https://padlet.com/robinfrkal/rraei7l99k1ojjb2 Made with a dash of wit en-us 2020-10-25 23:48:37 UTC 2025-12-15 18:48:26 UTC hello@padlet.com robinfrkal https://padlet.com/robinfrkal/rraei7l99k1ojjb2/wish/860018491 After reading the articles on Wells Fargo in Canvas.  Discuss the following in your group.  Document your discussion in the Padlet.  


How did the performance rewards and incentives program at Wells Fargo contribute to unethical business practices?


What would you recommend to the executive management team as they move to overhaul their performance management systems?]]> 2020-10-25 23:49:04 UTC https://padlet.com/robinfrkal/rraei7l99k1ojjb2/wish/860018491 https://padlet.com/robinfrkal/rraei7l99k1ojjb2/wish/1875016803 1. When Wells Fargo added a rewards incentive program they did it in hopes to raise work productivity within their company. However, those goals led to employees creating and openings account in customers' names without their knowledge. 
2. For our recommendation we think Wells Fargo should do a better job to be more transparent. They should shift their focus to gaining back customers' trust and loyalty. They should fix their stock prices, and move away from performance-based programs in hopes to win back their customer's trust. ]]> 2021-11-08 13:31:14 UTC https://padlet.com/robinfrkal/rraei7l99k1ojjb2/wish/1875016803 https://padlet.com/robinfrkal/rraei7l99k1ojjb2/wish/1875043036 1. They were trying to keep their jobs since commissions were linked to their employment. This stressor pushed the employees to cheat customers into opening accounts without their knowledge, and upping the employees sales.

2. They could keep sales goals but not tie those to keeping their jobs or not. Less stress and cause for employees to sneak better results. ]]> 2021-11-08 13:38:22 UTC https://padlet.com/robinfrkal/rraei7l99k1ojjb2/wish/1875043036 https://padlet.com/robinfrkal/rraei7l99k1ojjb2/wish/1875047950 1. The performance rewards and incentives that Wells Fargo implemented were extremally lofty and unrealistic. This caused the employees to panic and open accounts using peoples names and information without their knowledge. This would help them reach their lofty goals and incentives, but is extremally illegal.  

2. We think that Wells Fargo needs to focus less on the lofty goals they put on their employees and focus on their reputation. They have lost a lot of customers and trust through out the industry and focusing on rehabilitation rather than growth is our recommendation.]]> 2021-11-08 13:39:42 UTC https://padlet.com/robinfrkal/rraei7l99k1ojjb2/wish/1875047950 https://padlet.com/robinfrkal/rraei7l99k1ojjb2/wish/1875078589 1. Wells Fargo was trying to increase employee productivity by pushing them to sell multiple products to customers. Which ultimately ended up opening 2 million customer accounts without their authorization. 

2. Wells Fargo should be continuing to consider employees goals and incentives. Even when you are making the sales, you need the employees to do this because without them what sales would be made. Customer and employee trust has been reduce which shows they need to focus on the growth of the company and make customers trust them as well as employees. The company needs to go through a process where they learn what is most important in the company. ]]> 2021-11-08 13:49:03 UTC https://padlet.com/robinfrkal/rraei7l99k1ojjb2/wish/1875078589