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      <title>Ethics in Reference by Macarena Gonzalez</title>
      <link>https://padlet.com/macarena_150/s6002amvoaef</link>
      <description>Chapter 18</description>
      <language>en-us</language>
      <pubDate>2017-11-28 16:26:01 UTC</pubDate>
      <lastBuildDate>2017-11-28 17:58:49 UTC</lastBuildDate>
      <webMaster>hello@padlet.com</webMaster>
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         <title>The Librarian&#39;s Code of Ethics</title>
         <author>macarena_150</author>
         <link>https://padlet.com/macarena_150/s6002amvoaef/wish/211009194</link>
         <description><![CDATA[<div>It was adopted in 1939, but has been revised several times in 1981, 1995 and 2008.<br><br><em>The code says we:</em><br>1 - Provide the highest level of service to all library users.<br>2 - Uphold the principles of intellectual freedom.<br>3 - Protect each library user's right to privacy and confidentiality<br>4 - Respect intellectual property rights.<br>5 - Treat colleagues with respect, fairness, and good faith.<br>6 - Do not seek private interests at the expense of others.<br>7 - Distinguish between personal interests and professional duties.<br>8 - Strive for excellence in the profession.&nbsp;</div>]]></description>
         <enclosure url="" />
         <pubDate>2017-11-28 16:43:28 UTC</pubDate>
         <guid>https://padlet.com/macarena_150/s6002amvoaef/wish/211009194</guid>
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         <title>Service Ethics</title>
         <author>macarena_150</author>
         <link>https://padlet.com/macarena_150/s6002amvoaef/wish/211017383</link>
         <description><![CDATA[<div>(Doing a Good Job)<br>1 - <strong><em>Knowledge Base</em></strong><mark><br></mark>The reference librarian should not try to provide information he/she is not competent to provide. Keeping current is an ethical obligation to provide the highest level of service. <br>Reading journals and blogs, attending conferences, webinars, and workshops are some ways of keeping current.<br><br>2 - <strong><em>Collaboration</em></strong><br>Reference librarians should collaborate with colleagues, users, and individuals and entities outside the library to increase their effectiveness.<br><br>3 - <strong><em>Equitable Access</em></strong><br>The time spent with users should be proportional to their needs and the benefits they receive from the interaction. It does not mean each user receives the same amount of time with the librarian.<br><br>4 - <strong><em>Outreach</em></strong><br>Effective outreach helps users to realize the nature of the services and resources available to them. Outreach methods may include: lectures, programs, classroom visits, social media, posters, mailings, and press conferences.<br><br>5 - <strong><em>Evaluation and Assessment</em></strong><br>Librarians need to assess the effectiveness and necessity of library instruction and reference services.<br>Reference service done by librarians also need to be assessed through the use of mystery shoppers of videotaping. Librarians should be involved in the formation of assessment rubrics to better prepare for their assessments.&nbsp;</div>]]></description>
         <enclosure url="" />
         <pubDate>2017-11-28 16:53:38 UTC</pubDate>
         <guid>https://padlet.com/macarena_150/s6002amvoaef/wish/211017383</guid>
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      <item>
         <title>Equitable Access to Information</title>
         <author>macarena_150</author>
         <link>https://padlet.com/macarena_150/s6002amvoaef/wish/211027854</link>
         <description><![CDATA[<div>Equal access to library services and resources means that everyone has the right to unlimited access to library resources, regardless of who they are, their status, where they live or their income.<br>Barriers to equity of access do exist and they may be personal, institutional, or societal.<br>Librarians cannot service all users equally, but they must try to do so fairly. Awareness of special needs of people with disabilities and users from other cultures is a must.<br>Technology has decreased some kinds of inequity, but has created new forms of it. Not all users have Internet access or computers at home, or they may not know how to use them. <br>Charging fees should be avoided because not all people can afford to pay them which creates a form of inequality.<br>The Library Bill of Rights provides several guidelines for services regarding equitable access and intellectual freedom.</div>]]></description>
         <enclosure url="" />
         <pubDate>2017-11-28 17:09:23 UTC</pubDate>
         <guid>https://padlet.com/macarena_150/s6002amvoaef/wish/211027854</guid>
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         <title>Confidentiality</title>
         <author>macarena_150</author>
         <link>https://padlet.com/macarena_150/s6002amvoaef/wish/211035174</link>
         <description><![CDATA[<div>The right to privacy is highly valued in an age of social media and information security breaches.<br>Electronic records, records of online searches, and personal data should be protected.<br>The federal government's attempts to obtain personal records of users has been seen as unethical by several professionals. And there has been controversy about the USA PATRIOT Act due to its conflict between the country's duty to protect its citizens from threats and its duty to protect civil liberties.</div>]]></description>
         <enclosure url="" />
         <pubDate>2017-11-28 17:20:58 UTC</pubDate>
         <guid>https://padlet.com/macarena_150/s6002amvoaef/wish/211035174</guid>
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         <title>Copyright and Intellectual Property Rights</title>
         <author>macarena_150</author>
         <link>https://padlet.com/macarena_150/s6002amvoaef/wish/211040322</link>
         <description><![CDATA[<div>Copyright issues are one of the largest ethical challenges to librarianship today.<br>Librarians are the intermediaries between creators and copyright holders, and users.<br>1 - <strong><em>Copyright Exceptions and Limitations</em></strong><br>&nbsp; &nbsp;a)Public Domain<br>&nbsp; &nbsp;b)First Sale Doctrine<br>&nbsp; &nbsp;c)Fair Use<br>&nbsp; &nbsp;d)Section 108 Exceptions<br>&nbsp; &nbsp;e)Orphan Works<br>&nbsp; &nbsp;f)Open Access<br>&nbsp; &nbsp;g)Creative Commons<br><br>2 - <strong><em>Library Instruction and Intellectual Property</em></strong><br>Librarians should inform and provide guidance to students about copyright violations and how to avoid liability.<br>Reference librarians should avoid helping the dishonest. If a librarian is aware of a case of plagiarism being done, it is his/her responsibility to educate the user about the infraction, to suggest alternatives, and to inform the user about the potential consequences of plagiarizing.<br><br>3 - <strong><em>Digital Rights Management</em></strong><br>DRM technology may track and limit the uses of digital material to try to protect intellectual property.</div>]]></description>
         <enclosure url="" />
         <pubDate>2017-11-28 17:28:45 UTC</pubDate>
         <guid>https://padlet.com/macarena_150/s6002amvoaef/wish/211040322</guid>
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      <item>
         <title>Intellectual Freedom and Human Rights</title>
         <author>macarena_150</author>
         <link>https://padlet.com/macarena_150/s6002amvoaef/wish/211047524</link>
         <description><![CDATA[<div>1 - <strong><em>Censorship</em></strong><br>Censoring materials can affect policy, selection and access of materials, and the diversity of materials, staff, and users. <br><br>2 - <strong><em>Neutrality</em></strong><br>It is always hard to present all points of view on every topic, but presenting a wide range of opinions has been considered acceptable in many libraries.&nbsp;</div>]]></description>
         <enclosure url="" />
         <pubDate>2017-11-28 17:40:20 UTC</pubDate>
         <guid>https://padlet.com/macarena_150/s6002amvoaef/wish/211047524</guid>
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