https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b Creating a sense of place for sociological benefits en-us 2021-02-23 13:50:55 UTC 2024-06-12 00:03:42 UTC hello@padlet.com MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1232223395 It is all about how passengers get around the airport up until they reach their boarding gate. Although some airports are now using robots to help their passengers, signposting also plays a role in helping customers find their way around.
An example of this is shown in the video below. Istanbul uses robots in their new airport in order for passengers to be able to find out any details about their flights or get some directions to somewhere in the airport. ]]> 2021-02-23 16:14:14 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1232223395 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1232224777 The airport terminal design is effective to the planning of the airport development. They will have to take into consideration how the design of the terminal will influence operations throughout the airport (Mumayiz, 1989). 

The airport terminal design also known as the servicescape needs to create a sense of place for the passengers. ]]> 2021-02-23 16:14:27 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1232224777 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1233815774 The core elements of wayfaring focus on the visual elements of the airport with the use of interactive technology. There are also airport terminal beacons, commonly created for airport staff and passengers which are used to often update passengers during their experience. This can reduce anxiety levels by helping passengers know that they are on schedule to get to their boarding gate on time. ]]> 2021-02-23 21:23:46 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1233815774 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1233837267 Robots are cost effective for airports due to them having fewer employees meaning there will be fewer individuals to pay. Also the work rate will increase alongside being able to work 24/7. 
Although robots in the industry take a substantial amount of investment as well as the need to be programmed to help passengers. 
However, the use of robots through out airports can cause human fear and anxiety. It can create an uneasy experience and a stressed passenger. ]]> 2021-02-23 21:30:34 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1233837267 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1240919009 The article explains why airports terminals are designed the way they are, how airports calculate their busy hour rates and the best terminal designs.]]> 2021-02-25 13:36:15 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1240919009 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1241035161 Many airports try to implement the culture of their country through the airport design mainly through architecture. The outside of the building may have a meaning like Marrakech Airport. The design of the airport mirrors the Islamic culture of the country. 

However, inside the terminal the use of bright colours is used to reflect the rich heritage of the country/culture (The Design Solution, 2021)]]> 2021-02-25 13:58:57 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1241035161 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1242098463 1. Ambient - lighting, sound and temperature
2. Layout - Floorplan and furniture
3.Decor - Signs and symbols ]]> 2021-02-25 17:03:31 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1242098463 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1242230096 Through the airport routines from check-in to the boarding gate, many passengers have a sense of anxiety and becoming unorganised. Going through security can cause passengers to stress from the worries of how much liquid they may have packed in their luggage or having to remove items like boots or belts. Below this section of an article titled 'Airports as liminal space' shows passengers thoughts on being on either side of the terminal. 
Cited from (Huang, Xiao and Wang, 2018).]]> 2021-02-25 17:26:50 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1242230096 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1242430037 Creating a sense of place is to allow passengers to have a memorable experience wherever they go. It also helps to create a link between the local culture in the destination where the airport is. Airports typically have elements within the airport to create a sense of place.]]> 2021-02-25 18:03:10 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1242430037 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1242480275 2021-02-25 18:12:28 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1242480275 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1242680561 This article touches on how passengers have previously found many airport terminals confusing. This could result in anxiety levels increasing and the fear of being late to the gate or missing a flight (Fewings, 2001).
Having signs around the terminal can create a sense of safety but also it could reduce the amount of staff working within the terminal resulting in the use of robots. ]]> 2021-02-25 18:49:08 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1242680561 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1242729294 2021-02-25 18:58:21 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1242729294 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1242843178 All airports have different designs, each airport uses the design they think will be most effective for their passengers depending on the size of their terminals. With the use of signs it will give passengers easy navigation and a seamless experience.]]> 2021-02-25 19:20:22 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1242843178 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1242999252 Some years ago Copenhagen airport came up with augmented reality which allowed passengers to use their camera to find out what was around them whether it was shops or restaurants. The augmented reality also allowed passengers to get directions to their boarding gate (Copenhagen Airport to launch augmented reality guide, 2011).]]> 2021-02-25 19:52:11 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1242999252 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1243095516 PKX is the largest airport in the world with the architectures of the building. the terminals were designed to get passengers security to their bordering gate within 8 minutes. ]]> 2021-02-25 20:14:27 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1243095516 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1243184341 Each airlines has their own uniform which may have different meanings to each airline. Some airlines may base their uniform of the country the airline originated from, to create a sense of place by showing culture through uniform.

For example Emirates takes pride in their uniform. There are certain guidelines that their flight attendants must follow such as having the right shade of red lipstick or wearing their hats at specific times. Emirates uniform reflects local culture of Dubai, Islam.  

Also Sichuan Airline has created a new uniform for their staff. They have now recreated a red and black uniform to portray the beauty and elegance of the airline and the panda route. ]]> 2021-02-25 20:37:12 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1243184341 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1243209057 2021-02-25 20:44:05 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1243209057 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1243214579 2021-02-25 20:45:36 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1243214579 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1243269191 Amsterdam is known to be the home to tulips. Therefore to create a sense of place for their passengers in the terminal there is a shop for individuals to purchase tulips. This can change a persons mood or how they feel about their experience at the airport. ]]> 2021-02-25 21:00:51 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1243269191 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1243282715 The airport is known to be a lifestyle airport. With many features the airport can create a  calm relaxed environment. Also  with the big windows and high roofs it individua's to overcome their fear of feeling claustrophobic. ]]> 2021-02-25 21:04:52 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1243282715 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1248600689 The terminal layout, design and colours have an impact of passengers spending. It is common that passengers have responded positively to great detailed designs in airports. Passengers tend to spend more time, money and socially interact with others when there is a well designed retail environment. ]]> 2021-02-27 19:22:05 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1248600689 MoniqueIgori https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1250265372 2021-02-28 16:00:07 UTC https://padlet.com/MoniqueIgori/smgvjnyp1vz85k5b/wish/1250265372