Safeguarding Actions by Zoe Williamson https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu What are safeguarding policies? How do they help health and social care professionals to respond effectively to suspected incidences of safeguarding? Identify and describe the 5R’s of safeguarding Explain how each requirement can be achieved effectively Locate academic literature you could use in your assignments and add links to padlet en-us 2022-03-01 10:13:34 UTC 2022-04-25 13:05:10 UTC hello@padlet.com https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073514182 safeguarding can be explained as protecting a vulnerable individual from inflicting harm, or having it inflicted on them, neglect and abuse.
 ]]> 2022-03-02 13:15:11 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073514182 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073514658 safeguarding policies make it clear what your organisation or group will do to keep children safe. people and organisations working together to prevent and stop both the risk and experience of abuse and neglect. ]]> 2022-03-02 13:15:28 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073514658 Question 1 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073517226 Safeguarding policies are pieces of legislation designed with the Safeguarding principles in mind. The most important one is the care act of 2014

]]> 2022-03-02 13:16:49 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073517226 Every voluntary sector organisation must have key documents that help it manage safeguarding well. You must have them if your organisation is a charity or if you work regularly with children or adults at risk. These documents set out what your organisation will do to keep people safe.You must make sure that everyone, no matter what their role, understands the documents and uses them in the day-to-day running of the organisation. Every year you must review how you’re doing and address areas for improvement that have come up.Your policy should cover all the key risks for the groups you work with and the activities you do.The amount of detail in your policies and how often you review them depends on what your charity does, where it works, who with, and the level of risk. Everyone, including your staff, volunteers and people you work with, should be aware of how you manage safeguarding. Your policy and procedures should be easily available, either online or on paper (or both).Keep a record of any changes you make to your safeguarding policy. You must have a clear plan of how you’ll make sure everyone knows about the changes and keep track of how effective they are.We recommend these resources to help you write your policy:Guide to writing a safeguarding policy statement for children (NSPCC Learning) Writing a safeguarding adults policy and procedure document (Ann Craft Trust)Reporting procedureYour safeguarding policy may contain several different procedures depending on your organisation and activities. However, you will always need a reporting procedure that clearly explains how people can make their worries known and how you will handle any problems.The reporting procedure needs to set out:who to speak tohow issues should be reportedwhere information will be stored and shared internallyhow you’ll share this with police, social services or regulators if necessary.More about reporting proceduresFor an introduction to drafting reporting procedures, see our recognise, respond, report pageIf you are your organisations Designated Safeguarding Lead and want detailed guidance on receiving, assessing and managing any safeguarding concerns, see our Designated Safeguarding Leads Handbook.Code of conductA code of conduct sets out your expectations of staff and volunteers. You should include clear expectations of what people should do and say, and what they must not. This will help raise awareness of illegal, unsafe, unprofessional and unwise behaviour. Being clear about standards of behaviour is an important part of safeguarding.What you should do with your code of conduct:Involve staff, volunteers and even your participants in creating the code so you can make sure people feel it protects everyone.Make sure everyone in the organisation is aware it applies to them and they must follow all its standards.Be clear about what will happen if someone doesn’t follow it.Include specific standards or expectations for roles with particular responsibilities if necessary.Keep a record to show that all your staff and volunteers have seen and understood it and agree to follow it.Make sure the code allows participants to question staff and volunteers if they think they’re doing something wrong.More about the importance of a good code of conductNeed an example? You can find pdfs of sample behaviour codes for children and adults (from NSPCC Learning) or NCVO members can use a sample code of conduct for trustees.For a reminder about the importance of using your code of conduct well see our code of conduct in day-to-day safeguarding section.A risk policy and registerCharity trustees and senior managers of organisations must regularly review what risks their organisation faces, including safeguarding risks. They must have a plan showing how they’ll manage those risks. You should do this by keeping an up-to-date risk register. This document shows that you have thought about how likely and severe risks are. It also covers how you plan to reduce those risks and helps you see how safeguarding sits alongside other risk management.See The Charity Commission guidance on risk management.NCVO members can use this risk register template.If you deliver an online service, use the digisafe guidance and templates to assess and mitigate risk.If you want practical advice on managing risks in specific places, activities, and with equipment and resources try the National Youth Agency Safeguarding and Risk Management Hub. Trustees’ annual reportEvery registered charity has to send an annual report and accounts to the Charity Commission. It’s good practice for charities of any size to include a risk management statement in their report. Where its income is over £500,000, it must include this by law.The risk management statement should state all major risks the charity faces and how it controls those risks. This will include safeguarding matters, especially if you regularly work with children or adults at risk or have had an increase of reports of harm in the organisation.Registered charities with income over £1 million must, by law, include extra information about fundraising in their trustees’ annual report. This statement must include details of its approach to fundraising and measures taken to protect the public, including vulnerable people, from unreasonably intrusive or persistent fundraising approaches, and undue pressure to donate. Look at the Charity Commission templates for your annual report.Related documents, policies and proceduresYou’ll need to think about the big picture and how your organisation’s mission statement, policies and procedures contribute to safeguarding.These links take you to more detailed and specific policies relating to safeguarding.To see if there is a specific guide that suits your organisation's work with children, look at safeguarding children for voluntary and community groups (from NSPCC Learning)To see if there is a specific guide that suits your organisation's work with young people, look at the Safeguarding and Risk Management Hub (from the National Youth Agency).To see if there are policies that can be adapted or used as they are to strengthen your safeguarding framework from international development experience look at the Safeguarding policy templates (from BOND).Whoever you work with, use a checklist or framework that helps you pick the right guide for what you do.The following Knowhow links take you to templates for our members to use which help create a safer organisation. Membership is free for small organisations and you can follow the links and then sign up.health and safety policy equality and diversity policywhistleblowing policy bullying, harassment and sexual harassment policy. These are tools for looking at overall good practice in your organisation.The Governance Code, which makes sure your trustees are carrying out their duties correctlyThe Charity Ethical Principles, which aim to make charities a safer place. Page last edited Jun 18, 2021Help us to improve this page – give us feedback.Safeguarding contents listWhat is safeguarding?Steps to a safer organisationUnderstanding the risksRecognise, respond and reportRoles and responsibilitiesPolicies and proceduresChoosing staff, volunteers and trusteesGetting people involvedSafeguarding day-to-dayChecklists, training and other supportWhat to do if you're worriedWorking overseasAbout these safeguarding pages https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073517399 2022-03-02 13:16:55 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073517399 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073518020 What are safe guarding policies ? 
Safeguarding policy stamens outlines what your organisation or group will do to keep vulnerable people safe and also children’s. The organisation that you’re employed by should include commitment to safeguarding of everyone who might be expose to harm. ]]> 2022-03-02 13:17:15 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073518020 https://knowhow.ncvo.org.uk/safeguarding/steps-to-a-safer-organisation/policies-and-procedures#:~:text=1%20Safeguarding%20policy.%20Every%20voluntary%20sector%20organisation%20must,mission%20statement%2C%20policies%20and%20procedures%20contribute%20to%20safeguarding. https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073518258 2022-03-02 13:17:25 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073518258 Safeguarding policies are outlined procedures an organization will put in place to keep people safe . it details the organisation or body's commitment to respond to protection concerns, bullying and the framework for action in the event of a breach of safeguarding https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073519146 2022-03-02 13:17:55 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073519146 Policy include: https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073519152 Responding to abuse.
Responding to allegations of abuse made against a child.
Recruiting the right people to work and volunteer with children.
Preventing and responding to bullying.
Responding to concerns about online abuse.
Ensuring photographs and images of children are taken, stored and shared appropriately.


]]> 2022-03-02 13:17:55 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073519152 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073523671 safeguarding policies include the care act 2014, safeguarding groups act 2006, the children's act 2008, in the core of these policies undergoes procedures such as DBS enhancement check, mentoring, and review of concerns.

]]> 2022-03-02 13:20:21 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073523671 Safeguarding Children https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073523831
A child is defined as anyone who is below the age of 18. This type of safeguarding is protecting them from abuse, maltreatment or exploitation, as well as preventing any harm to their health or ability to develop. Individuals caring for children should also make sure they have safe and effective care and effective outcomes in life.

Safeguarding a child means you are identifying and protecting them from harm.



]]> 2022-03-02 13:20:26 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073523831 Safeguarding Adults https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073524884 A vulnerable adult is someone who is above the age of 18 and is unable to care for themselves and not able to protect themselves from harm. One of the differences with safeguarding adults is that while preventing them from risk abuse of neglect, they also need support maintaining control of their own lives.



]]> 2022-03-02 13:20:55 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073524884 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073525797 additionally to uphold safe premises for service uses.]]> 2022-03-02 13:21:26 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073525797 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073526671 2022-03-02 13:21:57 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073526671 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073531434 recognising signs of abuse and recording how many times a person has shown signs of abuse, respond to the allegations of abuse or the signs of abuse. preventing and responding to to bulling, abuse, concerns both on and offline. referring to services for those abused.]]> 2022-03-02 13:24:35 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073531434 Question 2 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073531714 They provide with explicit and clear guidelines on what to do in the event of an incident. They also provide legal support against malpractice.

]]> 2022-03-02 13:24:42 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073531714 5 R's of safeguarding https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073534392 Recognise involves identifying and being alert to signs that constitute abuse such as restriction at place of work, looking poorly kept etc

Respond is taking actions to interfere and investigate on the signs picked up.

Report involves escalation of the findings of the investigation to appropriate authorities or individuals for further investigations and actions 

Record entails documenting the findings from the investigation, either from victims confession or the confessions of alleged safeguarding offenders.

Refer is synonymous to report]]> 2022-03-02 13:26:07 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073534392 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073534416 2022-03-02 13:26:08 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073534416 https://www.cqc.org.uk/guidance-providers/regulations-enforcement/regulation-13-safeguarding-service-users-abuse-improper https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073536013 2022-03-02 13:26:59 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073536013 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073537703 safeguarding policies imply that all health care professionals work in line and have a clear objective to administer efficient adequate health care, policies should be regularly checked by staff to ensure they are always working in parallel policies of their organisations. this vigorously enables stability, safety, and a clear objective for those giving and receiving care ]]> 2022-03-02 13:27:54 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073537703 https://learning.nspcc.org.uk/child-abuse-and-neglect/recognising-and-responding-to-abuse https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073538007 2022-03-02 13:28:04 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073538007 https://www.gloucestershire.gov.uk/media/11312/adult_safeguarding_procedures_-_section_8_responding___reporting7732.pdf https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073541148 2022-03-02 13:29:43 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073541148 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073544298 Recognise- always be alert to any signs and symptoms of abuse, ensure that you have had the adequate training to be able to easily spot any signs ]]> 2022-03-02 13:31:14 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073544298 Question 3- five Rs of safeguarding https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073545805 https://www.ideagen.com/thought-leadership/blog/what-are-the-5-rs-of-safeguarding]]> 2022-03-02 13:31:58 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073545805 Question 2 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073546259 health proffesionals respond to incidences of safeguarding by recording incidence and allegations of safeguarding and afterwards escalate such safeguarding concerns to appropraite authorities and supervisory bodies or departments for further disciplinary procedures]]> 2022-03-02 13:32:13 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073546259 https://ptp-training.co.uk/wp-content/uploads/2017/07/Safeguarding-Policy-1.pdf https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073552128 2022-03-02 13:34:56 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073552128 All staff have a responsibility to follow the 5 R's (Recognise, Respond, Report, Record & Refer) whilst engaged on PTP's business, and must immediately report any concerns about learners welfare to a Designated Officer. https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073554603 2022-03-02 13:36:09 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073554603 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073554852 Response- if a safeguarding incident occurs it is crucial that you respond in consideration to your training, responding fast will reduce any risk posed, depending on the outcome of the event a referral to the appropriate organisation may be done, as a result, capacity may be taken away within the best interest. ]]> 2022-03-02 13:36:18 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073554852 https://faq-ans.com/en/Q%26A/page=668f49f2b0c2ffa0bf2e86d97c0174a1 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073555131 2022-03-02 13:36:26 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073555131 1) RecogniseIn order to safeguard vulnerable adults and young people, you must know how to identify the signs and indicators of abuse and neglect. Training in spotting these signs can be very helpful, as distinguishing between behaviours can vary from person to person, whilst those certified in safeguarding training have also been taught the correct response to detect signs of abuse. Private dialogue with your organization's appointed safeguarding official is encouraged if a concern is raised about an individual to another staff member or the individual who may be suffering has approached a staff member other than the safeguarding lead.2) RespondRespond appropriately when you have a concern about abuse or neglect. Someone who has experienced or is experiencing some kind of abuse will likely be very vulnerable, so your behavior in dealing with this is crucial. You should remain calm and ask open questions, encouraging them to give just enough information to validate the claim. Whilst you should not make any promises about what will follow, you should take any allegation seriously and assure them that reporting their concerns was the right thing to do. Your safeguarding policy will detail the steps you should take to respond safely and effectively to any potential safeguarding issue.3) ReportYour organization should have a designated person responsible for dealing with safeguarding issues, whilst a deputy should also be appointed in the event that the designated safeguarding official is out of the office or the allegation is made against them. You should be able to find out who this person is in your safeguarding policy. Once you have responded to a safeguarding concern with the vulnerable person, you should report it immediately to your designated safeguarding lead, who will then take responsibility for acting upon the issue. You may check that the issue is being acted on appropriately, however, for the confidentiality of the person concerned, it may be unnecessary for the safeguarding lead to share further details with you.4) RecordEnsure you record everything you have seen or heard in relation to the issue. Complete memorization of every detail of the conversation is not expected, however, you should record exactly what the individual has alleged, using the individual's keywords and phrases. Record, as well, your own observations and interpretations, clearly distinguishing between your accounts and those of the individual raising the allegation, before passing it on to the safeguarding lead, who should keep it only accessible to responsible for safeguarding issues.5) ReferRefer your concerns to the correct authority. It's normally your designated safeguarding lead that will report this, so it's best to make sure you pass on everything you have. They should then decide on the appropriate action to take, perhaps consulting with the appropriate people, either inside the organization or outside, in order to arrive at a safe conclusion for the individual.Put someone's safety firstIf you spot anything that may be a safeguarding concern, or somebody else makes you aware of one, you must act on it immediately, in order to protect those who may be vulnerable. Ensuring you are aware of your organization's safeguarding official is a good way of making the process swifter in the event of a safeguarding issue arising in the future. https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073558115 2022-03-02 13:37:54 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073558115 https://www.flexebee.co.uk/blog/what-is-safeguarding-training-adults-children-the-5-r-of-safeguarding https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073559067 2022-03-02 13:38:16 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073559067 links and supporting academic literatures https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073559571 NHS England » About NHS England Safeguarding]]> 2022-03-02 13:38:30 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073559571 https://www.ideagen.com/thought-leadership/blog/what-are-the-5-rs-of-safeguarding https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073563023 2022-03-02 13:40:01 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073563023 https://www.ideagen.com/thought-leadership/blog/what-are-the-5-rs-of-safeguarding https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073564670 2022-03-02 13:40:50 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073564670 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073564755 Refer- it is the responsibility of the organisationally managers to refer safeguarding issues, however, if risks are more urgent and it is expected that someone is under instant threat, the relevant local authorities should be contacted or police services ]]> 2022-03-02 13:40:52 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073564755 Question 3 sarabelabdi https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073575195 Recognise: the ability to see what the signs and symptoms of abuse and neglect can be in order to be able to spot it in a potential victim.
Respond: not ignoring a safeguarding issue and taking action accordingly to the victim's needs.
Report: escalate it to the person in your team in immediate charge of safeguarding issues in a private and respectful manner.
Record: gather information including testimonials, paraphrases, and time and date stamps of the events; to maintain a faithful record.
Refer: making the decision to escalate it to the local authorities to decide if further action is needed. This should only be done by the Safeguarding Deputy.]]> 2022-03-02 13:45:42 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073575195 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073575610 Report- concern needs to be reported without delay, confidentiality needs to always be obtained unless service user is in danger, only share information with those who are a part of the safeguarding process confidentiality is broken the service user needs to be made aware and the relevant teams informed.]]> 2022-03-02 13:45:55 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073575610 Using the do’s and don’t’s factsheet below, discuss the actions to take in the following case studies:Mrs Smith is 64 and lives alone. She has hearing loss and mobility difficulties. She told her home care worker that over the past few months her neighbour had been asking her to lend him money, and recently he had started to ask for money on a more frequent basis and he was not always paying the money back. zoejayne37 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073579812 2022-03-02 13:47:55 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073579812 sarabelabdi https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073582036 2022-03-02 13:48:57 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073582036 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073584644 Record- it is essential that all incidents and near-miss on the report you need include a date, time, who it involves, is there a chance it will happen again, can it be prevented, it is important that all records are easily assessable and readable to those who need to see them, it is just as important they are kept in a safe place.]]> 2022-03-02 13:50:09 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073584644 Do's and dont's sarabelabdi https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073588726 2022-03-02 13:51:58 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073588726 zoejayne37 https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073591917 2022-03-02 13:53:12 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073591917 If you suspect financial abuse, consider placing cheque books, bank cards etc. into a plastic bag in case they are required as evidence https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073610478 2022-03-02 14:02:19 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073610478 Do record what was said using ONLY the person’s own words https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073613169 2022-03-02 14:03:36 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073613169 Don’t discuss the incident with anyone else except your line manager/superviso https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073618635 2022-03-02 14:06:12 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073618635 Don’t, in any circumstances, discuss the issue with the person alleged to have cause harm https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073623262 2022-03-02 14:07:57 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073623262 Do provide information to the person about the steps that will be taken and reassure them that the issue will be taken seriously https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073626219 2022-03-02 14:09:08 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073626219 Actions to take on Mrs Smith https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073629722 Using the do's and don't guidelines, we record all the woman has said and promptly escalate the issue to the supervisor or hospital or care management]]> 2022-03-02 14:10:37 UTC https://padlet.com/zoejayne37/sbu3yhaxbl6wbcwu/wish/2073629722