📝 Daily Activities:

• Reported to the Human Resource (HR) office to complete the onboarding process.

• After onboarding, I went to the kitchen department where I will be doing my internship for 5 weeks.

• The kitchen admin gave me a tour around the kitchen area.

• I was introduced to several sections under the kitchen department, including the Banquet Kitchen, Staff Café, Sekoci, and Main Kitchen (Dapur).

• Understood the working environment, the layout, and the basic rules of the kitchen.

🧠 Reflection:

• Today, I learned about the workplace environment and got familiar with the different sections under the kitchen department.

• It helped me understand how the kitchen operates and prepares for different functions and services.

📝 Daily Activities:

• I was assigned to the Cold Kitchen section.

• Assisted in preparing cold dishes such as salads, sandwiches, and fruits.

• Learned how to arrange and prepare food for the buffet cold section layout.

• Observed how ingredients were prepared, portioned, and stored properly to maintain freshness.

🧠 Reflection:

• I learned about the standard layout and presentation for cold dishes on the buffet line.

• Understood the importance of cleanliness, neatness, and proper portioning in the cold kitchen.

📝 Daily Activities:

• Continued working in the Cold Kitchen.

• Learned how to prepare the Perhentian Club Sandwich, one of the most popular à la carte dishes frequently ordered by customers.

• Practiced assembling the sandwich with proper layering of ingredients such as bread, chicken slices, streaky beef, lettuce, cheese, tomato, guacamole, and mayonnaise.

• Observed plating presentation and serving standards, including adding French fries as a side dish.

• Understood the importance of consistency in food preparation to ensure customer satisfaction.

  
  

🧠 Reflection

• I learned the step-by-step process of making one of the best-selling items on the menu.

• This hands-on experience improved my confidence in preparing cold kitchen items and strengthened my understanding of customer expectations in à la carte service.

📝 Daily Activities

• Continued working at the Cold Kitchen.

• Learned how to set up the salad bar for the dinner buffet.

• Prepared and arranged various items for the salad bar, including broccoli, cauliflower, kidney beans, onions, sweet corn, lettuce, tomatoes, and assorted dressings.

• Ensured that the presentation was neat, clean, and visually appealing for the guests.

• Learned about portioning, food hygiene, and replenishing items when needed.

🧠 Reflection

• I learned how to properly set up a salad bar buffet following hotel standards.

• This experience taught me the importance of food hygiene, neat presentation, and preparation efficiency for buffet service.

📝 Daily Activities:

• Continued working in the Cold Kitchen.

• Learned how to marinate chicken, which is used for preparing Chicken Caesar Salad and Perhentian Club Sandwich.

• Understood the types of seasoning and ingredients required for marination, such as olive oil, salt, pepper, garlic powder, and mixed herbs.

• Observed how the chicken needs to be properly seasoned, stored, and rested for a certain time to absorb the flavours.

• Learned the importance of consistent marination for maintaining the same flavour quality in every dish.

🧠 Reflection:

• I gained knowledge about the marination process and its importance in food preparation.

• This experience taught me how proper seasoning impacts the overall taste and quality of the dish.

📝 Daily Activities:

• Worked in the Cold Kitchen as usual.

• Learned how to prepare muesli for the breakfast buffet.

• Prepared ingredients such as rolled oats, milk, yogurt, honey, raisins, nuts, and fresh fruits.

• Mixed the ingredients properly and portioned them into serving cups or bowls for the buffet.

• Ensured the presentation was neat and appealing for guests.

• Learned how to store and chill the muesli properly to maintain freshness.

🧠 Reflection:

• I learned the process of preparing muesli, which is a healthy option served at the breakfast buffet.

• This experience helped me understand the importance of portioning, presentation, and maintaining food quality for the buffet line.

📝 Daily Activities:

• Continued working in the Cold Kitchen.

• Learned how to prepare Waldorf Salad, one of the salad dishes for the dinner buffet.

• Prepared ingredients such as green apple, red apple, mayonnaise, and black sesame.

• The salad was garnished with green and purple grapes for decoration.

• Mixed the salad properly with the right ratio of dressing to ensure a balanced flavour.

• Focused on food hygiene, proper cutting techniques, and neat presentation for the buffet.

🧠 Reflection:

• I learned the step-by-step process of making Waldorf Salad and how to prepare it attractively for the buffet.

• This experience helped me understand the importance of flavour balance, ingredient freshness, and presentation in buffet service.

📝 Daily Activities:

• Continued working in the Cold Kitchen.

• Learned how to toast various nuts and toppings using the oven, including sunflower seeds, pumpkin seeds, almond flakes, walnuts, and croutons.

• These toppings are prepared for muesli and salad garnish.

• Monitored the oven temperature and time to ensure the nuts were toasted until golden brown, crispy, and aromatic without burning.

• Learned the importance of even roasting for flavour enhancement and texture.

• Properly stored the toasted nuts and croutons to maintain freshness and crispness.

🧠 Reflection:

• I gained knowledge on the correct technique of toasting nuts using the oven, which is important for enhancing the flavour and crunchiness of muesli and salad toppings.

• This task helped me understand how to control heat, monitor time, and maintain product quality in kitchen operations.

📝 Daily Activities:

• Continued working in the Cold Kitchen.

• Learned how to prepare Tuna Cucumber Salad, one of the dishes for the dinner buffet.

• Prepared and cut fresh cucumbers and mixed them with tuna.

• Added seasoning ingredients such as mayonnaise, black pepper, salt, and lemon juice to enhance the flavour.

• Ensured the salad was mixed well, portioned, and presented neatly in the buffet line.

• Maintained hygiene during preparation and followed proper food handling procedures.

🧠 Reflection:

• I learned how to prepare a simple yet popular salad that is served for the dinner buffet.

• This experience taught me the importance of flavour balance, neat presentation, and maintaining freshness in cold dishes.

📝 Daily Activities:

• Continued working in the Cold Kitchen.

• Learned how to prepare Thai Sweet Chicken Sausage Salad for the dinner buffet.

• Prepared ingredients such as sweet chicken sausage (sliced), onions, carrots, celery, coriander leaves, and chili.

• Made the dressing using a combination of lime juice, fish sauce, sugar, and a little chili sauce for a perfect Thai balance of sweet, sour, and spicy.

• Mixed all the ingredients together and ensured the presentation was colourful and appealing for the buffet.

• Focused on balancing the flavours and maintaining freshness.

• 
  

🧠 Reflection:

• I learned the process of preparing a Thai style salad and how to balance sweet, sour, salty, and spicy flavours.

• This experience improved my skills in preparing international salad varieties and understanding flavour profiles.

📝 Daily Activities:

• Continued working in the Cold Kitchen.

• Learned how to prepare Caesar Salad, one of the items from the à la carte menu.

• Prepared key ingredients such as romaine lettuce, chicken breast (grilled), parmesan cheese, croutons, and Caesar dressing.

• Practiced proper presentation for à la carte plating — arranging lettuce neatly, adding chicken slices, sprinkling cheese and croutons, and drizzling Caesar dressing.

• Understood the difference between buffet and à la carte presentation, which focuses more on portion size, plating neatness, and fine details.

• Maintained food hygiene and freshness throughout preparation.

🧠 Reflection:

• I learned the step-by-step process of making Caesar Salad for à la carte orders.

• This experience improved my understanding of portion control, precise presentation, and the importance of attention to detail in à la carte service.

📝 Daily Activities:

• Continued working in the Cold Kitchen.

• Learned how to prepare Beef Salad, one of the salad items for the dinner buffet.

• Prepared the ingredients, including sliced beef sausage, onions, carrots, celery, and coriander leaves.

• Made the dressing using a combination of lime juice, fish sauce, sugar, and chili, similar to Thai-style dressing.

• Mixed the beef with vegetables and dressing, ensuring a balance of sweet, sour, salty, and spicy flavours.

• Focused on proper mixing, presentation, and maintaining the freshness of the salad for the buffet.

🧠 Reflection:

• I learned how to prepare Beef Salad and understood the balance of flavours in preparing a meat-based cold salad.

• This experience improved my skills in preparing buffet items and maintaining quality in presentation and taste.

📝 Daily Activities:

• Continued working in the Cold Kitchen.

• Learned how to prepare Kerabu Mangga (Mango Salad), one of the dishes in the à la carte menu for customers to order.

• Prepared ingredients such as julienned green mango, onions, carrots, bird’s eye chili, anchovies, and roasted peanuts.

• Made the dressing using a combination of lime juice, sugar, and fish sauce, creating the perfect balance of sweet, sour, salty, and spicy.

• Focused on the plating style for à la carte — neat, clean, and attractive for individual serving.

• Understood the importance of flavour balance and freshness in Kerabu preparation.

🧠 Reflection:

• I learned the preparation steps for Kerabu Mangga, an iconic Malaysian salad.

• This experience improved my skills in flavour balancing, proper cutting techniques, and neat plating for à la carte dishes.

📝 Daily Activities:

• Continued working in the Cold Kitchen.

• Repeated the process of preparing Caesar Chicken Salad, one of the items from the à la carte menu.

• Prepared key ingredients like romaine lettuce, grilled chicken breast, croutons, parmesan cheese, and Caesar dressing.

• Practiced assembling the salad with proper layering and neat plating for à la carte presentation.

• Improved my skills in portion control, consistency in preparation, and maintaining the standard of quality in taste and appearance.

🧠 Reflection:

• By repeating the preparation of Caesar Chicken Salad, I gained better confidence in plating and consistency.

• This repetition helped strengthen my speed, accuracy, and attention to detail in à la carte service.

📝 Daily Activities:

• Continued working in the Cold Kitchen.

• Learned how to prepare Caprese Salad, one of the dishes from the à la carte menu.

• Prepared fresh ingredients such as local tomato, baby tomato, buffalo cheese, basil leaves, a pinch of salt, and balsamic reduction.

• Arranged the tomatoes and buffalo cheese slices alternately on the plate.

• Garnished with basil leaves and lightly seasoned with a pinch of salt.

• Finished the plating with a drizzle of balsamic reduction for added flavour and presentation.

• Focused on neat and simple plating that highlights the freshness of the ingredients.

🧠 Reflection:

• I learned how to prepare a classic Caprese Salad that focuses on freshness and simplicity.

• This experience taught me how important presentation, ingredient quality, and flavour balance are in à la carte service.

📝 Daily Activities:

• Continued working in the Cold Kitchen.

• Learned how to prepare Salmon Cocktail Salad and Shrimp Cocktail Salad for the Sunset Cruise Food Set.

• For Salmon Cocktail Salad, prepared ingredients like smoked salmon, lettuce, cucumber, onion, and cocktail sauce, and plated them neatly on small slices of baguette bread for individual servings.

• For Shrimp Cocktail Salad, prepared boiled shrimp, lettuce, cucumber, onion, and cocktail sauce, and served them inside mini tart shells for bite-sized portions.

• Assisted in plating assorted nuts, including cashew nuts, almonds, and peanuts, into small serving bowls as snacks for the cruise.

• Also helped prepare and plate local snacks like chicken curry puffs and rempeyek (crispy peanut crackers) as part of the cruise snack menu.

• Focused on neat, elegant, and attractive plating to suit the concept of the Sunset Cruise, ensuring everything was fresh and ready on time.

🧠 Reflection:

• I learned how to prepare and plate various snacks and salads for special events like the Sunset Cruise, which requires elegant, bite-sized presentation.

• This experience strengthened my skills in portioning, plating aesthetics, time management, and multitasking when handling multiple menu items for an event.

📝 Daily Activities:

• Continued working in the Cold Kitchen.

• Learned how to prepare a special cheese platter for the Hotel General Manager.

• Prepared a variety of cheeses such as cheddar, brie, gouda, mozzarella, and parmesan.

• Added accompaniments such as grapes, crackers, dried fruits, almonds, walnuts, and honey to complement the cheeses.

• Focused on arranging the items neatly and attractively, ensuring the platter looked luxurious and elegant.

• Learned how to balance the textures, colours, and flavour profiles on a cheese platter.

• Ensured the platter was presented cleanly and professionally according to high standards.

🧠 Reflection:

• I learned how to assemble a professional cheese platter with attention to balance, presentation, and luxury appeal.

• This experience taught me the importance of detail and visual aesthetics when preparing VIP orders for high-level guests.

📝 Daily Activities:

• Continued working in the Cold Kitchen.

• Repeated the process of preparing the Sunset Cruise Food Set.

• Prepared the same menu items as before, including:

  • Salmon Cocktail Salad (served on baguette slices)

  • Shrimp Cocktail Salad (served in mini tart shells)

  • Chicken Curry Puff

  • Rempeyek (crispy peanut crackers)

  • Assorted nuts (cashew nuts, almonds, and peanuts)

• Focused on improving speed, plating consistency, and neatness based on feedback from previous preparation.

• Ensured that all items were arranged attractively, remained fresh, and were delivered on time for the Sunset Cruise service.

  
  

🧠 Reflection:

• Repeating the Sunset Cruise Food Set helped improve my efficiency, consistency, and attention to detail in food preparation and plating for events.

• This task strengthened my confidence in handling event catering and meeting time requirements without compromising quality.

📝 Daily Activities:

• Started working in a new kitchen, the Staff Café.

• Helped in arranging the commissary area, which included organizing ingredients, dry goods, frozen items, and equipment.

• Checked the condition of ingredients, arranged them properly on the racks, shelves, and storage areas based on the kitchen’s system.

• Labeled items and ensured proper storage according to food safety standards.

• Learned how the Staff Café operates differently compared to the Cold Kitchen — focusing more on daily staff meals and larger volume preparations.

• Maintained cleanliness and organization to ensure smooth kitchen workflow.

🧠 Reflection:

• I learned how to manage and organize a commissary area, which is important for kitchen efficiency.

• This task taught me the importance of storage management, cleanliness, and preparation in supporting kitchen operations.

📝 Daily Activities:

• Continued working in the Staff Café.

• Learned how to cut and prepare watermelon for staff dinner service.

• Practiced proper cutting techniques to ensure the watermelon pieces were uniform, clean, and presentable.

• Focused on food safety, handling the fruit hygienically, and removing seeds where necessary.

• Arranged the watermelon slices neatly on trays for easy serving during staff dinner.

• Learned the importance of consistency in portion sizes for staff meal service.

🧠 Reflection:

• I learned the correct technique for cutting watermelon, focusing on safety, neatness, and portion control.

• This task helped me improve my knife skills and understand the importance of presentation even in simple tasks like staff meals.

📝 Daily Activities:

• Continued working in the Staff Café.

• Helped in preparing staff meals for lunch and dinner.

• Assisted with tasks such as cutting vegetables, portioning rice, preparing side dishes, frying items, and arranging fruits.

• Supported the kitchen team by ensuring ingredients were ready, cooking was on time, and food was arranged properly for staff service.

• Learned about the importance of time management and teamwork, especially when preparing meals for a large number of staff.

• Maintained food hygiene and cleanliness throughout the preparation process.

🧠 Reflection:

• I learned the process of preparing large-quantity meals and how important coordination, efficiency, and cleanliness are in a staff café operation.

• This experience improved my skills in multitasking and working under time constraints while maintaining quality.

📝 Daily Activities:

• Continued working in the Staff Café.

• Helped in preparing staff meals for lunch and dinner service.

• Assisted with tasks like cutting vegetables, portioning rice, preparing fried items, arranging fruits, and organizing side dishes.

• Supported the kitchen team in ensuring all food was prepared on time and arranged neatly for staff service.

• Focused on maintaining cleanliness, proper portioning, and smooth workflow in the kitchen.

• Strengthened my ability to work in a fast-paced kitchen environment with teamwork.

🧠 Reflection:

• I gained more experience in preparing meals for large groups, enhancing my speed, organisation, and teamwork skills.

• This repetition helped me become more confident and efficient in daily kitchen operations.

📝 Daily Activities:

• Continued working in the Staff Café.

• Helped in preparing the sambal and ulam section for staff meals.

• Assisted in preparing varieties of sambal such as sambal belacan and sambal kicap.

• Cleaned and arranged fresh ulam-ulaman such as cucumber, long beans, cabbage, and lettuce.

• Focused on cutting vegetables neatly and placing them in trays for self-service.

• Ensured that sambal was portioned properly into small bowls and the ulam was presented fresh, clean, and attractive.

• Learned the importance of maintaining freshness and cleanliness, especially for raw and spicy condiments.

🧠 Reflection:

• I learned how to prepare the sambal and ulam section, which is essential in Malaysian meals.

• This task improved my skills in food handling, preparation, and presentation, focusing on freshness and hygiene.

📝 Daily Activities:

• Reported to the new department which is Finance Department.

• Was assigned to handle a box filled with daily night audit reports.

• My task was to sort the documents by date and separate receipts that contained the following details:

  • Detail Report Receipt

  • Settlement Receipt

  • Summary Report Receipt

• Carefully checked each document and removed the relevant receipts from the night audit reports.

• Learned how the finance team manages and organizes audit records for daily financial reconciliation.

• Understood the importance of accuracy, neat organization, and attention to detail in handling financial documentation.

  
  

🧠 Reflection:

• I learned how to handle financial documents.

• This task helped me improve my skills in document sorting, organization, accuracy, and understanding the hotel’s financial procedures.

📝 Daily Activities:

• Continued working in the Finance Department.

• Was assigned to check guest names who used the transportation service.

• My task was to verify whether their names were recorded in the Cashier Journal for that day.

• Cross-checked the transportation booking records with the cashier journal entries.

• Ensured that every transportation charge was correctly recorded under the guest’s name for financial accuracy.

• Learned how the finance team tracks additional revenue like transportation services and ensures all payments are properly documented.

• This task required focus, attention to detail, and careful checking of records.

  
  

🧠 Reflection:

• I gained experience in verifying guest transactions, especially for transportation services.

• This task improved my ability to perform accurate record-checking, matching service usage with payment records, and understanding revenue tracking in hotel operations.

📝 Daily Activities:

• Continued working in the Finance Department.

• Continued the task of sorting night audit documents.

• Checked each document carefully by date and transaction type.

• Organized receipts such as detail report, settlement, and summary report.

• Ensured all documents were placed in the correct order for filing and future reference.

• Learned how proper document management supports the finance team in daily reconciliations and audits.

• This task required high attention to detail, accuracy, and patience.

  
  

🧠 Reflection:

• I improved my skills in document organization, accuracy, and time management.

• This task helped me understand the importance of proper financial record-keeping in hotel operations.

📝 Daily Activities:

• Continued working in the Finance Department.

• Sorted all the receipts that I had removed from the night audit reports.

• Arranged the receipts according to their respective dates.

• After sorting, I stapled the receipts onto paper by date to make them organized and easy to file.

• Checked each set to ensure that the receipts were complete and correctly arranged.

• This task helped the finance team in organizing the audit documents for easier tracking and future reference.

  
  

🧠 Reflection:

• I improved my skills in document organization, accuracy, and attention to detail.

• This task taught me how important proper documentation is in financial operations for smooth audits and reporting.

📝 Daily Activities:

• Continued working in the Finance Department.

• Continued the task of removing receipts from the night audit documents.

• Carefully took out the receipts that included:

  • Detail Report

  • Summary Report

  • Settlement Report

• Checked each document to ensure the correct receipts were removed without missing any.

• Arranged the removed receipts separately by date for the next step of organizing and filing.

• This task required patience, accuracy, and attention to detail, as it is important for financial record-keeping.

🧠 Reflection:

• I gained more experience in handling financial documents, focusing on document extraction and organization.

• This task strengthened my ability to work accurately and carefully in a finance-related environment.

📝 Daily Activities:

• Continued the task of stapling receipts that were removed from the night audit documents.

• Sorted the receipts by date, then stapled them onto paper according to their respective dates.

• Double-checked to ensure each set was complete, correctly matched, and in proper order.

• This process is important to ensure the documents are organized for easy filing and future reference by the finance team.

• Focused on maintaining accuracy, neatness, and consistency throughout the task.

🧠 Reflection:

• I improved my skills in document handling, organization, and attention to detail.

• This task enhanced my understanding of how important proper documentation is in financial record-keeping and audits.

📝 Daily Activities:

• Tasked with sorting receipts by date.

• Checked each receipt carefully to ensure the correct date before grouping them.

• Organized the receipts into piles according to their respective dates to prepare for stapling and filing.

• This process helped ensure that all financial documents were neat, accurate, and ready for proper record-keeping.

• Focused on accuracy, proper arrangement, and consistency while handling financial documents.

🧠 Reflection:

• I gained more experience in document sorting and organization, which is essential for financial accuracy.

• This task improved my attention to detail, patience, and understanding of the importance of proper record management in finance.

📝 Daily Activities:

• Continued the task of sorting receipts by date.

• After sorting, I stapled the receipts onto paper according to their respective dates.

• Carefully checked each set to ensure all receipts were complete, correctly matched, and in proper order.

• Focused on maintaining accuracy, neatness, and consistency throughout the process to support proper filing and documentation.

• This task is crucial for ensuring financial documents are well-organized for audits and reference.

🧠 Reflection:

• I strengthened my skills in document handling, sorting, and stapling with accuracy and consistency.

• This task improved my understanding of how proper documentation supports the smooth operation of the finance department.

📝 Daily Activities:

• Continued the task of sorting and stapling receipts from the night audit documents.

• Checked each receipt carefully by date, ensuring they were arranged correctly before stapling.

• Stapled the receipts onto paper in date order to prepare them for filing.

• Focused on maintaining accuracy, neatness, and proper documentation, as these documents are important for the finance team's daily records.

• This task continues to improve my ability to work with financial documents accurately and efficiently.

  
  

🧠 Reflection:

• I further improved my skills in document handling, organization, and attention to detail.

• This experience made me more confident in understanding the importance of proper financial record-keeping in hotel operations.

📝 Daily Activities:

• Continued the task of sorting financial documents, mainly from the night audit reports.

• Organized documents such as detail reports, summary reports, and settlement reports by date.

• Ensured each document was placed in the correct order for proper filing.

• Focused on accuracy, neatness, and consistency throughout the task.

• This task is essential to help the finance team maintain an organized and efficient filing system.

🧠 Reflection:

• I further improved my skills in document handling, accuracy, and organisation.

• This task strengthened my understanding of the importance of proper document management in financial operations.

📝 Daily Activities:

• Continued the task of sorting financial documents, mainly from the night audit reports.

• Focused on arranging receipts and reports such as detail reports, summary reports, and settlement reports by date.

• Checked each document carefully to ensure accuracy and correct order before moving to the filing process.

• Maintained neatness, consistency, and attention to detail throughout the task.

• This task supports the finance team in maintaining an efficient and organized filing system for daily records and audits.

🧠 Reflection:

• I further strengthened my skills in document sorting, organisation, and accuracy.

• This experience helped me better understand the importance of being meticulous and organised in financial documentation processes.

📝 Daily Activities:

• Continued the ongoing task of sorting financial documents, specifically receipts and reports from the night audit files.

• Checked and arranged receipts such as detail reports, summary reports, and settlement reports according to their respective dates.

• Ensured every document was properly matched, organised, and prepared for filing.

• Maintained focus on accuracy, neatness, and consistency, as these documents are important for audits and financial tracking.

• This task continues to support the finance department in ensuring all records are organised and easy to retrieve.

🧠 Reflection:

• I further improved my skills in document organisation, accuracy, and attention to detail.

• This experience continues to help me understand the importance of being systematic and precise in financial document handling.

📝 Daily Activities:

• Tasked with sorting documents from the Dive Centre and Spa.

• Organized the documents by separating Dive Centre and Spa records into different files.

• Checked each document to ensure it was placed in the correct file based on the department.

• This process helps the finance team manage records by department, making it easier for tracking and auditing.

• Focused on accuracy, proper labelling, and neat filing to maintain an efficient document management system.

🧠 Reflection:

• I learned how to organise documents by department, which improves file management and data retrieval efficiency.

• This task strengthened my skills in attention to detail, accuracy, and understanding how finance manages multi-department records.

📝 Daily Activities:

• Continued the task of sorting documents and receipts from the night audit reports.

• Checked and organized the receipts and reports by date and department, ensuring everything was in correct order.

• After sorting, I stapled the receipts onto paper according to their respective dates to prepare for filing.

• Focused on maintaining accuracy, neatness, and consistency in every step to support the finance team’s document management process.

• This task is crucial to ensure documents are properly organised for easy tracking, auditing, and reference.

🧠 Reflection:

• I further improved my skills in document sorting, organising, and stapling with accuracy and neatness.

• This task strengthened my attention to detail and taught me the importance of well-organised financial records in daily operations.

📝 Daily Activities:

• Was assigned a new task to key in data into Excel for Daily Control Credit Card (Credit Card Recapitulation).

• Entered credit card transaction details such as transaction date, amount, credit card number, and percentage into the Excel sheet.

• Ensured the data was accurate and matched the physical documents or receipts.

• This Excel file is important for the finance team to track and reconcile daily credit card payments from guests.

• Learned how to manage financial data entry and the importance of accuracy in financial records.

🧠 Reflection:

• I gained experience in using Excel for financial data entry, especially for credit card recapitulation.

• This task improved my accuracy, focus, and understanding of how financial transactions are recorded and monitored in the hotel industry.

📝 Daily Activities:

• Continued the task of keying in data into Excel for Daily Control Credit Card (Credit Card Recapitulation).

• Entered credit card transaction details such as transaction date, amount, card number, and percentage, ensuring they were accurate.

• Cross-checked the data with physical documents and receipts to avoid any errors.

• This process is crucial for maintaining accurate records of daily credit card payments received from guests.

• Maintained focus on accuracy, consistency, and attention to detail throughout the data entry process.

🧠 Reflection:

• I further strengthened my skills in financial data entry using Excel, especially in handling credit card records.

• This task improved my ability to work with accuracy and patience, which is essential for financial record-keeping.

📝 Daily Activities:

• Returned to the task of sorting night audit documents.

• Checked each document carefully and sorted them by date, including detail reports, summary reports, and settlement reports.

• Ensured all documents were correctly organised and ready for stapling and filing.

• Focused on accuracy, neat arrangement, and proper documentation, as these documents are essential for financial audits and records.

• Supported the finance team by keeping the filing system organised and up to date.

🧠 Reflection:

• I strengthened my skills in document management, accuracy, and organisation, especially in handling financial records.

• This task reminded me of the importance of being detail-oriented and systematic in the finance department’s daily operations.

📝 Daily Activities:

• Continued the same task of sorting night audit documents.

• Organised receipt such as detail reports, summary reports, and settlement reports according to date.

• Carefully checked each document to ensure it was placed in the correct order.

• Maintained focus on accuracy, neatness, and consistency to ensure proper document management for financial records and audits.

• This task helps the finance team keep records updated and properly organised for easy reference.

🧠 Reflection:

• I improved my ability to handle large amounts of documents with accuracy and attention to detail.

• This task further strengthened my understanding of the importance of systematic filing and accurate record-keeping in finance.

📝 Daily Activities:

• Continued the task of sorting night audit documents.

• Removed important receipts such as Detail Report, Summary Report, and Settlement from the night audit documents.

• Checked each document carefully to ensure the correct receipts were taken out according to the date and type.

• Organised the removed receipts separately for the next step, which is stapling and filing.

• Maintained focus on accuracy, neatness, and proper document handling, as these documents are crucial for financial tracking and audits.

🧠 Reflection:

• I strengthened my skills in document handling, sorting, and accurate identification of financial reports.

• This task enhanced my understanding of how proper documentation is vital for financial audits and daily operations in the finance department.

📝 Daily Activities:

• Continued the task of sorting night audit documents.

• Removed specific receipts such as Detail Report, Summary Report, and Settlement from the documents.

• Carefully checked each document to ensure the correct receipts were taken out according to the correct date.

• Organised the removed receipts for the next process, which is stapling and filing.

• Maintained focus on accuracy, neat arrangement, and proper handling, as these documents are crucial for financial reconciliation and auditing.

🧠 Reflection:

• I gained more confidence in identifying, sorting, and handling financial documents accurately.

• This task further enhanced my understanding of the importance of organised documentation in supporting the finance team’s daily operations and audits.

📝 Daily Activities:

• Continued the task of keying in data for Credit Card Recapitulation (CC Recap) into Excel.

• Entered credit card transaction details, including:

  • Transaction date

  • Card number

  • Percentage (bank charge or commission rate)

  • Transaction amount

• Carefully cross-checked the data with receipts and reports to ensure accuracy.

• Maintained focus on neat data entry, accuracy, and consistency, as this data is crucial for financial reconciliation and reporting.

• This task supports the finance team in monitoring and verifying daily credit card payments processed by the hotel.

  
  

🧠 Reflection:

• I improved my skills in financial data entry using Excel, specifically for handling credit card recapitulation.

• This task helped me understand the importance of accuracy, attention to detail, and systematic data handling in financial processes.

📝 Daily Activities:

• Continued the task of sorting financial documents and receipts from the night audit reports.

• Organised receipts such as detail reports, summary reports, and settlement reports according to date.

• Checked each document carefully to ensure accuracy before preparing them for stapling and filing.

• Focused on neatness, accuracy, and consistency, as these documents are important for financial audits and daily reconciliation.

• This task helps maintain the finance department’s filing system in an organised and efficient manner.

🧠 Reflection:

• I continued improving my skills in document management, sorting, and handling financial records with accuracy.

• This task reinforced the importance of proper organisation and attention to detail in financial operations.

📝 Daily Activities:

• Was assigned to check guest names who used the transportation service.

• My task was to verify whether their names were recorded in the Cashier Journal for that day.

• Cross-checked the transportation booking records with the cashier journal entries.

• Ensured that every transportation charge was correctly recorded under the guest’s name for financial accuracy.

• Learned how the finance team tracks additional revenue like transportation services and ensures all payments are properly documented.

• This task required focus, attention to detail, and careful checking of records.

  
  

🧠 Reflection:

• I gained experience in verifying guest transactions, especially for transportation services.

• This task improved my ability to perform accurate record-checking, matching service usage with payment records, and understanding revenue tracking in hotel operations.

📝 Daily Activities:

• Assigned a new task to search for receipts that include keywords like Discount, Officer Check, and Entertainment.

• Carefully checked receipts one by one from the night audit documents.

• Any receipts containing Discount, Officer Check, or Entertainment were recorded in an Excel file for tracking purposes.

• Recorded details such as receipt number, and amount (discount, officer check, or entertainment).

• This task helps the finance team monitor and control non-cash transactions or special adjustments.

• Maintained focus on accuracy, attention to detail, and neat data entry in Excel.

🧠 Reflection:

• I learned how to identify and track specific financial transactions, such as discounts or entertainment charges, for reporting purposes.

• This task strengthened my ability to work with data accuracy, organisation, and detailed document checking in finance.

📝 Daily Activities:

• Continued the task of keying in data for Credit Card Recapitulation (CC Recap) in Excel.

• Entered key details such as:

  • Transaction date

  • Card number

  • Percentage (bank commission/charges)

  • Transaction amount

• Carefully cross-checked the data with physical receipts and reports to ensure accuracy.

• Maintained focus on accurate data entry, neat arrangement, and consistency for financial tracking.

• This task helps the finance team monitor daily credit card transactions and ensure correct reconciliation with the bank.

🧠 Reflection:

• I further strengthened my skills in financial data entry using Excel, specifically handling credit card transaction records.

• This task reinforced the importance of accuracy, consistency, and proper tracking of financial data in hotel operations.

📝 Daily Activities:

• Continued the task of keying in data for Credit Card Recapitulation (CC Recap) in Excel.

• Entered key details such as:

  • Transaction date

  • Card number

  • Percentage (bank commission/charges)

  • Transaction amount

• Carefully cross-checked the data with physical receipts and reports to ensure accuracy.

• Maintained focus on accurate data entry, neat arrangement, and consistency for financial tracking.

• This task helps the finance team monitor daily credit card transactions and ensure correct reconciliation with the bank.

  
  

🧠 Reflection:

• I further strengthened my skills in financial data entry using Excel, specifically handling credit card transaction records.

• This task reinforced the importance of accuracy, consistency, and proper tracking of financial data in hotel operations.

📝 Daily Activities:

• Returned to the task of sorting night audit documents.

• Checked each document carefully and sorted them by date, including detail reports, summary reports, and settlement reports.

• Ensured all documents were correctly organised and ready for stapling and filing.

• Focused on accuracy, neat arrangement, and proper documentation, as these documents are essential for financial audits and records.

• Supported the finance team by keeping the filing system organised and up to date.

🧠 Reflection:

• I strengthened my skills in document management, accuracy, and organisation, especially in handling financial records.

• This task reminded me of the importance of being detail-oriented and systematic in the finance department’s daily operations.

📝 Daily Activities:

• Continued the task of sorting night audit documents.

• Checked each document carefully by date and transaction type.

• Organized receipts such as detail report, settlement, and summary report.

• Ensured all documents were placed in the correct order for filing and future reference.

• Learned how proper document management supports the finance team in daily reconciliations and audits.

• This task required high attention to detail, accuracy, and patience.

  
  

🧠 Reflection:

• I improved my skills in document organization, accuracy, and time management.

• This task helped me understand the importance of proper financial record-keeping in hotel operations.

📝 Daily Activities:

• Continued the task of sorting and stapling receipts from the night audit documents.

• Checked each receipt carefully by date, ensuring they were arranged correctly before stapling.

• Stapled the receipts onto paper in date order to prepare them for filing.

• Focused on maintaining accuracy, neatness, and proper documentation, as these documents are important for the finance team's daily records.

• This task continues to improve my ability to work with financial documents accurately and efficiently.

  
  

🧠 Reflection:

• I further improved my skills in document handling, organization, and attention to detail.

• This experience made me more confident in understanding the importance of proper financial record-keeping in hotel operations.

📝 Daily Activities:

• Temporarily assigned to the Housekeeping Department due to high hotel occupancy.

• Assisted the housekeeping team with various tasks, including:

  • Stripping bedsheets and replacing them with clean linens.

  • Topping up guest amenities like towels, toiletries, and water bottles.

  • Vacuuming, wiping, and dusting rooms to maintain cleanliness.

  • Helping with trash disposal and linen collection.

• Learned the importance of speed, efficiency, and attention to detail in housekeeping operations.

• Supported the team in ensuring rooms were cleaned and ready for guest check-ins on time.

🧠 Reflection:

• I gained valuable experience in housekeeping operations, understanding how important this department is in ensuring guest satisfaction.

• This task enhanced my skills in time management, teamwork, and maintaining cleanliness standards in the hospitality industry.

📝 Daily Activities:

• Assigned to perform Daily Credit Card Reconciliation (Settlement vs Shift Report).

• Compared the Settlement Report with the Shift Report to ensure all credit card transactions matched correctly.

• Checked whether the receipts I had previously taken out from the night audit documents matched the transaction data in the reports.

• Identified and ensured there were no missing, mismatched, or incorrect transactions.

• This task is crucial to ensure the accuracy of daily credit card payments, prevent errors, and support financial integrity.

  
  

🧠 Reflection:

• I gained valuable skills in reconciliation processes, accuracy checking, and problem-solving in financial operations.

• This task strengthened my understanding of how important precise matching of receipts and reports is for financial accuracy in hotel management.

📝 Daily Activities:

• Continued the task from yesterday, which is Daily Credit Card Reconciliation (Settlement vs Shift Report).

• Cross-checked the Settlement Report with the Shift Report to ensure all credit card transactions were correct and matched.

• Verified that the receipts removed from the night audit documents were consistent with the recorded transactions.

• Double-checked for any discrepancies, missing receipts, or mismatched amounts.

• Maintained focus on accuracy, attention to detail, and ensuring all financial data is correct for reporting and auditing purposes.

🧠 Reflection:

• I strengthened my skills in reconciliation, verification, and problem-solving in financial tasks.

• This task reinforced the importance of being thorough, organised, and precise in financial document checking and reporting.

📝 Daily Activities:

• Continued the task of sorting and stapling receipts from the night audit documents.

• Checked each receipt carefully by date, ensuring they were arranged correctly before stapling.

• Stapled the receipts onto paper in date order to prepare them for filing.

• Focused on maintaining accuracy, neatness, and proper documentation, as these documents are important for the finance team's daily records.

• This task continues to improve my ability to work with financial documents accurately and efficiently.

  
  

🧠 Reflection:

• I further improved my skills in document handling, organization, and attention to detail.

• This experience made me more confident in understanding the importance of proper financial record-keeping in hotel operations.

• Attended the company’s Townhall session together with all staff.

• The Townhall was conducted by the Department Heads.

• The session shared updates on:

  • Company performance and achievements.

  • Upcoming plans, goals, and targets for each department.

• Learned how communication between management and staff plays an important role in maintaining teamwork and motivation.

🧠 Reflection:

• I learned how important communication, transparency, and teamwork are in hotel operations.

• Attending the Townhall gave me better insight into how the hotel sets goals, manages challenges, and celebrates success together.

📝 Daily Activities:

• Continued the task of sorting financial documents, mainly from the night audit reports.

• Organized documents such as detail reports, summary reports, and settlement reports by date.

• Ensured each document was placed in the correct order for proper filing.

• Focused on accuracy, neatness, and consistency throughout the task.

• This task is essential to help the finance team maintain an organized and efficient filing system.

🧠 Reflection:

• I further improved my skills in document handling, accuracy, and organisation.

• This task strengthened my understanding of the importance of proper document management in financial operations.

📝 Daily Activities:

• Continued the task of sorting financial documents, mainly from the night audit reports.

• Organized documents such as detail reports, summary reports, and settlement reports by date.

• Ensured each document was placed in the correct order for proper filing.

• Focused on accuracy, neatness, and consistency throughout the task.

• This task is essential to help the finance team maintain an organized and efficient filing system.

🧠 Reflection:

• I further improved my skills in document handling, accuracy, and organisation.

• This task strengthened my understanding of the importance of proper document management in financial operations.

📝 Daily Activities:

• Continued the task of keying in data into Excel for Daily Control Credit Card (Credit Card Recapitulation).

• Entered credit card transaction details such as transaction date, amount, card number, and percentage, ensuring they were accurate.

• Cross-checked the data with physical documents and receipts to avoid any errors.

• This process is crucial for maintaining accurate records of daily credit card payments received from guests.

• Maintained focus on accuracy, consistency, and attention to detail throughout the data entry process.

🧠 Reflection:

• I further strengthened my skills in financial data entry using Excel, especially in handling credit card records.

• This task improved my ability to work with accuracy and patience, which is essential for financial record-keeping.

📝 Daily Activities:

• Continued the task of keying in data into Excel for Daily Control Credit Card (Credit Card Recapitulation).

• Entered credit card transaction details such as transaction date, amount, card number, and percentage, ensuring they were accurate.

• Cross-checked the data with physical documents and receipts to avoid any errors.

• This process is crucial for maintaining accurate records of daily credit card payments received from guests.

• Maintained focus on accuracy, consistency, and attention to detail throughout the data entry process.

🧠 Reflection:

• I further strengthened my skills in financial data entry using Excel, especially in handling credit card records.

• This task improved my ability to work with accuracy and patience, which is essential for financial record-keeping.

📝 Daily Activities:

• Continued the task of keying in data into Excel for Daily Control Credit Card (Credit Card Recapitulation).

• Entered credit card transaction details such as transaction date, amount, card number, and percentage, ensuring they were accurate.

• Cross-checked the data with physical documents and receipts to avoid any errors.

• This process is crucial for maintaining accurate records of daily credit card payments received from guests.

• Maintained focus on accuracy, consistency, and attention to detail throughout the data entry process.

🧠 Reflection:

• I further strengthened my skills in financial data entry using Excel, especially in handling credit card records.

• This task improved my ability to work with accuracy and patience, which is essential for financial record-keeping.

📝 Daily Activities:

• Assigned to staple the receipts together with Manual Guest Vouchers.

• Cross-checked the receipts with the voucher to ensure that the amounts and details tally correctly.

• Checked for any discrepancies between the receipt total and the voucher details.

• This process helps ensure accuracy in manual transactions and supports the reconciliation process for guest payments.

• Maintained focus on accuracy, neat arrangement, and proper matching of documents to avoid mistakes.

🧠 Reflection:

• I learned the importance of matching and verifying manual financial transactions in hotel operations.

• This task enhanced my skills in attention to detail, document organisation, and accuracy in financial record handling.

📝 Daily Activities:

• Continued the task of keying in data for Credit Card Recapitulation (CC Recap) into Excel.

• Entered credit card transaction details, including:

  • Transaction date

  • Card number

  • Percentage (bank charge or commission rate)

  • Transaction amount

• Carefully cross-checked the data with receipts and reports to ensure accuracy.

• Maintained focus on neat data entry, accuracy, and consistency, as this data is crucial for financial reconciliation and reporting.

• This task supports the finance team in monitoring and verifying daily credit card payments processed by the hotel.

  
  

🧠 Reflection:

• I improved my skills in financial data entry using Excel, specifically for handling credit card recapitulation.

• This task helped me understand the importance of accuracy, attention to detail, and systematic data handling in financial processes.

📝 Daily Activities:

• Continued the task of keying in data for Credit Card Recapitulation (CC Recap) into Excel.

• Entered credit card transaction details, including:

  • Transaction date

  • Card number

  • Percentage (bank charge or commission rate)

  • Transaction amount

• Carefully cross-checked the data with receipts and reports to ensure accuracy.

• Maintained focus on neat data entry, accuracy, and consistency, as this data is crucial for financial reconciliation and reporting.

• This task supports the finance team in monitoring and verifying daily credit card payments processed by the hotel.

  
  

🧠 Reflection:

• I improved my skills in financial data entry using Excel, specifically for handling credit card recapitulation.

• This task helped me understand the importance of accuracy, attention to detail, and systematic data handling in financial processes.

📝 Daily Activities:

• Continued the task of keying in data into Excel for Daily Control Credit Card (Credit Card Recapitulation).

• Entered credit card transaction details such as transaction date, amount, card number, and percentage, ensuring they were accurate.

• Cross-checked the data with physical documents and receipts to avoid any errors.

• This process is crucial for maintaining accurate records of daily credit card payments received from guests.

• Maintained focus on accuracy, consistency, and attention to detail throughout the data entry process.

🧠 Reflection:

• I further strengthened my skills in financial data entry using Excel, especially in handling credit card records.

• This task improved my ability to work with accuracy and patience, which is essential for financial record-keeping.

📝 Daily Activities:

• Continued the task of keying in data into Excel for Daily Control Credit Card (Credit Card Recapitulation).

• Entered credit card transaction details such as transaction date, amount, card number, and percentage, ensuring they were accurate.

• Cross-checked the data with physical documents and receipts to avoid any errors.

• This process is crucial for maintaining accurate records of daily credit card payments received from guests.

• Maintained focus on accuracy, consistency, and attention to detail throughout the data entry process.

🧠 Reflection:

• I further strengthened my skills in financial data entry using Excel, especially in handling credit card records.

• This task improved my ability to work with accuracy and patience, which is essential for financial record-keeping.

📝 Daily Activities:

• Continued the task of keying in data into Excel for Daily Control Credit Card (Credit Card Recapitulation).

• Entered credit card transaction details such as transaction date, amount, card number, and percentage, ensuring they were accurate.

• Cross-checked the data with physical documents and receipts to avoid any errors.

• This process is crucial for maintaining accurate records of daily credit card payments received from guests.

• Maintained focus on accuracy, consistency, and attention to detail throughout the data entry process.

🧠 Reflection:

• I further strengthened my skills in financial data entry using Excel, especially in handling credit card records.

• This task improved my ability to work with accuracy and patience, which is essential for financial record-keeping.

📝 Daily Activities:

• Continued the task of keying in data into Excel for Daily Control Credit Card (Credit Card Recapitulation).

• Entered credit card transaction details such as transaction date, amount, card number, and percentage, ensuring they were accurate.

• Cross-checked the data with physical documents and receipts to avoid any errors.

• This process is crucial for maintaining accurate records of daily credit card payments received from guests.

• Maintained focus on accuracy, consistency, and attention to detail throughout the data entry process.

🧠 Reflection:

• I further strengthened my skills in financial data entry using Excel, especially in handling credit card records.

• This task improved my ability to work with accuracy and patience, which is essential for financial record-keeping.

📝 Daily Activities:

• Continued the task of keying in data into Excel for Daily Control Credit Card (Credit Card Recapitulation).

• Entered credit card transaction details such as transaction date, amount, card number, and percentage, ensuring they were accurate.

• Cross-checked the data with physical documents and receipts to avoid any errors.

• This process is crucial for maintaining accurate records of daily credit card payments received from guests.

• Maintained focus on accuracy, consistency, and attention to detail throughout the data entry process.

🧠 Reflection:

• I further strengthened my skills in financial data entry using Excel, especially in handling credit card records.

• This task improved my ability to work with accuracy and patience, which is essential for financial record-keeping.

📝 Daily Activities:

• Continued the task of keying in data into Excel for Daily Control Credit Card (Credit Card Recapitulation).

• Entered credit card transaction details such as transaction date, amount, card number, and percentage, ensuring they were accurate.

• Cross-checked the data with physical documents and receipts to avoid any errors.

• This process is crucial for maintaining accurate records of daily credit card payments received from guests.

• Maintained focus on accuracy, consistency, and attention to detail throughout the data entry process.

🧠 Reflection:

• I further strengthened my skills in financial data entry using Excel, especially in handling credit card records.

• This task improved my ability to work with accuracy and patience, which is essential for financial record-keeping.

📝 Daily Activities:

• Continued the task of sorting night audit documents.

• Removed important receipts such as Detail Report, Summary Report, and Settlement from the night audit documents.

• Checked each document carefully to ensure the correct receipts were taken out according to the date and type.

• Organised the removed receipts separately for the next step, which is stapling and filing.

• Maintained focus on accuracy, neatness, and proper document handling, as these documents are crucial for financial tracking and audits.

🧠 Reflection:

• I strengthened my skills in document handling, sorting, and accurate identification of financial reports.

• This task enhanced my understanding of how proper documentation is vital for financial audits and daily operations in the finance department.

📝 Daily Activities:

• Assigned to organise scanned receipts into one folder for easy reference.

• The scanned receipts were collected earlier during the document checking process.

• Created a single folder to store and group the scanned files to ensure they are neatly arranged and easy to retrieve when needed.

• Ensured that all scanned receipts were labelled correctly and matched with the respective dates or reports.

  
  

🧠 Reflection:

• I learned the importance of document organisation and proper digital filing in financial management.

• This task enhanced my understanding of how neat and systematic documentation supports smooth financial operations and quick reference.

📝 Daily Activities:

• Continued the task of sorting night audit documents.

• Removed important receipts such as Detail Report, Summary Report, and Settlement from the night audit documents.

• Checked each document carefully to ensure the correct receipts were taken out according to the date and type.

• Organised the removed receipts separately for the next step, which is stapling and filing.

• Maintained focus on accuracy, neatness, and proper document handling, as these documents are crucial for financial tracking and audits.

🧠 Reflection:

• I strengthened my skills in document handling, sorting, and accurate identification of financial reports.

• This task enhanced my understanding of how proper documentation is vital for financial audits and daily operations in the finance department.

📝 Daily Activities:

• Continued the task of keying in data for Credit Card Recapitulation (CC Recap) in Excel.

• Entered key details such as:

  • Transaction date

  • Card number

  • Percentage (bank commission/charges)

  • Transaction amount

• Carefully cross-checked the data with physical receipts and reports to ensure accuracy.

• Maintained focus on accurate data entry, neat arrangement, and consistency for financial tracking.

• This task helps the finance team monitor daily credit card transactions and ensure correct reconciliation with the bank.

🧠 Reflection:

• I further strengthened my skills in financial data entry using Excel, specifically handling credit card transaction records.

• This task reinforced the importance of accuracy, consistency, and proper tracking of financial data in hotel operations.