Tutorial 2_ISD_011216 by afizan

Tutorial 2_ISD_011216 by afizan https://padlet.com/afizan_azman/tutorial2_ISD Answer All Questions: Write your ID and Name en-us 2016-12-01 01:20:52 UTC 2024-04-05 21:35:52 UTC hello@padlet.com Answer All These Questions: afizan_azman https://padlet.com/afizan_azman/tutorial2_ISD/wish/140997988 1) Distinguish components for IS and CBIS
2) What is Supply Chain Management?
3) What is Value Chain?
4) What is Customer Relationship Management?
5) Explain entities/parties involved in SCM.]]> 2016-12-01 01:33:59 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/140997988 1132702872 Ifqin Alisa https://padlet.com/afizan_azman/tutorial2_ISD/wish/141006154 1. IS: Input, Processing, Output, Feedback
CBIS: hardware, software, database, telecommunication, people, procedure

2. SCM: process of IS from Supplier to manufacturer to wholesaler to retailer to customer

3. Series of activities that include upstream and downstream

4. To fulfill what customer request including marketing and advertising, sales, customer service after the service and programs to retain loyal customers

5.
Retailer: entity that sells goods or commodities in small quantities directly to consumers

Supplier: party that supplies goods/ services

Customer: a person / organization that buys goods/ services from a store

Manufacturer: a person/company who responsible to manufacture goods for sale

Wholesaler: sale of goods to retailers /anyone other than consumers]]> 2016-12-01 03:27:04 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141006154 1141123511 Gan Pei Then https://padlet.com/afizan_azman/tutorial2_ISD/wish/141009827 1.
IS: Collect (input), Manipulate (process), Store, Disseminate (output) data and information, Provide a corrective reaction (feedback mechanism) to meet an objective.

CBIS: Single set of hardware, software, databases, telecommunications, people, and procedures.

2.
Supply chain management (SCM) is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. Supply chain management involves coordinating and integrating these flows both within and among companies.

3.
Series (chain) of activities that includes inbound logistics, warehouse and storage, production and manufacturing, finished product storage, outbound logistics, marketing and sales, and customer service.

4.
Help companies manage all aspects of customer encounters, including marketing and advertising, sales, customer service after the sale, and programs to retain loyal customers. Can get customer feedback to help design new products and services.

5.
Supplier - supply raw materials to manufacturers.
Manufacturer - produce products and store these products in warehouses.
Warehouses - wholesaler that store the products and distribute to stores.
Retailer - an entity that sells the product to the customers.
Customerr - end-users who buy the products.

]]> 2016-12-01 04:24:59 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141009827 1141123470 Goh Jiang Rui https://padlet.com/afizan_azman/tutorial2_ISD/wish/141010246 1) Information system (IS) a set of interrelated components that collect, manipulate, and disseminate data and information and provide feedback to meet an objective.

Computer-Based Information Systems (CBIS) is a single set of hardware, software, databases, telecommunications, people, and procedures.

2) Supply chain management (SCM) is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer.

3) Value chain is the series chain of activities that includes upstream and downstream activities. Upstream activities include inbound logistics, warehouse and storage, production and manufacturing. While, downstream activities include finished product storage, outbound logistics, marketing and sales, and customer service.

4) Customer relationship management (CRM) help companies manage all aspects of customer encounters, including marketing and advertising, sales, customer service after the sale, and programs to retain loyal customers.

5)

Suppliers supply raw materials to manufacturers.
Manufacturers produce products and store these products in warehouses.
Warehouses store the products and distribute to stores.
Stores, retailers or shops sell the products distributed from the warehouses to customers.
Customers, which are end-users who buy the products.

]]> 2016-12-01 04:33:14 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141010246 1151303480 Foo Wee Ning https://padlet.com/afizan_azman/tutorial2_ISD/wish/141010264 1) Distinguish components for IS and CBIS
The components for information systems are inputs, processes, outputs and feedback while the components for computer-based information systems are hardware, software, databases, telecommunications, people, and procedures.

2) What is Supply Chain Management?
Supply Chain Management (SCM) is the oversight of materials, information and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. SCM involves coordinating and integrating these flows from both within and among companies.

3) What is Value Chain?
Value chain is a series (chain) of activities that includes upstream and downstream activities. Upstream activities include inbound logistics, warehouse and storage, production and manufacturing. Downstream activities include finished product storage, outbound logistics, marketing and sales, and customer service.

4) What is Customer Relationship Management?
Customer Relationship Management (CRM) programs help companies manage all aspects of customer encounters, including marketing and advertising, sales, customer service after the sale, and programs to retain loyal customers. CRM allows companies to get customer feedback to help design new products and services and helps to fulfill customer request.

5) Explain entities/parties involved in SCM.
The entities are:
Suppliers supply raw materials to manufacturers.
Manufacturers produce products and store these products in warehouses.
Warehouses store the products and distribute to stores.
Stores, retailers or shops sell the products distributed from the warehouses to customers.
Customers, which are end-users who buy the products. ]]> 2016-12-01 04:33:31 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141010264 1131123039 Yoo Jia Le https://padlet.com/afizan_azman/tutorial2_ISD/wish/141011777 1)Distinguish components for IS and CBIS
Ans:

IS is a set of interrelated components that collect, manipulate, store and disseminate data and information and provide feedback to meet an objective.
The components for CBIS are single set of hardware, software, databases, telecommunications, people, and procedures that are configured to collect, manipulate, store, and process data into information.

2) What is Supply Chain Management?
Ans:
Supply Chain Management is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to warehouse to retailer to customer.

3) What is Value Chain?
Ans:
Value chain is a series of activities involved upstream and downstream.

4) What is Customer Relationship Management?
Ans:
Customer Relationship Management(CRM) is help companies manage all aspects of customer encounters, including marketing and advertising, sales, customer service after the sale, and programs to retain loyal customers. In other word, CRM is fulfill customer request.

5) Explain entities/parties involved in SCM.
Ans:
-Supplier: Supply raw material to manufacturer.
-Manufacturer: Produce the product based on the raw material supplied by supplier.
-Warehouse: The end product will store at warehouse and distribute to retailer.
-Retailer: Retailer sell the product to customer.
-Customer: Customer buy the product from retailer.

]]> 2016-12-01 04:55:50 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141011777 1112700502 https://padlet.com/afizan_azman/tutorial2_ISD/wish/141011883 Sumitha Venu

1.An information system is an integrated set of people, processes and mechanisms for collecting, storing, and processing data to deliver information toward a particular goal. It is common to assume that an information system is computerized, but by definition it is possible to have an information system in which the data is collected, stored and processed using physical artifacts and manual procedures. Similarly, the information is delivered using physical artifacts and manual procedures.Therefore, a computer-based information system is an information system in which the data is mostly collected, stored, and processed in digital format using computerized processes. Similarly, the information is delivered in digital format via computerized mechanisms.

2)Supply chain management (SCM) is the oversight of materials, info
rmation, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. Supply chain management involves coordinating and integrating these flows both within and among companies.

3)Value chain is a series (chain) of activities that includes upstream and downstream activities. Upstream activities include inbound logistics, warehouse and storage, production and manufacturing. Downstream activities include finished product storage, outbound logistics, marketing and sales, and customer service.

4)Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers which tries to analyze data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth

5)Retailer: entity that sells goods or commodities in small quantities directly to consumers.
Supplier: The party that supplies goods and services
Customer: a person or organization that buys goods and services from a store.
Manufacturer: a person or company who responsible to manufacture goods for sale
Wholesaler: sale of goods to retailers ]]> 2016-12-01 04:57:48 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141011883 1151303250 Amirul Ashraf https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012024 1) Distinguish components for IS and CBIS
The Information system is a set of the interrelated components that collect, manipulate, store and manipulate data and information, also to provide feedback in order to achieve a goal or an objective whereas CBIS is a set of hardware, software, databases, telecommunications, people and procedure that are utilized to collect, manipulate, store and process data into information. The components of IS are input, processing, storage, output and feedback whereas the components of CBIS are hardware, software, databases, telecommunications, people and procedures.

2) What is Supply Chain Management?
Supply Chain Management (SCM) is the oversight of materials, information and finances that determine Supplier, Manufacturer, Warehouse, Retailer and Customer - SMWRC. These involve supplying raw materials, manufacturing products, storing products in warehouse, selling products by retailer and the buying of goods by the customers.

3) What is Value Chain?
Value Chain is the activities that involve in upstream and downstream activities. The upstream activities involve processing raw materials to produced product whereas downstream activities involve delivering finished products to customer. Some of the upstream activities are raw material processing, inbound logistics, warehouse and storage and production and manufacturing whereas downstream activities are finished products storage, outbound logistics, marketing and customer service.

4) What is Customer Relationship Management?
Customer Relationship Management that involves every aspect of custom is the ability or the process to fulfill the customers request. The CRM activities involve marketing and sales, customer service until to retain the customers.

5) Explain entities/parties involved in SCM.
Entities that involve in SCM are Supplier, Manufacturer, Warehousing/ inventory storage, Retailer and Customer. The supplier is the people that provide the raw materials to the manufacturers at their factory. The Manufacturer is the people/organization that process the raw materials into goods and package them in a design that suits the business/organization and send them to the warehouse. The Warehouse is the wholesaler that store the products in a location of their store in order to deliver them to the hypermarkets or mini marts and retailers. The Retailer is the merchant that sells goods in small quantities directly to customer through various ways with the aim to create a profit form the customer. The Customers are the people who buy the goods from the retailer in a small quantity in order to satisfy their needs and life requirements. ]]> 2016-12-01 05:00:47 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012024 1131120282 Jackson Lew Han Boon https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012063 1.Information System(IS) :Input,Process,Output,Feedback
Computer-Based Information Systems (CBIS):Hardware,Software,Database,Telecommunications,People, and Procedures.
2. Supply Chain Management(SCM) is supplier supply the materials to the manufacturer and produce to warehouse,distributes to stores and retailer and sell to customers.
3. Value Chain Management is a series of activities that include inbound logistics,warehouse and storage,production and manufacturing,finished product storage, outbound logistics,marketing and sales,and customer service.
4.Customer relationship management(CRM)is to manage all aspects of customer encounters,including marketing and advertising, sales,customer service after the sale,and programs to retain loyal customers.
5.Supplier- Supply the raw material to the manufacturer
Manufacturer- Produce the product that supply by supplier
Warehouse- The end products will store in the warehouse and distribute to the retailer.
Retailer- Sell the products that distribute from the warehouse to the customers.
Customers- Which are the end-user To purchase the products that sell from the retailer.

]]> 2016-12-01 05:01:57 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012063 1131119318 Tan Jinq Yee https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012102 1. Components for IS are input, process, output,feedback.
Components for CBIS is hardware, software, database, telecommunication, people, and procedures.

2. Supply Chain Management is supplier supply the materials to the manufacturer and produce to warehouse, distributes to stores and retailer and sell to customer.

3. Value Chain Management is a series of activities upstream and downstream. Upstream activities include inbound logistics, warehouse and storage, production and manufacturing. Downstream activities include finished product storage, outbound logistics, marketing and sales, and customer service.

4. Customer Relationship Management is all related aspect to customer and to fulfill customer request.

5. Supplier - supply the materials to the manufacturer.
Manufacturer - produce the product based on raw material supplied by supplier.
Warehouse - The end of the product will store into the warehouse and distributes to retailer.
Retailer - Sell the product to customers.
Customer - Customer buy the product from retailer.]]> 2016-12-01 05:02:32 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012102 1131120746 Bong Mei Cheen https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012153 1.information system have 4 component include input (raw data),processing (task or action),output (result) and feedback (respond)
Computer-Based information systems have 6 component of hardware,software ,database ,telecommunications,people and procedures.
2.Supply chain management is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer.
3.A value chain is a set of activities that a firm operating in a specific industry performs in order to deliver a valuable product or service for the market.Upstream related with raw material, inbound logistics and warehouse and storage. Downstream related with customer service ,marketing & sales ,outbound logistics and finish product storage.
4.Customer service,everything related customer.help companies manage all aspects of customer encounters,including marketing and advertising,sales and programs to retain loyal customer.
5.Supplier , supply the materials to the manufacturer.Manufacturer , produce the product based on raw material supplied by supplier.
Warehouse , end of the product will store into the warehouse and distributes to retailer.Retailer,Sell the product to customers.Customer, Customer buy the product from retailer.]]> 2016-12-01 05:03:33 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012153 1142702267 Cheong jia sheng https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012195 1)For IS , the component involve include input,process,produce output and provide feedback to meet the objective.
For CBIS, there are 6 component involve which is hardware,software,database,procedure,people and telecomunication.

2)Supply chain management is the whole process of supplier supply the product to the customer which mean start from supplier supply the material to manufacturer then the manufacturer produce the product and store at their warehouse.After that, the warehouse distribe their product to all the retailer then the retailer now can sell their product to customer.

3)Value chain is a series of activities that can be further divide into upstream and downstream management. For upstream management the activities included raw material, inbound logistic warehouse and storage and production. For downstream management, the activities included finished product storage, outbound logistic, marketing and sales and lastly customer service.
4)Customer relationship management is a program created to help fulfill customer request by helping companies manage all aspects of customer encounters. It also help to get the feedback from customer which can be an advice for company when developing a new product or services.

5) Supply – supply raw materials to manufacturer

Manufacturer – produce the product and store at warehouse

Warehouse – distribe the product to the retailer.

Retailer – sell the product to consumer.

Consumer – buyer or end user.

]]> 2016-12-01 05:04:51 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012195 1151303983 Nur Arina Nadirah https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012208 1) IS: input, process, output, feedback
CBIS: hardware, software, telecomunication, databases, people and procedures.

2) Supply Chain Management (SCM) is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. SCM involves coordinating and integrating these flows both within and among companies.

3) value chain is a series (chain) activities that include upstream and downstream management.

4) Customer relationship management (CRM) help companies manage all aspects of customer encounters, including marketing and advertising sales, customer service after the sale and programs to retain loyal customers.

5) supplier: supply raw material to manufacturer
manufacturer: produce product on the raw material
warehouse: store products and distribute to stores
retailer: sell the product
customer: end users who buy the products]]> 2016-12-01 05:05:07 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012208 1132701862 WAN NURAISYA https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012282 1) Information system (IS) a set of interrelated components that collect, manipulate, and disseminate data and information and provide feedback to meet an objective. The components for CBIS are single set of hardware, software, databases, telecommunications, people, and procedures that are configured to collect, manipulate, store, and process data into information.

2) Step or process to produce a product from supplier -> manufacturer -> wholesale -> retailer -> consumer

3) Series of activities involving upstream and downstream processes.

4) All related aspect of consumer, to fulfill customer's request.

5) Supplier - supply raw materials to manufacturer.
Manufacturer - produce the raw materials into product.
Wholesaler - Stores and distributes the products.
Retailer - sell the products.
Consumer - buyer/ end user. ]]> 2016-12-01 05:06:27 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012282 1141124798 (Suriya Chandrika Sivaneson) https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012297 1) Distinguish components for IS and CBIS
-Information system(IS) is a set of interrelated components that collect,manipulate and disseminate data and information and provide feedback to meet an objective, while CBIS is a single set of hardware,software,databases,telecommunications,people and procedures that are configured to collect,manipulate,store,and process data into information.
2) What is Supply Chain Management?
-Supply chain management is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. Supply chain management involves coordinating and integrating these flows both within and among companies.
3) What is Value Chain?
-Value Chain is a series of activities that involving upstream management (raw materials,inbound logistics,warehouse and storage and plantation) and downstream management (finished product storage,outbound logistics,marketing and sales, and customer service).
4) What is Customer Relationship Management?
Customer Relationship Management helps companies manage all aspects of customers encounters or fulfill a customer's request to retain loyal customer and get customer's feedback to help design new products and services.
5) Explain entities/parties involved in SCM.
-Supplier-supply raw materials to manufacturer.
-Manufacturer-produces raw materials into products.
-Warehouse/wholesaler-Distribute and store those products.
-Retailer- sell the products.
-Customer- Consume the products( buyer) or known as end user.]]> 2016-12-01 05:06:52 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012297 1131120065 TEE PEI XIN https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012468 1) Distinguish components for IS and CBIS
Components for Information System (IS) is IPOF; Input, Process, Output & Feedback.
Components for Computer-Based Information System (CBIS) have 6 components there are Hardware, Software, Database, Telecommunications, People and Procedure.

2) What is Supply Chain Management?
Supply Chain Management is SMWRC; Supplier, Manufacturer, Warehouse, Retailer & Customer.

3) What is Value Chain?
Value Chain is includes upstream and downstream.

4) What is Customer Relationship Management?
Customer Relationship Management is CRM. That help companies manage all aspects of customer and get customer feedback to help design new product and services

5) Explain entities/parties involved in SCM
Supplier- Supply the raw material to the manufacturer.
Manufacturer- Produce the product from the raw materials.
Warehouse- Stores and distributes the products.
Retailer- Sell the product.
Customer- Buyer or End User.]]> 2016-12-01 05:09:55 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012468 1132702534 https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012626 2016-12-01 05:12:42 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012626 1132702534 AZNIDAH NURHALILI https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012629 1)IS: input,processing,output and feedback
CBIS: hardware,software,databases,telecommunication,people and processes
2)the movement of materials,information and finances from supplier to manufacturer,warehouse,retailer and customers
3)series of activities that involves upstream and downstream
4)customer relationship management is to fulfill what customer request
5)supplier is the one that supplies good or services
manufacturer is a company that makes good for sales
warehouse is a large building that stores product
retailer the one that sell product in small quantities to customers
customers a person or organization that buys good or services from store or business

]]> 2016-12-01 05:12:45 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012629 1111112170 Thangamah A/P M.Letchumanan https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012646 1) Distinguish components for IS and CBIS
The components for information systems are inputs, processes, outputs and feedback while the components for computer-based information systems are hardware, software, databases, telecommunications, people, and procedures.

2) What is Supply Chain Management?
Supply Chain Management (SCM) is the oversight of materials, information and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. SCM involves coordinating and integrating these flows from both within and among companies.
(Supplier - Manufacturer - Wholesaler - Retailer - Customer)

3) What is Value Chain?
Value chain is a series (chain) of activities that includes upstream and downstream activities. Upstream activities include inbound logistics, warehouse and storage, production and manufacturing. Downstream activities include finished product storage, outbound logistics, marketing and sales, and customer service.

4) What is Customer Relationship Management?
Customer Relationship Management (CRM) programs help companies manage all aspects of customer encounters, including marketing and advertising, sales, customer service after the sale, and programs to retain loyal customers. CRM allows companies to get customer feedback to help design new products and services and helps to fulfill customer request.

5) Explain entities/parties involved in SCM.
Suppliers supply raw materials to manufacturers.
Manufacturers produce products and store these products in warehouses.
Warehouses store the products and distribute to stores.
Stores, retailers or shops sell the products distributed from the warehouses to customers.
Customers, which are end-users who buy the products.]]> 2016-12-01 05:12:58 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012646 1141126351 https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012871 1. Information system (IS): A set of interrelated components that

· collect,

· manipulate

· disseminate data

· information

· provide feedback to meet an objective

Computer-Based Information Systems : Single set of

· hardware

· software

· databases

· telecommunications

· people

· procedures

2. Supply chain management (SCM) can be defined as

· the oversight of materials,

· information,

· finances

as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. Supply chain management basically involves coordinating and integrating these flows both within and among companies until it reaches the hands of consumers.

3. Series or chain of activities that includes inbound logistics, warehouse and storage, production and manufacturing, finished product storage, outbound logistics, marketing and sales, and customer service.

4. Customer relationship management (CRM): is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth.

5. There are 5 parties which are involved in this process which are supplier, manufacturer, warehouse, stores and customers. The roles of each parties are:

Suppliers: they are in charge to supply raw materials to manufacturers.
Manufacturers: produce products which are made from the raw materials purchased from the supplier.
Warehouses: store the products and distribute to stores.
Stores (shops): sell the products distributed from the warehouses to customers.
Customers: Are end-users who purchase the products

]]> 2016-12-01 05:16:20 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012871 Magdelene Ann (1131122877) https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012955 1. IS Components : Inputs, processing , outputs and feedback .
CBIS Components : hardware, software, database,
telecommunications, people, and procedures.

2. Supply Chain management is an oversight of materials , information and finance as they move in a process from the supplier -> manufacturers -> warehouse ->retailers -> customers.

3. A Value Chain is a series of activities divided into upstream ( inbound logistics, warehouse and storage, production , manufacturing ) and downstream (customer service, finished product storage, outbound logistics, marketing and sales).

4. Customer relationship management helps companies to fulfill what the customer requests.

5. Supplier : Provide raw materials needed to make the product.
Manufacturer : Manufacture / produce the product.
Warehouse & storage : store the finished goods.
Retailers : Sell the finished products . For example, by creating a
storefront through which a customer can buy a product.
Customers : create the demand for the products and as buyers to
purchase products .]]> 2016-12-01 05:17:36 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141012955 1131122841 Chong Yee Soon https://padlet.com/afizan_azman/tutorial2_ISD/wish/141013039 1) Distinguish components for IS and CBIS

Component for IS: Input (Collect), Processing(Manipulate), Output(Disseminate), Feedback.

Component for CBIS: Hardware, Software, Databases, Telecommunications, People, Procedures.

2) What is Supply Chain Management?

SCM is the oversight of materials, information and
finances as they move in a process.

(Supplier -> Manufacturer -> Wholesaler -> Retailer -> Customer)

3) What is Value Chain?

Series of activities than includes upstream (raw material, inbound logistics, warehouse and storage, production and manufacturing) and downstream (finished product storage, outbound logistics, marketing and sales, customer services)

4) What is Customer Relationship Management?

CRM is to help companies manage all aspects of customer encounters, including marketing and advertising, sales, customer service after the sale, and programs to retain loyal customers, fulfil customer needs and meet their requirement.

5) Explain entities/parties involved in SCM.

Supplier: person who supplies goods or services.

Manufacturer: person who produce good for sales.

Wholesaler: person who distribute the sales of goods to retailers.

Retailer: person who sells goods directly to consumers in small quantities.

Customers: a buyer who buy the good or services.

]]> 2016-12-01 05:18:51 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141013039 1132 https://padlet.com/afizan_azman/tutorial2_ISD/wish/141013256 2016-12-01 05:21:31 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141013256 1141123494 Tam Fu Yi https://padlet.com/afizan_azman/tutorial2_ISD/wish/141013268 1.
Information system (IS) is Collect, Manipulate, Store, Disseminate data and information, Provide a corrective reaction to meet an objective.

Computer-Based Information Systems (CBIS) is a single set of hardware, software, databases, telecommunications, people, and procedures.

2.
Supply chain management (SCM) is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer.

3.
Series of activities that include upstream and downstream

4.
Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth.

5.
Supplier - supply raw materials to manufacturers.
Manufacturer - produce products and store these products in warehouses.
Warehouses - wholesaler that store the products and distribute to stores.
Retailer - an entity that sells the product to the customers.
Customerr - end-users who buy the products.

]]> 2016-12-01 05:21:46 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141013268 1141123991 putribalkis62_iu https://padlet.com/afizan_azman/tutorial2_ISD/wish/141013295 1) Distinguish components for IS and CBIS
component of IS are input, processing, output and feedback
component of CBIS are hardware, software, database, telecommunication, people and procedure.

2) What is Supply Chain Management?
supplier-> manufacturer-> wholesaler-> retailer-> customer

3) What is Value Chain?
series of activities which consist of upstream ( raw material, inbound logistics, warehouse and storage, production and manufacturing) and downstream (finished product storage, outbound logistics, marketing and sales, customer services).

4) What is Customer Relationship Management?
Help company manage all aspects of customer to retain loyal customer, fulfill customer request.

5) Explain entities/parties involved in SCM.
Supplier- Supply the raw material to the manufacturer
Manufacturer- Produce the product
Warehouse- The end products will store in the warehouse and distribute to the retailer.
Retailer- Sell the products that distribute from the warehouse to the customers.
Customers- Which are the end-user To purchase the products that sell from the retailer.

]]> 2016-12-01 05:22:05 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141013295 1141123539 Ivan Chua https://padlet.com/afizan_azman/tutorial2_ISD/wish/141013301 2016-12-01 05:22:09 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141013301 1131120096 NUR SYAHIRAH SHAHRIL https://padlet.com/afizan_azman/tutorial2_ISD/wish/141013569 1)Distinguish components for IS and CBIS
-Components for IS: inputs, processes, outputs and feedback

-Components for CBIS: hardware, software, databases, telecommunications, people, and procedures.

2) What is Supply Chain Management?
Supply chain management (SCM) is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. Supply chain management involves coordinating and integrating these flows both within and among companies.

3) What is Value Chain?
Value chain is a series (chain) of activities that includes upstream (produce product) and downstream (deliver the product to customer).

4) What is Customer Relationship Management?
CRM is to Help companies manage all aspects of customer encounters, including marketing and advertising, sales, customer service after the sale, and programs to retain loyal customers and also can get customer feedback to help design new products and services.

5) Explain entities/parties involved in SCM.

i) Supplier- supply raw material to manufacturer
ii) Manufacturer- produce the product

iii) Warehouse- store the product and distribute to the store

iv) Store- retailers or shops sell the products

v) Customers which are end-users who purchase the products.

]]> 2016-12-01 05:26:55 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141013569 1131123032 Goh Jun Hao https://padlet.com/afizan_azman/tutorial2_ISD/wish/141014269 1)Distinguish components for IS and CBIS
Ans:
Components for IS is a set of interrelated components that collect, manipulate, and disseminate data and information and provide feedback to meet an objective.
Components for CBIS include hardware, software, databases, telecommunications and the Internet, people, and procedures. That are configured to collect, manipulate, store, and process data into information.

2) What is Supply Chain Management?
Ans:
Supply chain management(SCM) is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to warehouse to retailer to consumer. (S->M->R->C)

3) What is Value Chain?
Ans:
Value chain is a series of activities that includes upstream and downstream.

4) What is Customer Relationship Management?
Ans:
Customer Relationship Management os help to fulfill what customer request, and help companies manage all aspects of customer encounters, including marketing and advertising, sales, customer service after the sales, and programs to retain loyal customers.

5) Explain entities/parties involved in SCM.
Ans:
-Suppliers supply the raw materials to manufacturer
-Manufacturer produce the raw materials to product and store to warehouse
-Warehouse to store the end product and distribute the product to retails
-Retails to sell the product to end users
-Customers the end users who buy the product from retails]]> 2016-12-01 05:41:59 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141014269 1132700320 Fam Wei Shin https://padlet.com/afizan_azman/tutorial2_ISD/wish/141014661 1. Computer-based information system (CBIS) which are a single set of hardware, software, database, telecommunications, people, and procedures.
For Information system (IS) which are the collect, manipulate, store, disseminate data and information, and provide a corrective reaction to meet an objective.

2. Supply chain management is an essential element to operational efficiency, in a process from the Supplier -> Manufacturer -> Wholesaler -> Retailer -> Customer.

3. A value chain are activities that includes for upstream are inbound logistics, warehouse and storage, production and manufacturing, for downstream are finished product storage, outbound logistics, marketing and sales, and customer service.

4. Customer Relationship Management (CRM) is a strategy for managing all company's relationships and interactions with customers and potential customers, and helps companies to fulfill what the customer requests.

5. Suppliers : supply raw materials to manufacturers.
Manufacturers : produce products and store the products in warehouses.
Warehouses : store the products and distribute to stores.
Retailers : sell the products distributed from the warehouses to customers.
Customers : end-users who buy the good or services.

]]> 2016-12-01 05:50:05 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141014661 1111113080 Siti Nur Nabilah Binti Ros Zamri https://padlet.com/afizan_azman/tutorial2_ISD/wish/141015112 1) IS

-Input , Processing , Output and feedback

CBIS

-hardware, software, database, telecommunication, people, procedure

2) Supply chain management is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer.

3) Value chain is series of chain of activities and it involve upstream and downstream process.

4) Customer Relationship Management is manage all aspects of customer encounters including marketing and advertising sales customer service after the sale and programs to retain loyal customers.

5) Entities or parties involved in SCM is

Supplier->Manufacturer->Warehouse->Retailer->Customer

-Supplier: Supply raw material to manufacturer.

-Manufacturer: Produce the product based on the raw material supplied by supplier.

-Warehouse: The end product will store at warehouse and distribute to retailer.

-Retailer: Retailer sell the product to customer.

-Customer: Customer buy the product from retailer.

]]> 2016-12-01 06:00:29 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141015112 1122701553 Alia Amira https://padlet.com/afizan_azman/tutorial2_ISD/wish/141022981 1)Distinguish components for IS and CBIS
IS is a set of interrelated components that collect, store, manipulate, and disseminate data and information and provide feedback to meet an objective.
CBIS is hardware, software, databases, telecommunications and the Internet, people, and procedures. That are configured to collect, manipulate, store, and process data into information.
2) What is Supply Chain Management?
Supply chain management(SCM) is the oversight of materials, information, and finances as they move in a process from supplier to manufacturer to warehouse to retailer to consumer. (S->M->W->R->C)
3) What is Value Chain?
Series of activities that include upstream and downstream
upstream: To produce the product
downstream: Deliver the product
4) What is Customer Relationship Management?
Customer relationship management helps companies to fulfill what the customer requests.
5) Explain entities/parties involved in SCM.
Suppliers: supply raw materials to manufacturers.
Manufacturers: produce products and store these products in warehouses.
Warehouses: store the products and distribute to stores.
Retailers: sell the products distributed from the warehouses to customers.
Customers: end-users who buy the products. ]]> 2016-12-01 07:34:29 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141022981 1111114218 MATHIRUBINY A/P MANIRAJA https://padlet.com/afizan_azman/tutorial2_ISD/wish/141391334
1) Distinguish components for IS and CBIS
IS : A set of interrelated elements or components that collect (input), manipulate (process), and disseminate (output) data and information and provide a feedback mechanism to meet an objective collect.
- It also help to manipulate, store, disseminate data and information, and provide a corrective reaction to meet an objective.
CBIS : uses computers to collect, process, store, analyze and distribute information for a specific purpose, such as meeting a business objective. Consisting of hardware, software,data, procedures , peoples

2) What is Supply Chain Management?
- Is the active management of supply chain activities to maximize customer value and achieve a sustainable competitive advantage. It represents a conscious effort by the supply chain firms to develop and run supply chains in the most effective & efficient ways possible. Supply chain activities cover everything from product development, sourcing, production, and logistics, as well as the information systems needed to coordinate these activities.

3) What is Value Chain?
- series of activities that includes inbound and outbound.
- Inbound (upstream) :raw material , inbound logistics , warehouse & storage, production & manufacturing
- Outbound (downstream) : finished product storage , outbound logistics , customer service , marketing & sales.

4) What is Customer Relationship Management?
- help to manage all customer needs such as customer service,
- help to get feed backs to enhance or design new products and services.

5) Explain entities/parties involved in SCM.
- S (supplier) -> M (manufacturer) -> W (warehouse) -> R (retailer) -> C (consumer)]]> 2016-12-02 14:42:35 UTC https://padlet.com/afizan_azman/tutorial2_ISD/wish/141391334