EMEA Managed Cloud Services - 2021 Retrospective (drill down Q4 2021) --> actionable KR for 2022 OKR (drill down Q1 2022) by Daniela Lupu https://padlet.com/dlupu/rieg6pzhd8np What went well: "Well" (To the left of the window) - What went wrong "Wrong" (Middle and right) - Improvements we need put in place "To Try" (At the bottom of the window) Among the outcomes of the retrospective : Action List en-us 2019-02-15 05:24:14 UTC 2022-04-01 11:27:56 UTC hello@padlet.com Well - Schenker Webhook Implementation dlupu https://padlet.com/dlupu/rieg6pzhd8np/wish/2037492961 Webhook feature was requested by customer which is not a functionality in API Gateway as of yet.
But still we provided this additional functionality through policies to the customer to subscribe and consume APIs.

Webhook successfully live in production environment in Q4.
]]> 2022-02-09 09:35:07 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2037492961 To Try dlupu https://padlet.com/dlupu/rieg6pzhd8np/wish/2037494253 Apart from trainings we should also try to encourage more POCs and discover the areas where team can gain expertise in the skills that they have acquired from trainings and internal sessions.]]> 2022-02-09 09:35:53 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2037494253 Well- AS2 certificate Renewal-Electrolux https://padlet.com/dlupu/rieg6pzhd8np/wish/2038071106 AS2 certificate Renewal, 2022-Electrolux successfully accomplished... Had no business impact and received customer appreciation as well]]> 2022-02-09 14:52:23 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2038071106 Well - Electrolux Contract Extension!! https://padlet.com/dlupu/rieg6pzhd8np/wish/2038078287 2022-02-09 14:55:02 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2038078287 Well Done - Electrolux Team https://padlet.com/dlupu/rieg6pzhd8np/wish/2038080794 2022-02-09 14:55:58 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2038080794 Well - Invoice checkbox https://padlet.com/dlupu/rieg6pzhd8np/wish/2042018101 Introduced successful invoice checkbox for service catalog within RITM.]]> 2022-02-11 09:10:52 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2042018101 Well - Refreshment Sessions https://padlet.com/dlupu/rieg6pzhd8np/wish/2042048289 Refreshment sessions done with customers to remind and exchange for Cloud processes, with great resonance. ]]> 2022-02-11 09:32:38 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2042048289 Well - New logo https://padlet.com/dlupu/rieg6pzhd8np/wish/2042059398 Carve out of an existing customer decided to continue with Axway for engineering data exchange (Engdat).]]> 2022-02-11 09:41:15 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2042059398 To Try https://padlet.com/dlupu/rieg6pzhd8np/wish/2045791609 Gaining more domain specific knowledge will be a plus in minimizing the request fulfillment efforts]]> 2022-02-14 09:14:05 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2045791609 Well - New TSIM Mapping Dashboard https://padlet.com/dlupu/rieg6pzhd8np/wish/2045804824 2022-02-14 09:22:49 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2045804824 Well- Naming Convention https://padlet.com/dlupu/rieg6pzhd8np/wish/2045816055 TSIM Team is following naming convention for MAP as well as for rules and config names. ]]> 2022-02-14 09:30:25 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2045816055 Well https://padlet.com/dlupu/rieg6pzhd8np/wish/2046215990 Havi contract renewal for 3 years]]> 2022-02-14 13:39:54 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046215990 Well - GRTGaz Migration https://padlet.com/dlupu/rieg6pzhd8np/wish/2046226421 Team has developed testing script which helped us in detecting several issues.]]> 2022-02-14 13:44:37 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046226421 To Try - Custom to default Enveloper https://padlet.com/dlupu/rieg6pzhd8np/wish/2046230239 We will try to migrate all ~500 TPCodes to default enveloper before migrating to 2.6 B2Bi version.]]> 2022-02-14 13:46:28 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046230239 Well - Custom to Default Enveloper https://padlet.com/dlupu/rieg6pzhd8np/wish/2046241348 Team has developed a mbc which mitigated the limitations of previous approach.]]> 2022-02-14 13:51:20 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046241348 Well - Incident avoidance https://padlet.com/dlupu/rieg6pzhd8np/wish/2046243416 Team has updated the maps which reduced the incident count by ~75%.]]> 2022-02-14 13:52:16 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046243416 To Try - Migration time estimation https://padlet.com/dlupu/rieg6pzhd8np/wish/2046249100 Team has to take bug and its fixes in estimations for migration process. This is the lesson learned from GRTGAz migration.]]> 2022-02-14 13:54:44 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046249100 To Try - Cross skilling https://padlet.com/dlupu/rieg6pzhd8np/wish/2046252048 TSIM and B2Bi mapping Team cross skilling ]]> 2022-02-14 13:56:02 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046252048 Well - PowerBI https://padlet.com/dlupu/rieg6pzhd8np/wish/2046256769 Defined process for PowerBI reporting.]]> 2022-02-14 13:57:59 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046256769 Well - Encoding Issue https://padlet.com/dlupu/rieg6pzhd8np/wish/2046265021 Resolved encoding issue for MHCS. Done regressive testing for all 53 TPCodes that were impacted.]]> 2022-02-14 14:01:28 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046265021 Well - Encoding script https://padlet.com/dlupu/rieg6pzhd8np/wish/2046273179 Team has created a power shell script that will extract the output business document encoding and will generated a excel sheet for all the maps and its corresponding encoding.]]> 2022-02-14 14:04:34 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046273179 Well - Map search tool https://padlet.com/dlupu/rieg6pzhd8np/wish/2046280632 Map tool is coming to be an efficient and effort saving way to search best match map for TSIM]]> 2022-02-14 14:07:39 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046280632 Well - Schenker BSR Deliveries https://padlet.com/dlupu/rieg6pzhd8np/wish/2046283359 High quality BSRs delivery from MS API Team and received customer appreciation as well.]]> 2022-02-14 14:08:45 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046283359 Well - Mapping Competency https://padlet.com/dlupu/rieg6pzhd8np/wish/2046286442 Improved team competency level when it comes to TSIM mapping team]]> 2022-02-14 14:10:01 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046286442 To Try - Versatility in Python scripting https://padlet.com/dlupu/rieg6pzhd8np/wish/2046295845 Adapting python scripting for creating new mapping processor steps (as per the feasibility and customer's requirement)]]> 2022-02-14 14:13:31 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046295845 Well - Fletcher Migration https://padlet.com/dlupu/rieg6pzhd8np/wish/2046299626 Irrespective of unplanned workload injection , team managed a smooth delivery]]> 2022-02-14 14:15:00 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046299626 To Try - Guacamole file transfer https://padlet.com/dlupu/rieg6pzhd8np/wish/2046332116 Guacamole is definitely a time saving platform to connect to AWS jump server but file transfer is still an issue there]]> 2022-02-14 14:27:16 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046332116 To Try https://padlet.com/dlupu/rieg6pzhd8np/wish/2046368889 BSRs Sprint Capacity Planning 
To use the xls tool and and pilot it with TSIM Mapping team ]]> 2022-02-14 14:40:49 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046368889 TO Try https://padlet.com/dlupu/rieg6pzhd8np/wish/2046456741 More Automation Use cases for the use of  RPA across API, B2Bi. ST solutions

]]> 2022-02-14 15:13:59 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046456741 Well https://padlet.com/dlupu/rieg6pzhd8np/wish/2046463107 TSIM Cookbook Initiative - Created SOPs on ICINGA,AS2,OFTP2]]> 2022-02-14 15:16:23 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046463107 Well -TSIM - BW Fletcher project https://padlet.com/dlupu/rieg6pzhd8np/wish/2046468333 BW Fletcher project completed successfully with more than 100 BSRs]]> 2022-02-14 15:18:28 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046468333 To Try https://padlet.com/dlupu/rieg6pzhd8np/wish/2046470511 TSIM Automation – script to update TFTAB, can save lot of efforts]]> 2022-02-14 15:19:19 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046470511 To Try https://padlet.com/dlupu/rieg6pzhd8np/wish/2046472698 TSIM Cookbook – standard communication template in SNOW for Onboarding new partners ]]> 2022-02-14 15:20:07 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046472698 To Try https://padlet.com/dlupu/rieg6pzhd8np/wish/2046475253 TSIM Capacity planning for operation(Run + Non Mapping BSRs)]]> 2022-02-14 15:21:02 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046475253 To Try https://padlet.com/dlupu/rieg6pzhd8np/wish/2046487076 Encourage Different activities apart from Routine stuff like - POCs, Migrations, Onboarding]]> 2022-02-14 15:25:30 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046487076 TO TRY https://padlet.com/dlupu/rieg6pzhd8np/wish/2046513651 While we see good traction from sales around on B2BI, ST & AIS customers, wish to have some wins on API Managed Services customer in EMEA as well !!!]]> 2022-02-14 15:36:02 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2046513651 Well Done - API Team https://padlet.com/dlupu/rieg6pzhd8np/wish/2047940413 Irrespective of being a new Team, API Team build their competency to handle complex BSRs requirements and able to deliver the BSRs on time with quality work.]]> 2022-02-15 07:03:36 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2047940413 Well - Excel file Multipart/form-data handling for Schenker https://padlet.com/dlupu/rieg6pzhd8np/wish/2048364849 MS API team were facing challenges from product side to handle excel file in multipart/form-data. We think out of box to implement the solution using script so that we can deliver the BSR.

We were able to implement the solution successfully. Meanwhile, TDM generated a CER for product Team to have this functionality included in product itself.
]]> 2022-02-15 11:35:06 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2048364849 Wrong https://padlet.com/dlupu/rieg6pzhd8np/wish/2048593577 Difficulty to handle the projects accross the organization. Need to have transvers organization for the important projects (migration...)]]> 2022-02-15 13:51:49 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2048593577 Wrong https://padlet.com/dlupu/rieg6pzhd8np/wish/2058755170 B2BI: Too many issues/solutions suggested linked to the default envelopper which generate a lot of works and meetings. We need to be pay attention on the potential impact if we change the configuration.]]> 2022-02-21 13:24:11 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2058755170 WRONG - To leave onboarding case open until mapping-case is finished https://padlet.com/dlupu/rieg6pzhd8np/wish/2060467890

]]> 2022-02-22 12:38:15 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2060467890 WRONG https://padlet.com/dlupu/rieg6pzhd8np/wish/2060469799 To include weekend oncall cases for customer’s SAP-maintenance into Sprint Planning

]]> 2022-02-22 12:39:36 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2060469799 TO TRY - Default Sentinel Dashboard/Reports for MFT https://padlet.com/dlupu/rieg6pzhd8np/wish/2098183365 There is package template for Sentinel Reports and Dashboards that could be interested to deploy by default for MS MFT customers "Sentinel resources for Flow Manager" => I think it can add values even if we are only currently using ST]]> 2022-03-16 14:38:31 UTC https://padlet.com/dlupu/rieg6pzhd8np/wish/2098183365