Briefed by Madam Satpal on clinic opening procedures.

Helped clean front desk and outside area.

Learned to update patient registration using Excel.

Keyed in new patient data accurately.

Edited poster and video for Hari Raya celebration.

Clarified Excel formatting before data entry.

Applied knowledge from wellness entrepreneurship studies.

Carried out opening procedures and routine cleaning.

Refilled and changed water in the dispenser.

Continued editing Hari Raya poster and video.

Sent edited materials to Madam Satpal for review.

Made corrections based on feedback.

Final versions of poster and video were approved.

Learned manual scoring for patient assessments.

Taught to key in scoring results into Excel.

Attended to patient registration and assisted patients.

Handled payment receipts and passed to patients.

Created an awareness poster for clinic’s social media.

Calculated grand total values in Excel for past records.

Listed patient names with missing email addresses.

Passed list to Madam Satpal for email verification.

Updated verified emails in the Excel sheet.

Learned to key in BMI formula in Excel.

Helped decorate the clinic for Hari Raya.

Finalised and calculated grand totals in Excel (2019–2025).

Listed mental health awareness days and added to Outlook calendar.

Drafted proposal on mental health conditions and treatment packages.

Conducted online survey for ideas and links to include in proposal.

Discussed treatment packages with Madam Satpal and received feedback.

Updated Outlook calendar with patient appointments.

Created therapy packages in table format using Microsoft Word.

Designed the document for display at the front desk for patient reference.

Assisted in updating clinic contact cards by removing unused website link.

Edited and improved existing client services package template.

Designed awareness poster for World Down Syndrome Day 2025.

Created promotional poster for a psychological condition.

Prepared social media content for scheduled posting.

Sent appointment reminder to patient via WhatsApp.

Discussed therapy package details with patient.

Revised service promotion package based on Madam Satpal’s feedback.

Created tailored therapy package for children based on needs.

Edited child therapy package per Madam Satpal’s review.

Messaged patients about session payments.

Adjusted appointment schedules for patient convenience.

Revised and finalised promotional materials with Madam.

Organised and saved all projects and posters in PC folder.

Edited promotional poster for upcoming services.

Created child therapy package in table format using Microsoft Word.

Designed World Health Day poster for social media.

Designed Tamil New Year poster.

Edited Autism Awareness poster.

Designed Canva posters for therapy services:

• Marital/Couple Psychotherapy

• Family/Group Psychotherapy

Created child therapy posters for:

• Developmental Delay

• Learning Disorder

• Autism

• ADHD

• Emotional/Behavioural Issues

Sent appointment details and session reminders to patients via WhatsApp.

Researched psychological clinic websites for service package ideas.

Collected key information and drafted a proposal in Word.

Discussed pricing strategies for therapy packages with Madam Satpal.

Created awareness poster for weekly social media content.

Designed poster and video for World CBT Day.

Created Google Forms for upcoming programme packages.

Entered patient data into Excel.

Prepared receipts for patients.

Sent session reminder and rescheduled appointment due to patient postponement.

Created Google Forms for adult therapy package.

Designed advertising poster for all therapy programmes.

Reorganised and updated old patient data in Excel and calendar.

Discussed with therapist to finalise Google Forms.

Sent reminders to patients for booking therapy sessions.

Created promotional video showcasing adult and child therapy programmes.

Designed promotional poster for therapy programmes targeting adults and children.

Collected and compiled programme details in Microsoft Word.

Reviewed patient appointment requests from Google Forms.

Collaborated with Madam Satpal to revise and update Google Form for adult therapy package.

Designed promotional poster using info from official website for marketing.

Developed draft patient manual booklet for therapy beginners.

Edited OCD awareness poster for social media use.

Created promotional video for TikTok to boost online presence.

Discussed booklet draft with Madam and revised based on feedback.

Reviewed clinic emails for patient inquiries and internal communication.

Monitored Google Forms responses to verify patient intake documentation.

Cleaned and sanitised front desk area for a hygienic environment.

Contacted patients by phone to schedule and confirm appointments.

Followed up with an individual inquiring about clinic services.

Responded to external query about job vacancies.

Provided care and engaged child in therapy room to support mother’s session.

Revised treatment plan based on Madam’s feedback.

Updated patient appointments in desktop calendar.

Recorded completed sessions in Excel bookkeeping file.

Sent appointment reminders and follow-ups to patients.

Edited treatment programme document per instructions.

Designed Canva poster on Parental ADHD for social media.

Drafted workshop poster for Caregiver Support Group.

Attended patient and recorded session times accurately.

Recorded patient session timing and prepared payment receipt.

Edited treatment programme document per Madam’s instructions, adding a new condition.

Drafted time slip for patient’s parents for session documentation.

Created Google Form for Caregiver Support Group Workshop registration.

Discussed tasks with Madam and made corrections based on feedback.

Performed routine cleaning to maintain clinic hygiene.

Began editing workshop video to improve content and visuals.

Created Labour Day poster for social media and announcements.

Updated therapy programme folder with new therapy package.

Calculated and reviewed rebate for the new package.

Answered patient calls and responded to service inquiries.

Practiced yoga steps with Madam for future therapy sessions.

Performed patient registration data entry in Excel.

Updated and reviewed feedback Excel sheet for accuracy.

Added additional sessions to fee structure folder.

Calculated rebate amounts for treatment packages.

Planned therapy session dates and shared programme details with patients.

Rescheduled patient appointment upon request.

Updated calendar with upcoming appointments.

Responded to new patient queries and sent booking forms via WhatsApp.

Practised yoga steps with therapist for future programmes.

Performed daily closing procedures.

Researched various mental wellness programmes.

Drafted proposal outlining clinic services for mental health conditions.

Practised weight training after hours to support personal fitness and future wellness programmes.

Edited mental wellness programme draft and added references.

Completed 45-minute yoga practice following YouTube routine.

Searched for professionals to collaborate on upcoming programmes.

Contacted professionals via call and message.

Collected and documented relevant details.

Discussed potential collaborations and planning with therapist.

Responded promptly to patient queries.

Organised files and forms by registration numbers.

Removed Hari Raya decorations after the festival.

Cleaned water dispenser to address ant issue.

Drafted collaboration proposal letter for yoga centers and nutritional clinics.

Assisted patients with appointments and payments, ensuring smooth coordination.

Sent appointment reminders to patients.

Rescheduled appointments and updated system accordingly.

Edited promotional video for clinic’s TikTok on adult therapy programmes.

Finalised collaboration proposal for yoga and nutritional centres.

Contacted centres by phone to explain collaboration and got consent to send proposal.

Resent proposal email due to technical issues.

Followed up via WhatsApp to confirm receipt of proposals.

Updated collaboration proposal with Ayur Centre’s latest location details.

Converted updated proposal to PDF and emailed to the centre.

Sent appointment reminders to two patients for next day.

Compiled list of secondary schools in Seremban with contact details in Word.

Drafted text message introducing caregiver support group; submitted for approval.

Retrieved patient contact details and created Excel sheet to track responses.

Saved patient contacts (2019–2025) to phone and added to WhatsApp broadcast group.

Sent support group poster and message to WhatsApp group.

Assisted patient with appointment and issued payment receipt.

Cancelled several patient appointments upon request.

Researched psychological clinics to compare facilities and services.

Facilitated walk-in appointment for new patient; responded to queries via calls and WhatsApp.

Provided registration form, recorded patient details, and updated bookkeeping Excel.

Handled payment and issued receipt.

Designed invitation poster for upcoming event and selected activities for therapist.

Attended meeting with Madam to discuss marketing and promotion strategies.

Created Mother’s Day poster and revised according to Madam’s preferences.

Prepared formal cover letter and price quotation for school workshop proposal.

Designed Wesak Day promotional poster.

Participated in 45-minute aerobics session and assisted with closing procedures.

Used Samsung Powerbot cleaner and wiped front desk area for hygiene.

Prepared Malay version of school workshop cover letter for 23 schools and revised after Madam’s review and converted to PDF.

Drafted and sent formal emails with attachments to schools.

Created Google Form for workshop booking requests from schools.

Cleaned and mopped clinic to maintain a tidy environment.

Compiled and organised list of primary schools in Seremban in Word table.

Scheduled appointment for new patient.

Prepared seminar proposal for 47 primary schools; converted to PDF for distribution.

Participated in yoga session with Madam and assisted with closing procedures.

Checked official clinic emails for updates and correspondence.

Received response from secondary school requesting detailed fee schedule.

Prepared and submitted fee structure to Madam for review.

Made corrections to fee schedule based on feedback.

Sent workshop proposals via email to all primary schools.

Participated in 45-minute aerobics session as part of wellness routine.

Designed World Hypertension Day promotional poster using Canva.

Researched upcoming Seremban events for promotional booth planning.

Contacted shopping malls to inquire about booth leasing, gathering info on availability, pricing, and terms.

Performed routine cleaning and mopping in the clinic.

Researched psychological activities for public engagement at upcoming booth.

Searched for materials and equipment needed for booth setup.

Discussed findings with Madam for planning and decisions

Responded to patient enquiries and adjusted appointments.

Assisted patients during visits and handled payments.

Issued receipts upon payment.

Entered and updated patient data in Excel database.

Researched and gathered ideas for marketing video scripts.

Drafted five TikTok promotional video scripts.

Attended meeting with Madam to review and evaluate scripts.

Discussed and selected best script for further development.

Developed detailed strategy to attract customers to promotional booth.

Outlined engagement methods and incentives, including discounts and freebies.

Compiled list of promotional offers and items to boost booth visibility.

Discussed discount structure and eligible services with Madam for approval.

Designed poster for World Schizophrenia Awareness Day and submitted for review.

Researched Instagram and TikTok promotional content for video ideas.

Updated Outlook calendar to reflect patient appointment changes.

Carried out routine cleaning of clinic premises.

Recorded and edited montage video clips showcasing clinic areas.

Sent video to Madam for review and made adjustments based on feedback.

Guided Madam on posting video on TikTok with captions and hashtags.

Updated Outlook calendar for postponed patient appointment.

Drafted and reformatted questions for mall leasing department meeting.

Contacted mall leasing department to arrange appointment and space visit.

Messaged mall contact to postpone meeting as Madam was unavailable.

Performed routine morning cleaning at the clinic.

Printed questions list and waited for Madam to pick me up.

Experienced 30-minute delay at mall; postponed meeting to after lunch due to Madam’s schedule.

Took detailed notes during meeting with mall representative.

Transcribed meeting notes into Word document for record-keeping.

Performed routine morning cleaning at the clinic.

Printed questions list and waited for Madam to pick me up.

Experienced 30-minute delay at mall; postponed meeting to after lunch due to Madam’s schedule.

Took detailed notes during meeting with mall representative.

Transcribed meeting notes into Word document for record-keeping.

Carried out routine morning cleaning at the clinic.

Checked clinic email and Google Form for new patient registrations.

Scheduled a new patient appointment at 3:00 PM.

Answered patient call, responded to queries, and offered 1:00 PM slot.

Cleaned and refilled diffuser with essential oils.

Assisted patients with registration and payment.

Created bipolar disorder awareness poster for clinic’s social media.

Assisted walk-in patient with registration.

Responded to new patient enquiry via phone.

Entered registration data into Excel database.

Created video and poster for phone addiction awareness.

Checked clinic email and Google Form for new patient submissions.

Designed poster for World Environment Day.

Sent patient registration details to Madam via WhatsApp.

Prepared improved game list for upcoming booth.

Compiled checklist of items to order and prepare for booth setup.

Created a weekly self-care plan template for patient use.

Researched giveaway materials on Shopee for upcoming booth event.

Made follow-up calls to patients about postponed appointments.

Organised and filed previous patient records.

Made corrections to weekly self-care plan after Madam’s feedback.

Assisted Madam in replacing air-conditioner remotes in therapy rooms.

Swept outside clinic area to clear rubbish.

Contacted fire extinguisher service provider to arrange collection and servicing.

Sourced quality latex balloons and stands as giveaways for upcoming booth.

Contacted mall person-in-charge for agreement and booking details.

Designed Hari Raya Haji poster for clinic promotion.

Created awareness video on depression and suicide risk among Malaysian teenagers for social media.

Swept and mopped the centre for cleanliness and hygiene.

Prepared content video ideas for upcoming outreach booth.

Handled broken hanging flower vase incident; informed Madam and cleaned up.

Responded professionally to a walk-in patient’s query.

Submitted weekly self-care plan for Madam’s review; adjusted alignment and added MRN and Registration No. columns.

Designed Father’s Day promotional poster.

Posted part-timer recruitment poster for upcoming booth on social media.

Received and contacted applicants for the part-time position.

Explained job scope and responsibilities to interested candidates.

Organised all necessary booth items and stored them in a designated box.

Created a checklist categorising items into: available, to purchase from shop, and to order online.

Checked and responded to clinic emails.

Sent appointment reminders to patients.

Handled patient’s request to postpone session and rescheduled it.

Updated calendar with new appointment date.

Created script for upcoming awareness video.

Created video titled “When Work Drains More Than Just Your Energy.”

Prepared script on the topic of narcissism.

Conducted short Q&A rehearsal with Madam for introductory clinical psychologist video.

Edited montage video using previously recorded footage.

Informed by Madam of a family medical emergency overseas.

Cancelled upcoming booth event as instructed by Madam.

Notified mall booth person-in-charge about cancellation and requested postponement.

Informed part-timer applicants about event cancellation.

Awaiting Madam’s confirmation on new event date due to possible overseas travel.

Added voice-over to previously edited montage video.

Edited Autistic Pride Day awareness poster.

Discussed next steps with Madam after booth event cancellation.

Suggested creating an educational video series on mental health for TikTok promotion.

Researched a specific mental health condition and developed script for video series.

Self-learned video editing techniques via YouTube to improve quality and visuals.

Created and edited Episode 1 of the series, focusing on schizophrenia.

Responded to patient queries via WhatsApp.

Assisted in postponing a patient’s appointment as requested.

Designed certificate template for future workshop/seminar participants.

Researched reliable sources for copyright-free short video clips.

Downloaded and transferred selected clips to phone for editing.

Edited Episode 2 of schizophrenia video series.

Participated in short aerobics session with Madam before closing.

Edited Episode 3 of schizophrenia video series.

Identified corrections needed in clinic introduction video.

Re-recorded specific clips for updates and improvements.

Edited and finalised revised version of clinic introduction video.

Postponed a patient’s appointment as requested.

Sent reminders to patients regarding their scheduled appointments for the day.

Downloaded video clips for Episode 4 of the schizophrenia series.

Designed several variations of internship training certificates.

Contacted a photocopy shop to request a price list for printing and related services.

Edited Episode 4 of the schizophrenia video series and recorded the voice-over.

Entered patient details into the Excel database for record-keeping.

Assisted a patient with their appointment process and related enquiries.

Drafted a script for a new video series on couple-related issues.

Created and edited Episode 1 of the Couple Issues video series.

Finalised the internship certificate design after discussion with Madam.

Sent messages to patients regarding their remaining sessions, especially those who had postponed without confirming new dates.

Cleaned the diffuser and refilled it with essential oil to maintain a calming environment in the centre.

Created Episode 2 of the couple issues video series.

Sent reminder messages to patients.

Swept and wiped the front desk area.

Drafted a simple idea on how to conduct online classes/courses.

Browsed information from Google and documented it in Microsoft Word.

Joined a 1-hour yoga session with Madam and one participant.

Performed routine clinic cleaning in the morning.

Followed up with patients on upcoming appointments.

Created a Padlet account for clinic use.

Joined Madam and two participants for yoga and aerobics.

Madam did a small farewell lunch at cafe.

Received certificate of appreciation from Madam.