Scenario 2 by Alvin Leow https://padlet.com/aleow83/rp9230xfvyixm8u1 en-us 2025-01-14 11:55:56 UTC 2025-01-14 12:20:31 UTC hello@padlet.com Scenario 2 https://padlet.com/aleow83/rp9230xfvyixm8u1/wish/3290359922 2025-01-14 11:59:45 UTC https://padlet.com/aleow83/rp9230xfvyixm8u1/wish/3290359922 Scenario 2 – aleow83 https://padlet.com/aleow83/rp9230xfvyixm8u1/wish/3290361388 Training for frontline sales staff. Susan, a training executive for a

retail conglomerate has been tasked to

design training to update the

communication skills training programme

because there are complaints about

frontline staff being too pushy and

aggressive

]]> 2025-01-14 12:01:06 UTC https://padlet.com/aleow83/rp9230xfvyixm8u1/wish/3290361388 •How will you approach the design of training stated in the scenario? List the things you will do and sequence of your tasks. •Explain your rationale for the actions you suggested aleow83 https://padlet.com/aleow83/rp9230xfvyixm8u1/wish/3290362288 2025-01-14 12:01:58 UTC https://padlet.com/aleow83/rp9230xfvyixm8u1/wish/3290362288 Analyse aleow83 https://padlet.com/aleow83/rp9230xfvyixm8u1/wish/3290363996 2025-01-14 12:04:00 UTC https://padlet.com/aleow83/rp9230xfvyixm8u1/wish/3290363996 Design aleow83 https://padlet.com/aleow83/rp9230xfvyixm8u1/wish/3290364158 2025-01-14 12:04:12 UTC https://padlet.com/aleow83/rp9230xfvyixm8u1/wish/3290364158 Development aleow83 https://padlet.com/aleow83/rp9230xfvyixm8u1/wish/3290364223 2025-01-14 12:04:18 UTC https://padlet.com/aleow83/rp9230xfvyixm8u1/wish/3290364223 Implementation aleow83 https://padlet.com/aleow83/rp9230xfvyixm8u1/wish/3290364448 2025-01-14 12:04:32 UTC https://padlet.com/aleow83/rp9230xfvyixm8u1/wish/3290364448 Evaluation aleow83 https://padlet.com/aleow83/rp9230xfvyixm8u1/wish/3290364590 2025-01-14 12:04:41 UTC https://padlet.com/aleow83/rp9230xfvyixm8u1/wish/3290364590