Managing HR Function - Contact Centre by Ana Diosana https://padlet.com/anadiosana/r5cwaeu7uptg Assignment Option 2 - Hiring Portfolio en-us 2018-01-13 22:05:50 UTC 2025-10-12 13:33:50 UTC hello@padlet.com https://padlet-assets.s3.amazonaws.com/icons/Shakinghands.png Scenario: anadiosana https://padlet.com/anadiosana/r5cwaeu7uptg/wish/232547034 Based on average attrition rate data and recent resignations of ECC.ca, Workforce requested for additional 5 agents to be hired to ensure phone coverage and maintain service level metrics. 

Requirement Details:
Needed       : 5 new hires
Availability:
-able to work between 07:00 to 19:00
-able to work weekends
     Saturday 07:30-17:30
Sunday 08:30-17:00
Start of Training: March 19, 2018

The request was sent to the HR Department  on February 12, 2018.

]]> 2018-02-17 03:42:42 UTC https://padlet.com/anadiosana/r5cwaeu7uptg/wish/232547034 Job Description anadiosana https://padlet.com/anadiosana/r5cwaeu7uptg/wish/232547697 This document includes the Job Summary, Job Duties and Responsibilities, Requirements,  and Work Conditions]]> 2018-02-17 04:00:22 UTC https://padlet.com/anadiosana/r5cwaeu7uptg/wish/232547697 Staff Recruitment Plan anadiosana https://padlet.com/anadiosana/r5cwaeu7uptg/wish/232550314 Step by step process from receiving the request for new employees up to training.]]> 2018-02-17 05:12:33 UTC https://padlet.com/anadiosana/r5cwaeu7uptg/wish/232550314 Manitoba Start Job Opportunity Broadcast anadiosana https://padlet.com/anadiosana/r5cwaeu7uptg/wish/232552221 Manitoba Start has been one of our go-to partners when it comes to looking for new employees.]]> 2018-02-17 05:58:38 UTC https://padlet.com/anadiosana/r5cwaeu7uptg/wish/232552221 Online Job Sites Posting anadiosana https://padlet.com/anadiosana/r5cwaeu7uptg/wish/232553322 Job posting for online job and company website.]]> 2018-02-17 06:36:08 UTC https://padlet.com/anadiosana/r5cwaeu7uptg/wish/232553322 Interview Questios anadiosana https://padlet.com/anadiosana/r5cwaeu7uptg/wish/232556417 Candidate must answer using the STAR method  These are open-ended questions  to encourage a full, meaningful answer using the applicant's own knowledge and/or feelings. ]]> 2018-02-17 07:31:25 UTC https://padlet.com/anadiosana/r5cwaeu7uptg/wish/232556417 Rating Scale anadiosana https://padlet.com/anadiosana/r5cwaeu7uptg/wish/232558012 Overall Mark is Rated to shortlist candidates for the job offer.]]> 2018-02-17 08:06:48 UTC https://padlet.com/anadiosana/r5cwaeu7uptg/wish/232558012 Letter of Offer anadiosana https://padlet.com/anadiosana/r5cwaeu7uptg/wish/232558628 After review and shortlisting of all candidates who passed, overall scores are going to be ranked and successful candidates will be requested to come in person for the job offer.]]> 2018-02-17 08:20:24 UTC https://padlet.com/anadiosana/r5cwaeu7uptg/wish/232558628