Age : 24 years old

Number Matric : 281748

Course : Bachelor of Management of Technology (MOT)

School : STML

Supervisor's Name : Dr. Rushanim Binti Hashim

Supervisor's Number : 04-6187224

PETRONAS AUTO EXPERT @ RS Auto Technology

Organizational Address :

RS AUTO TECH, 8503-D, Jalan Lapangan Terbang, Kampung Duyung , Kuala Terengganu, Malaysia.

Company No : 013 9480071

Email Address : rsautotech88@gmail.com

Organizational Supervisor : Cik Puan Rubiyah Binti Ismail

Social Media :

• Facebook ( Rs Auto Tech )

• Instagram ( rs_autotech )

The main activities of this firm include offering service center services and repairing vehicles. The types of services provided are minor service, major service, engine overhaul, transmission, and air conditioning.

VISION

• Menjadi sebuah syarikat BUMIPUTERA terkemuka yang memainkan peranan utama dalam bidang automotif di sampingmemperluaskan lagi cabang perniagaan.

MISSION

• Mengukuhkan reputasi dan penjenamaan melalui pencapaian dalam perkhidmatan.

• Penyediaan tenaga kerja yang professional serta berkemahiran tinggi melalui penyediaan kursus lanjutan supaya kemahiran kendiri dapat dinaiktaraf bagi mengekalkan kualiti kerja.

• Untuk menyediakan perkhidmatan membaikpulih kenderaan yang komprenhensif serta berdaya saing bagi memenuhi kehendak pelanggan yang menyeluruh.

• Show how to repair specific car parts.

• Take inspiration from Tiktok and Facebook.

  
  

2) Make a 'Eid's holiday poster for the company.

3) Promotions for the Eid:

• Flushing Air Conditioning Promotion.

• Lubricant Change Promotion.

2) Prepare captions for promotional posts.

3) Distribute black oil promotion posters (Morning) and flushing air conditioning on all company social media platforms (Evening).

• Facebook

• TikTok

• Instagram and WhatsApp

  
  

4) Create a new poster related to Direct Lending, one of the payment methods used in the company.

2) Meeting with PETRONAS Expert through the Teams application at 10:00 am.

• Meeting related to the Raya promotion to join the contest organized by PETRONAS. There are four quarters for the Raya contest.

• The meeting lasted for 1 hour 30 minutes.

  
  

3) Make and spread the latest post on the company's social media about "Kenapa perlu servis Aircond?"

2) Study content to be made:

• 3 Tips elak engine overheat.

• Check perkara yang wajib dibuat sebelum balik kampung.

2) Update the company's Facebook and Instagram stories.

3) Learn about "boost post" with Coach Sulaiman through google meet.

2) Learn about the payment the customer will make.

- using a pay machine (Ambank)

Alhamdulillah

I obtained leave with permission from my company supervisor due to my uncle's death.

2) Post a "Direct Lending" poster on Tiktok.

2) Edit the video shot to be used as content and post the video on the company's social media.

2) Learn about the system used by the company iWorksyop.

2) Increase knowledge related to the quotation of each item sold and the car service fee at RS Auto Technology.

• Upon receiving the assignment to produce an informative video detailing the types of payment offered at RS Auto Technology, I embarked on a comprehensive process involving script creation and staff video recording.

  
  

• To commence, I meticulously drafted a script outlining the key points to be addressed by the staff members in the video. The script aimed to succinctly convey the four primary payment methods available to customers: cash payment, debit card transactions, online transfers, and direct lending financing. Additionally, special attention was given to explaining the concept of "direct lending" to ensure clarity for our audience.

  
  

• Following the script development phase, I coordinated with the staff members to record their respective video segments. Each staff member delivered their lines articulately, elucidating their role in facilitating the various payment methods offered by RS Auto Technology. In conclusion, the successful completion of this task underscores the dedication and teamwork demonstrated by all involved parties.

2) Additionally, input relevant information into the iWorksYop system.

• Familiarize yourself with the features of this system to significantly increase the efficiency and flexibility of the work process.

• Using the iWorksyop system can strengthen memory and efficiency in utilizing this system, as it is the one used in the RS Auto Technology company.

2) Develop a captivating countdown poster to promote air conditioning flushing promotion. This poster serves as a visual reminder for customers, building anticipation for the event while also attracting attention to the promotion. Share the poster across all the company's social media platforms to maximize its reach and effectiveness in engaging our target audience.

2) Design a poster to commemorate "Labor Day" on May 1, 2024, acknowledging the significance of this day for workers. This poster serves as a reminder of the holiday.

3) Ensure regular updates and communication with existing customers while actively seeking to expand customer base by attracting new clients. Maintaining strong relationships with current customers is essential for customer retention.

2) Share the poster on various social media platforms along with a clear and informative caption, informing customers about the workshop's closure on May 1, 2024, due to the holiday. This ensures that customers are well-informed and can adjust their schedules accordingly.

3) Maintain updated communication with customers who have availed services from RS Auto Technology. Keeping customers informed about any developments or closures ensures transparency and fosters trust in our services.

4) Meeting with Bos and Mr. Tajul from MARA to prepare the video montage for the opening of the workshop on 13 May 2024.

Happy Labor Day to everyone !! May we continue to strive for fair labor practices, equality, and respect for all workers.

2) Update the company's Google Business site by uploading pictures of the latest activities in the workshop.

3) Share feedback from customers on all company social media platforms.

• Communicate with customers and handle customer affairs.

2) Design a poster for the International Organization for Standardization (ISO) related to 'saving electricity' and 'waste reduction'.

2) Following this, turn attention to crafting an invitation poster for the VIP party. This poster serves as a visually appealing means of extending an exclusive invitation to VIP guests.

• Posters must be displayed on the day of the ceremony.

2) Creating a survey to confirm the attendance of guests who will be present on May 13, 2024, using Google Forms.

• 10W-30

• 10W-40

• 5W-30

• 5W-40

2) Post the "Direct Lending" poster on all platforms with the created caption.

We were thrilled to announce the official opening of RS Auto Technology.

• Edit the opening ceremony video to be posted on TikTok and WhatsApp.

• Post pictures of the event on Facebook.

• Create a caption for both posts.

2) Received a task from the supervisor to make one post per day.

• Create a "Ketahui simbol di dashboard kereta" poster to be posted on May 16, 2024.

2) Post the poster titled "Ketahui Simbol di dashboard kereta" and create a caption for it.

• Post on Facebook, TikTok, Instagram, and WhatsApp.

3) Create a "Selamat Hari Guru" poster, considering that today is Teacher's Day, and post it on the company's social media.

2) Create a new poster titled "6 Perkara wajib servis" to educate everyone about vehicle maintenance.

2) Record a video of the foreman's activities to edit into the latest video.

3) Create a video for posting on May 20, 2024, about car care tips.

2) Manage iWorksyop indirectly.

3) Record the video for the next post.

• I commenced by editing the "Timing Belt" video, ensuring seamless transitions, visual clarity, and adherence to the company's branding guidelines. Additionally, I created a captivating caption to accompany the video, highlighting its significance and engaging the audience. Subsequently, I sought confirmation from the foreman regarding the accuracy of the content portrayed in the video and obtained approval from the supervisor for its dissemination across all company social media platforms.

2) Voiceover Recording:

• With the script for the video duly approved by the foreman, I proceeded to record a professional voiceover, incorporating key insights and explanations regarding the timing belt. The voiceover aimed to complement the visuals in the video and provide a comprehensive understanding of the subject matter to our audience.

3) Update the Company Website:

• In line with our commitment to maintaining an informative and up-to-date online presence, I undertook the task of updating the company website. This involved incorporating relevant information, such as product details, service offerings, and company news, to ensure that visitors to the website were well-informed and engaged with our brand.

4) Record Video for Next Posting:

• I recorded a video intended for future posting on our social media platforms. This video, carefully planned and executed, aimed to showcase a key aspect of our products or services, thereby furthering our marketing objectives and strengthening our online visibility.

• Edited posters and videos pertaining to "engine oil" for subsequent posting on social media platforms. The objective was to ensure visual clarity and alignment with the company's branding standards.

2) Caption Creation and Approval:

• Developed engaging captions for the edited posters and videos. Secured confirmation from the foreman regarding the accuracy of the content and sought supervisor approval for social media posting, adhering to company protocols.

3) iWorksyop Management:

• Managed iWorksyop, handling relevant administrative tasks and ensuring smooth operation of the digital platform.

  
  

4) Video Settlement and Social Media Posting:

• Finalized the "engine oil" video content and posted it across all company social media channels. Accompanied the video with the corresponding poster to enhance visibility and comprehension among the audience.

  
  

5) New Video Recording:

• Recorded a new video, aligning with the ongoing digital communication strategy. The video aimed to provide further insights into engine oil-related topics, contributing to audience engagement and brand awareness efforts.

• Information and inspiration were sought to craft a compelling water pump poster. This involved researching relevant content and gathering ideas to effectively convey the intended message to the audience.

2) Poster Creation - "Tanda awal kerosakan Water pump":

• A poster highlighting the early signs of water pump damage was designed to educate users on potential issues. This poster aimed to raise awareness and prompt proactive maintenance measures among customers.

3) Caption Creation and Approval:

• Engaging captions were developed for the posters, emphasizing key points and encouraging viewer engagement. Confirmation was obtained from the foreman regarding the accuracy of the information presented, followed by supervisor approval for posting on social media platforms.

I obtained leave with permission from my company supervisor due to a personal emergency.

I obtained leave with permission from my company supervisor due to experiencing menstruation.

2) Post the poster titled "6 tanda kenapa perlu menukar absorber kenderaan" and create a caption for it.

• Post on Facebook, TikTok, Instagram, and WhatsApp.

3) Create a "Dirgahayu Tuanku (Agong)" poster, considering that tomorrow is Agong's Day, and post it on the company's social media.

2) Post the poster titled "Ketahui punca & apa perlu buat kalau kereta overheat" and create a caption for it.

• Post on Facebook, TikTok, Instagram, and WhatsApp.

3) Create a "Catatan Harian RS" poster to be posted on social media about "Toyota Hilux KUN25"

1) Create a "Hari Raya Aidiladha" poster, considering that tomorrow is Eid Adha's Day, and post it on the company's social media.

2) Create a "Pengumuman cuti" poster, considering that tomorrow is Leave Day, and post it on the company's social media.

Salam Maal Hijrah

---

Link Facebook : https://www.facebook.com/share/v/htSW7JPuHobHztw4/

2) Post the video titled "Penukaran barang Merc Benz" and create a caption for it.

• Post on Facebook, TikTok, Instagram, and WhatsApp.

  
  

3) Create a "Catatan Harian RS" poster to be posted on social media about "Mercedenz Benz"

2) Update the company's Google Business site by uploading pictures of the latest activities in the workshop.

2) Post the poster titled "Tawaran Istimewa sempena Bulan Kemerdekaan" and create a caption for it.

• Post on Facebook, TikTok, Instagram, and WhatsApp.

• "Tawaran servis minyak hitam (FREE)"

2) Post the poster titled "Tawaran Istimewa sempena Bulan Kemerdekaan" and create a caption for it.

• Post on Facebook, TikTok, Instagram, and WhatsApp to attract customers.

2) Create a caption for it and post it on the company's social media.

2) Post the video and create a caption for it.

• Post on Facebook, TikTok, Instagram, and WhatsApp

  
  

3) Obtaining the company's supervisor's approval.

2) Create a caption for it and post it on the company's social media.

2) Post the video and create a caption for it on the company's social media.

3) Create a latest "Tawaran Istimewa sempena Bulan Kemerdekaan" (countdown) poster.

4) Post the latest poster titled "Tawaran Istimewa sempena Bulan Kemerdekaan" and create a caption for it.

• Post on Facebook, TikTok, Instagram, and WhatsApp.

• Creating a countdown poster for the final day."

2) Post the latest poster titled "Tawaran Istimewa sempena Bulan Kemerdekaan" and create a caption for it.

• Post on Facebook, TikTok, Instagram, and WhatsApp.

3) Create a "Happy Independence Day" and "Notice of leave" poster.

Public Holiday.

2) Create a caption for it and post it on the company's social media.

2) Post the video and create a caption for it.

• Post on Facebook, TikTok, Instagram, and WhatsApp

  
  

3) Obtaining the company's supervisor's approval.

2) Items that have been exchanged

• Timing Belt

• Spark Plug

• Valve Cover Gasket

• Engine Oil

• Oil Filter

2) Posted on social media to inform customers.

2) Obtaining the company's supervisor's approval.

3) Post the video and create a caption for it.

• Post on Facebook, TikTok, Instagram, and WhatsApp

1. Sales:

   • Inflow: Money comes into the business when sales are made. This could be through cash sales, credit sales, or online transactions.

   • Outflow: Costs related to sales, such as discounts, returns, or sales commissions, might decrease the total revenue.

2. Cash Receipts:

   • Inflow: Cash receipts refer to any payments the business receives, including from customers for sales, loan disbursements, or payments for services. These are recorded in the cash register or accounting system.

   • Outflow: Cash payments to suppliers, payroll, or any other business expenses reduce cash on hand.

3. Online Transfers:

   • Inflow: Funds received through online transfers, such as bank transfers, e-wallets, or payment platforms, increase the business's bank balance.

   • Outflow: Payments made to suppliers, service providers, or for operational expenses through online transfers reduce the available funds in the bank account.

4. Petty Cash:

   • Inflow: When petty cash is replenished (usually a small fixed amount), the funds are added to the business’s petty cash reserve for minor, everyday expenses.

   • Outflow: Petty cash is used for small transactions like office supplies, postage, or minor repairs. These expenditures are tracked to ensure they are accounted for.

Understanding the flow of these transactions helps in managing cash flow effectively, ensuring that a business has enough liquidity to meet its obligations while keeping track of revenue and expenditures.

2) Post the poster titled "Special Promotion for Flushing Aircond" and create a caption for it.

• Post on Facebook, TikTok, Instagram, and WhatsApp.

2) Create a caption for it and post it on the company's social media.

2) Post the poster titled "Pembayaran menggunakan SETEL" and create a caption for it on the company's social media..

• Post on Facebook, TikTok, Instagram, and WhatsApp.

• "Due to experiencing a leak in the air conditioning and still in the process of servicing."

2) Obtaining the approval of the company's supervisor and foreman at the service center.

3) Post the video and create a caption for it on the company's social media.

2) Create a caption for it and post it on the company's social media.

2) Create a "Catatan Harian RS" poster to be posted on social media about "Proton X50"

3) Edit a video about "Suzuki ERV 100".

4) Post the video and create a caption for it.

• Post on Facebook, TikTok, Instagram, and WhatsApp

5) Obtaining the company's supervisor's approval.

2) Create a “Catatan Harian RS Auto” poster to be posted on social media about “Suzuki Swift”.

3) Edit a video about Mercedes Benz CLA and create a caption for it to post on Facebook, Tiktok, Instagram and WhatsApp RS Auto Technology.

2) Post the video and create a caption for this video.

• Post on Facebook, Tiktok, Instagram and WhatsApp RS Auto Technology.

2) Create a caption for it and post it on the company's social media.

• Customer Data Entry: Input information for customers visiting our vehicle service center.

• Work Division Tracking: Complete the "divided work" section for each area managed by the respective foremen.

• Spare Parts Purchase Records: Record the purchases of spare parts to maintain accurate inventory and financial records.

• Customer Data Entry: Input information for customers visiting our vehicle service center.

• Work Division Tracking: Complete the "divided work" section for each area managed by the respective foremen.

• Spare Parts Purchase Records: Record the purchases of spare parts to maintain accurate inventory and financial records.

2) Maintain updated communication with customers who have availed services from RS Auto Technology. Keeping customers informed about any developments or closures ensures transparency and fosters trust in our services.