What would you change about the way we currently deliver service on the first floor? That is, what is currently NOT working? by Barbara https://padlet.com/barbara_sobol1/feedback1 Brought to you by the: First Floor Design Working Group en-us 2016-10-25 16:28:21 UTC 2016-11-08 16:55:20 UTC hello@padlet.com gigantic monolithic desk barbara_sobol1 https://padlet.com/barbara_sobol1/feedback1/wish/133081084 2016-10-25 16:37:40 UTC https://padlet.com/barbara_sobol1/feedback1/wish/133081084 lack of natural light barbara_sobol1 https://padlet.com/barbara_sobol1/feedback1/wish/133081184 2016-10-25 16:37:53 UTC https://padlet.com/barbara_sobol1/feedback1/wish/133081184 dark wood = establishment & stodgy = makes desk unapproachable barbara_sobol1 https://padlet.com/barbara_sobol1/feedback1/wish/133081268 2016-10-25 16:38:06 UTC https://padlet.com/barbara_sobol1/feedback1/wish/133081268 dual monitors are big and block view of staff barbara_sobol1 https://padlet.com/barbara_sobol1/feedback1/wish/133081618 2016-10-25 16:38:54 UTC https://padlet.com/barbara_sobol1/feedback1/wish/133081618 height of desk is an impediment to working directly with students, especially if they are in a wheelchair barbara_sobol1 https://padlet.com/barbara_sobol1/feedback1/wish/133081902 2016-10-25 16:39:28 UTC https://padlet.com/barbara_sobol1/feedback1/wish/133081902 reserves should be self-serve but secure; like at Koerner barbara_sobol1 https://padlet.com/barbara_sobol1/feedback1/wish/133082435 2016-10-25 16:40:39 UTC https://padlet.com/barbara_sobol1/feedback1/wish/133082435 hard to deliver transactional interactions and teaching in the same space barbara_sobol1 https://padlet.com/barbara_sobol1/feedback1/wish/133082852 2016-10-25 16:41:33 UTC https://padlet.com/barbara_sobol1/feedback1/wish/133082852 small service area and consultation area instead of big desk barbara_sobol1 https://padlet.com/barbara_sobol1/feedback1/wish/133083335 2016-10-25 16:42:33 UTC https://padlet.com/barbara_sobol1/feedback1/wish/133083335 hard to maintain privacy in consultations and circulation sometimes barbara_sobol1 https://padlet.com/barbara_sobol1/feedback1/wish/133090736 2016-10-25 16:57:40 UTC https://padlet.com/barbara_sobol1/feedback1/wish/133090736 No place for librarians to meet with students or faculty that is a bit more private and not intrusive for those working at the desk https://padlet.com/barbara_sobol1/feedback1/wish/133121617 2016-10-25 18:04:21 UTC https://padlet.com/barbara_sobol1/feedback1/wish/133121617 https://padlet.com/barbara_sobol1/feedback1/wish/133186527 Need more than one work desk for librarians working with students. I like being visible so other students know to ask for help.]]> 2016-10-25 22:45:58 UTC https://padlet.com/barbara_sobol1/feedback1/wish/133186527 Good thing about the desk - when you say "go to the desk in the Library" - everyone knows what you mean - it's big and obvious https://padlet.com/barbara_sobol1/feedback1/wish/134003276 2016-10-28 20:23:28 UTC https://padlet.com/barbara_sobol1/feedback1/wish/134003276 I would prefer a lower desk, with a chair for patrons for research help. https://padlet.com/barbara_sobol1/feedback1/wish/135153963 2016-11-03 16:42:15 UTC https://padlet.com/barbara_sobol1/feedback1/wish/135153963 https://padlet.com/barbara_sobol1/feedback1/wish/135154816 tools for students near, but not at the desk. People interrupting the space to staple is intrusive an unnecessary.

]]> 2016-11-03 16:44:06 UTC https://padlet.com/barbara_sobol1/feedback1/wish/135154816 better work space in the glass room. a larger desk, improved workflow. https://padlet.com/barbara_sobol1/feedback1/wish/135156890 2016-11-03 16:49:04 UTC https://padlet.com/barbara_sobol1/feedback1/wish/135156890 Separate reserve area for Grad students. https://padlet.com/barbara_sobol1/feedback1/wish/135164634 2016-11-03 17:08:17 UTC https://padlet.com/barbara_sobol1/feedback1/wish/135164634 Confusion and crowding larissa_macklem https://padlet.com/barbara_sobol1/feedback1/wish/135186414 Patrons sometimes wait in a central line, sometimes form 2 or 3 lines.  Then, once at the desk, they sometimes choose the wrong space to stand in, 'taking' the space from a colleague's patron

]]> 2016-11-03 18:00:05 UTC https://padlet.com/barbara_sobol1/feedback1/wish/135186414 larissa_macklem https://padlet.com/barbara_sobol1/feedback1/wish/135189446 and they're easy to forget to turn off]]> 2016-11-03 18:07:16 UTC https://padlet.com/barbara_sobol1/feedback1/wish/135189446 Brochures larissa_macklem https://padlet.com/barbara_sobol1/feedback1/wish/135189612 no seperate or distinct space for brochures, handbills, etc can mean the desk space gets cluttered]]> 2016-11-03 18:07:39 UTC https://padlet.com/barbara_sobol1/feedback1/wish/135189612 Office supplies larissa_macklem https://padlet.com/barbara_sobol1/feedback1/wish/135190247 Shared between service points can make it awkward to access what you need without interrupting someone. ]]> 2016-11-03 18:09:01 UTC https://padlet.com/barbara_sobol1/feedback1/wish/135190247 Smaller service points with privacy when helping students https://padlet.com/barbara_sobol1/feedback1/wish/135205906 2016-11-03 18:47:12 UTC https://padlet.com/barbara_sobol1/feedback1/wish/135205906 The Service Desk Monitors  https://padlet.com/barbara_sobol1/feedback1/wish/135245855 should be easy and safe to adjust height wise to suit everyone ergonomically. ]]> 2016-11-03 21:23:23 UTC https://padlet.com/barbara_sobol1/feedback1/wish/135245855 Separate table near service desk to accommodate both staplers pens pencils and brochures, post cards, scrap paper, etc.   https://padlet.com/barbara_sobol1/feedback1/wish/135246292 2016-11-03 21:25:53 UTC https://padlet.com/barbara_sobol1/feedback1/wish/135246292 Having the IT TV screens placed near each of the student printers.  Also can be used to alert library patrons when printing problems arise, etc.  https://padlet.com/barbara_sobol1/feedback1/wish/135246877 I hoping this will cut-down on the number of inquires at the desk.]]> 2016-11-03 21:29:38 UTC https://padlet.com/barbara_sobol1/feedback1/wish/135246877 Staff need an area to place their own personal article such as coats, pack sacks and purse in the glass rm when they don't have time to go up stairs to the staff area. https://padlet.com/barbara_sobol1/feedback1/wish/135253728 2016-11-03 22:20:55 UTC https://padlet.com/barbara_sobol1/feedback1/wish/135253728 distance from front doors to desk; the old reference desk required patrons and staff to interact more, just by proximity barbara_sobol1 https://padlet.com/barbara_sobol1/feedback1/wish/136156900 2016-11-08 16:54:50 UTC https://padlet.com/barbara_sobol1/feedback1/wish/136156900