Bad Customer Service by Danish Sayed https://padlet.com/danish187/4 Made with fortitude en-us 2018-04-08 07:16:56 UTC 2018-04-23 04:30:55 UTC hello@padlet.com Mohammed https://padlet.com/danish187/4/wish/249496501 Bank barwa:
Investigation and treating the customers as thief 
Bargaining the customers 
Solving the issue always should be at the 1st point 


]]> 2018-04-08 07:21:08 UTC https://padlet.com/danish187/4/wish/249496501 https://padlet.com/danish187/4/wish/249496695 Zuhair, bank barwa issue that there is no quality in service and no customer satisfaction with no management ]]> 2018-04-08 07:24:31 UTC https://padlet.com/danish187/4/wish/249496695 Azzan Al-Zadjali https://padlet.com/danish187/4/wish/249496706 1.Greeting way.
2. No listening 👂 skills.
3. Bad Q system.
4. Not taking the ownership.
5. Not taking the customer seriously.
6. Argue with the customer.
7. Negotiate about customer needs.
8. Interrupting the customer. 
9.]]> 2018-04-08 07:24:55 UTC https://padlet.com/danish187/4/wish/249496706 Fatma https://padlet.com/danish187/4/wish/249496890 1- missing first line resolution
2- missing proper escalation
3- unprofessional
4- using jargon with the customer 
]]> 2018-04-08 07:26:54 UTC https://padlet.com/danish187/4/wish/249496890 Hamdan https://padlet.com/danish187/4/wish/249496896 1-bank barwa’s take long process and bad Q
2- last video show the careless about customer application and the customer was in serious condition ]]> 2018-04-08 07:27:02 UTC https://padlet.com/danish187/4/wish/249496896 Mahra https://padlet.com/danish187/4/wish/249496939 Avoiding customers
Exposing customers
Misbehaving
Long process


]]> 2018-04-08 07:27:57 UTC https://padlet.com/danish187/4/wish/249496939 Munira Alhooti https://padlet.com/danish187/4/wish/249496943 There are several issues makes the cutomer unsatisfied :
# taking too long time in the queue. 
#keep the cutomer in hold while phone calling & tranfer the call from staff to other. 
#not asking the customer about his specific needs and requirements ]]> 2018-04-08 07:28:00 UTC https://padlet.com/danish187/4/wish/249496943 Miad https://padlet.com/danish187/4/wish/249496995 1- no scripting used of customer service (first line)
2- lack of training and knowledge among the team
3- no body bothered to verify the customer b4 processing his related issue.
4- clear negligence to the main responsibility of the front line which is clarifying the main problem that the Customer facing.

]]> 2018-04-08 07:28:45 UTC https://padlet.com/danish187/4/wish/249496995 Ghanim https://padlet.com/danish187/4/wish/249497026 Careless]]> 2018-04-08 07:29:24 UTC https://padlet.com/danish187/4/wish/249497026 No manne https://padlet.com/danish187/4/wish/249497053 2018-04-08 07:29:47 UTC https://padlet.com/danish187/4/wish/249497053 Careless https://padlet.com/danish187/4/wish/249497063 2018-04-08 07:29:59 UTC https://padlet.com/danish187/4/wish/249497063 Athari & Ibrahi https://padlet.com/danish187/4/wish/249497091 1- Long ducoments process
2- Unsecured of customer information and doc
3- Banks Un non of his customer ]]> 2018-04-08 07:30:26 UTC https://padlet.com/danish187/4/wish/249497091 Salim https://padlet.com/danish187/4/wish/249497136 Careless]]> 2018-04-08 07:31:04 UTC https://padlet.com/danish187/4/wish/249497136 https://padlet.com/danish187/4/wish/249497156 2018-04-08 07:31:24 UTC https://padlet.com/danish187/4/wish/249497156 M https://padlet.com/danish187/4/wish/249497282
Not professional ]]> 2018-04-08 07:33:21 UTC https://padlet.com/danish187/4/wish/249497282 Salim https://padlet.com/danish187/4/wish/249497376 Good manager]]> 2018-04-08 07:34:42 UTC https://padlet.com/danish187/4/wish/249497376 p https://padlet.com/danish187/4/wish/254238572 1. it is important to me to focus on production to increase my productivity at work and get more experience and knowledge.

2. need to be creative and more effective at work.
3. my expectation is getting a new way or new techniques for my work.
4. I need to understand more the importance of improving the productivity]]> 2018-04-23 04:24:43 UTC https://padlet.com/danish187/4/wish/254238572