge

Role model: Faiz (my close friend)

-Calm

-Logical

-Easy going

-Dedicated

Skills:

-Problem solving

-Forward thinking

-Active listening

-Decision making

Knowledge:

-Product knowledge

Role Model: Shazuan

-IT specialist

• very patient

• oriented mindset

• able to manage time very well

Skills :

• clear communication

• active listening

• critical thinking

Knowledge :

• product and service knowledge

Role Model :

• asyikin kamaruzaman - colleague

Positive, friendly, and approachable demeanor

Patient and empathetic towards all customers

2. Skills

Clear, polite, and active listening

Ability to quickly analyze issues and provide effective solutions

3. Knowledge

Product/Service Knowledge

Company Policies & Procedures

Role Model- Puan Junaida binti Jusoh (Protege Supervisor)

Firm and highly disciplined, always considerate of others when making decisions.

Skills:

• Effective decision making

• Good at calming others

• Communication Skills

Knowledge:

• People Knowledge

• Process Knowledge

Role Model: Norhayati Ayob (She was my manager)

Attitude:

• dedicated and sincere in her work

• honest and trustworthy

• firm yet respectful in handling situations

Skills:

• communication skill

• active listener

• problem solving

Knowledge

• product knowledge

• business knowledge

• people knowledge

Role model: Linda - customer service

• Former colleague at a previous workplace

A proactive and attentive person

Very passionate in her work

Good advisor on tips attending candidates

Skills

Clear communication

Active listener

Technical Proficiency

Knowledge

Talent Acquisition knowledge

People Knowledge

Role Model: Balqis Rosli - Team Leader

• Strict and Firm

• Very Focused

• Competitive

• Ambitious

Skills:

• Problem solving skills

• Leadership skills

• Decision making

Knowledge:

• Sustainability practices

• Business management

• Language

Role model - atiqah (my sister)