Team Feed Back by Tracey Borup https://padlet.com/traceyborup/rxoft3a0v78ma0em Cristin and Mark Smith have received a lot of positive feedback on all the amazing support we are providing for our schools. We would like to collect these accolades. Please answer the following the questions: en-us 2020-04-22 15:42:40 UTC 2020-04-29 18:53:35 UTC hello@padlet.com I am constantly checking in via phone, email, and Teams with my schools. https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534268735 2020-04-27 17:42:31 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534268735 Digital Learning Days daniel_hoeh https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534269856 Update support material and webpages. Individual, small group and large group/school wide training sessions. ]]> 2020-04-27 17:42:57 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534269856 The challenges have come from trying to help those teachers that have been low tech users. They often don't have the basic skills to try and virtually help them. https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534269911 2020-04-27 17:42:58 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534269911 Tweeting out, emailing and chatting with those who I believe would benefit. https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534271386 2020-04-27 17:43:31 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534271386 The teachers who took the time to make sure that their students knew how to log in to the various platforms were far more successful than the teachers who did not. Students not knowing how to log in was a huge challenge. https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534276568 2020-04-27 17:44:50 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534276568 daniel_hoeh https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534277053 Host online session, support and promote through various online resources and continuous webpage updates.]]> 2020-04-27 17:45:00 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534277053 Empowering teachers https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534277398 I feel that I have had an excellent opportunity to provide virtual professional development through Teams and email on giving teachers the tools to deliver digital resources for students. They have learned more about using digital tools through this experience than they might have if it had not happened (a small silver lining)!]]> 2020-04-27 17:45:09 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534277398 There is a lot going on behind the scenes... I sometimes feel that we offer more then enough resources. I would rather be a master of a few than just barely knowing a lot. https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534277512 2020-04-27 17:45:11 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534277512 https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534279419 The InTech team has responded to product challenges and quickly updated resources, which I have supported in Quality Assurance. In addition, I have managed and actively supported the On Demand and live webinar PL program as well as supporting a potentially adapted Summer PL program and adapting our Teacher Highlights to showcase digital learning days.  Finally, I have collaborated with others to update the InTech News editions to reflect the Digital Learning Days content and happenings.  ]]> 2020-04-27 17:45:53 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534279419 daniel_hoeh https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534280556 Time management has been a hinderance along with accessible work locations.]]> 2020-04-27 17:46:18 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534280556 In the beginning it felt frantic because there was so much uncertainty. Having a clear plan and expectations for learning if this were to happen again would be helpful. https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534281311 2020-04-27 17:46:34 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534281311 daniel_hoeh https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534282599 Developing a routine has been difficult but I feel I have found a rhythm. ]]> 2020-04-27 17:46:56 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534282599 No more challenges than most of us and not nearly as much as some. We all are concerned... we all feel stretched thin. Sometimes I just need time to reflect. Work/life balance can be challenging. https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534283370 2020-04-27 17:47:15 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534283370 https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534283787 Supporting virtual hours on numerous days, created 2 webinars, moderating a Live webinar. Many teachers are using OneNote class notebook and teams. They all were part of MIE courses. Tweeting and sharing our webinars and materials.]]> 2020-04-27 17:47:24 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534283787 Creating webinars, Sharing via Twitter, Creating support documents, Meeting with project teams as needed, Attending all department meetings https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534287754 2020-04-27 17:48:57 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534287754 https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534289328 In unprecedented scenarios like this, it takes an entire team coming together to support those on the front lines and help them to solve their challenges and meet their goals.  Our team has successfully accomplished this most importantly by making ourselves available to support teachers, students and families with a positive, encouraging attitude.  I have also actively communicated with teachers, leaders, students, and families daily to assist however requested-lots of virtual consults. ]]> 2020-04-27 17:49:31 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534289328 Video chats https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534290603 I find myself having frequent video chats with teachers and showing them various things using the Share desktop feature! I have also conducted several live virtual trainings for my schools via Teams]]> 2020-04-27 17:49:58 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534290603 https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534291449 Seeing teachers using OneNote class notebook, Teams, having Teams virtual meetings, just so many things we have worked on with teachers. ]]> 2020-04-27 17:50:18 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534291449 Time and reading of emails https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534291734 Time management is difficult on some days, but I find the greatest problem with being able to work smarter. Although I have given possible answers through my previous emails to teachers, they are often not reading them. This makes it to where I have to restate the same thing in a different way constantly.]]> 2020-04-27 17:50:24 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534291734 https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534297481 When OneNote is slow or "acting up" it makes the teachers frustrated and I can't support them, except to empathize and ask them to restart and try again.]]> 2020-04-27 17:52:26 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534297481 Responding to emails/messages/calls in a timely manner, Sharing support resources via Twitter, Schoolwide Teams, etc, Providing tech support hours as requested by my schools https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534298034 2020-04-27 17:52:38 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534298034 Answering everyone effectively! https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534300968 I have been able to help most people in some way, but it is difficult to give teachers the solution they envision for themselves with the tools that we have. User-friendliness!]]> 2020-04-27 17:53:44 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534300968 https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534301368 None at this time. Thank you.]]> 2020-04-27 17:53:55 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534301368 Unclear information about what is "county-approved" and what isn't and how to address teacher requests for non-approved tools https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534304791 2020-04-27 17:55:10 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534304791 https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534306123 The biggest challenge has been requests to teachers and students to be patient with Office 365 products because Microsoft is facing the same capacity issues as other tech companies, and they are trying to solve them. In addition, it has been challenging to work with families that are lacking in basic tech knowledge, such as how multiple users share a device. That has been eye-opening and surprising. ]]> 2020-04-27 17:55:41 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534306123 In the beginning...Inconsistent team messages i.e. "The TTIS at this school my friend works at said it was totally fine to use this tool....why are you saying it would be better to use something different?" https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534307347 2020-04-27 17:56:08 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534307347 Teacher frustrations because they lack some of the technical knowledge of what's happening in the background https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534312571 2020-04-27 17:58:06 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534312571 https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534313717 Compared to others-both on our team and in the world-I have had few challenges and complaints.  A situation like this is challenging for everyone.  My biggest concern is providing adequate support and guidance to everyone who has contacted me and being concerned for the well-being of my teammates. ]]> 2020-04-27 17:58:30 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534313717 Balancing the work load expectation with the demands of homeschooling/childcare/personal life needs, etc. https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534313931 2020-04-27 17:58:35 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534313931 Teachers aren't familiar with Terms of Service and best practices for all the digital tools that are using https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534320422 2020-04-27 18:01:02 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/534320422 Creating OnDemand Webinar, Live Webinars, Project Team Work, Assisting Other Teammates, Virtual Room Hours, Attending all Team meetings, and Keeping up with communication in TEAMS. https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/540084174 2020-04-29 18:44:05 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/540084174 Working with Administration/Teacher with using Virtual meetings, and all the other software supported by Cobb County! https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/540090107 2020-04-29 18:46:38 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/540090107 Having patience to have so many requests at one time and the time to meet the needs of those making requests. (10 hour days) Challenge of Microsoft products working in a timely manner. https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/540093741 2020-04-29 18:48:12 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/540093741 The ability to balance the requests from schools, projects teams, and team, as well as teaching children, issues about the virus on my mind and running the normal household. Nothing different to support than what my mileage team is already doing for me. https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/540099581 2020-04-29 18:50:40 UTC https://padlet.com/traceyborup/rxoft3a0v78ma0em/wish/540099581