Using terms patients understand

Make sure a medical interpreter is present if the patient speaks another language, asking a family member to translate may not be enough

Respecting patients’ cultural and religious beliefs that conflict with treatment plans

Recruiting health professionals from underserved, diverse, and LGBTQ+ communities

Analyzing the ethnic composition demographics of patients currently served

Identifying patients in underserved populations and communities

Forming a committee of diverse nursing staff members to promote and coordinate cultural awareness measures, such as signage and forms in different languages and community outreach (Staff, 2024)

Improve trust and communication

Reduces readmission

Promotes patient stisfaction and compliance

Enhances quality metrics and patient safety