https://padlet.com/storetraining/r3ip5kg47bzl2qwg Made with a dash of wit en-us 2021-04-09 16:52:24 UTC 2026-03-23 20:55:04 UTC hello@padlet.com https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400877882 Figures
Leadership
Atmosphere
Growth

]]> 2021-04-09 17:24:17 UTC https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400877882 https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400880356 service
high standards
intent
product]]> 2021-04-09 17:24:54 UTC https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400880356 https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400882617 = always be polite, friendly and helpful.
Stay positive and keep the cheer
Help each other]]> 2021-04-09 17:25:28 UTC https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400882617 https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400882770 Keep pushing multis and extra sales
Be aware of targets
Add-ons
Be aware of refunds, turn into exchanges
Low footfall, 5 minute friend
Converting customers into sales

]]> 2021-04-09 17:25:30 UTC https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400882770 https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400886249 - shoes correctly laced
- correct and tidy stickers
- straightening shelves 
- fill ups
- clean shop floor
- correct POS on displays
- bags blown up
- accessories
- tidy POS area

]]> 2021-04-09 17:26:20 UTC https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400886249 https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400886843 Make sure knowledge is up to scratch,  sizing (US, AUS) differences.
knowing possible alternatives if customers item is out of stock or order only. MULTIS? can the customer match their lovely new shoes with socks or same brand bag?]]> 2021-04-09 17:26:29 UTC https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400886843 https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400889912 being polite, friendly, fast.
Being chatty, having chat relating to what the customer says.


]]> 2021-04-09 17:27:08 UTC https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400889912 https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400891417 - You approach to make the Sale 
- Alternatives, ordering and using knowledge
- Thinking on your feet 
- Going into the sale pushing for Crep, Multi's or other products ]]> 2021-04-09 17:27:30 UTC https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400891417 https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400892848

Help new staff if they need help 
If you see a task that needs done take control of the situation 
Be aware of Customer Led Decision opportunities
Owning sales

]]> 2021-04-09 17:27:52 UTC https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400892848 https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400904166 =product knowledge, lots of customers will be wanting/ needing shoes. Make the most of this!
Training opportunties]]> 2021-04-09 17:30:46 UTC https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400904166 https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400921652 2021-04-09 17:35:09 UTC https://padlet.com/storetraining/r3ip5kg47bzl2qwg/wish/1400921652