FICHES NOTIONS/ RESSOURCES 2MRC by fabienne dimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02 Par thèmes en-us 2022-01-03 09:39:19 UTC 2025-08-31 21:25:36 UTC hello@padlet.com https://padlet.net/icons/png/1f58a.png schéma de communication fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/528829653 2020-04-24 16:33:12 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/528829653 FM-Adopter les comportements professionnels fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976478520 2022-01-05 14:23:33 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976478520 FN-La communication professionnelle : fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976483677 2022-01-05 14:25:06 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976483677 FN les bases de la communication interpersonnelle orale fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976500135 2022-01-05 14:30:18 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976500135 FM Assurer la veille informationnelle et organisationnelle fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976501630 2022-01-05 14:30:51 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976501630 FN Le marché fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976506507 2022-01-05 14:32:33 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976506507 FM Diffuser l'information fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976506615 2022-01-05 14:32:35 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976506615 FN le SIC dans les organisations fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976510216 2022-01-05 14:33:48 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976510216 FN les acteurs internes/ externes de l'organisation fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976512756 2022-01-05 14:34:40 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976512756 FN les outils de recherche de l'information fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976515257 2022-01-05 14:35:34 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976515257 FN les sources d'informations externes et internes de l'organisation fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976519164 2022-01-05 14:36:54 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976519164 FM sélectionner les outils de recherche d'information les plus adaptés fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976522416 2022-01-05 14:38:01 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976522416 FM traiter - exploiter l'information fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976523937 2022-01-05 14:38:34 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976523937 FM identifier les supports utiles à la relation commerciale fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976536830 2022-01-05 14:42:54 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976536830 FN les documents commerciaux et les supports à la relation commerciale fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976539391 2022-01-05 14:43:47 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976539391 les documents relatifs au financement fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976540939 2022-01-05 14:44:19 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976540939 FM satisfaire le client fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976546884 2022-01-05 14:46:18 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976546884 FN la mesure de la satisfaction de la clientèle fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976549189 2022-01-05 14:47:05 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976549189 FN les outils de collecte et analyse de la satisfaction et insatisfaction client fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976552446 2022-01-05 14:48:14 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976552446 FN les outils de mesure de la qualité d'une prestation fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976554110 2022-01-05 14:48:49 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976554110 FM fidéliser le client fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976558775 2022-01-05 14:50:20 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976558775 FM proposer une solution adaptée au parcours du client fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976562944 2022-01-05 14:51:43 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976562944 FN la personnalisation de l'offre fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976567322 2022-01-05 14:53:10 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976567322 FN facteurs explicatifs du comportement d'achat fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976570845 2022-01-05 14:54:19 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976570845 FN le processus d'achat fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976573610 2022-01-05 14:55:16 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976573610 FM identifier le besoin fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976580385 2022-01-05 14:57:29 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976580385 FM identifier le client et ses caractéristiques fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976581552 2022-01-05 14:57:50 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976581552 FN la découverte des besoins fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976583866 2022-01-05 14:58:34 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976583866 FN la relation client- usagers fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976585995 2022-01-05 14:59:17 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976585995 FN les acteurs internes et externes de l'organisation fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976593481 2022-01-05 15:01:46 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976593481 FN L'entreprise: ses objectifs, son organisation fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976593636 2022-01-05 15:01:49 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976593636 FN les caractéristiques des unités commerciales fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976596819 2022-01-05 15:02:59 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976596819 FN la zone de chalandise d'une unité commerciale fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976598420 2022-01-05 15:03:36 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976598420 FN les métiers commerciaux fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976600743 2022-01-05 15:04:23 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976600743 FN la responsabilité sociétale des entreprises fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976613721 2022-01-05 15:08:37 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976613721 FN accueil multi canal fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976618665 2022-01-05 15:10:23 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976618665 FN chartes d'accueil et procédures fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976621041 2022-01-05 15:11:29 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976621041 FM gérer le suivi de la demande fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976643139 2022-01-05 15:19:06 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976643139 FN l'e-traitement des commandes dans le cadre de l'omnicanal fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976646924 2022-01-05 15:20:17 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976646924 FM prendre contact à distance par écrit fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976661338 2022-01-05 15:25:09 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976661338 FN circuits et canaux de vente fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976662166 2022-01-05 15:25:22 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976662166 FN les caractéristiques produits fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976672243 2022-01-05 15:28:42 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976672243 FN la gestion des approvisionnements fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976680795 2022-01-05 15:31:32 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976680795 FN mercatique digitale fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976681636 2022-01-05 15:31:51 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976681636 FN mercatique directe fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976682732 2022-01-05 15:32:08 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976682732 FN la réglementation en matière d'hygiène et de sécurité fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976685542 2022-01-05 15:33:09 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976685542 FN les méthodes de ventes fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976687927 2022-01-05 15:33:55 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976687927 FN les outils d'aide à la vente fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976689168 2022-01-05 15:34:21 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976689168 FN les modalités et procédures de livraison fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976691128 2022-01-05 15:35:04 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976691128 FN les modalités de collecte des réservations fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976693304 2022-01-05 15:35:53 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976693304 FN les prix et les marges fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976694816 2022-01-05 15:36:24 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976694816 FN la protection du consommateur fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976697410 2022-01-05 15:37:21 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976697410 FN gestion des conflits fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976698633 2022-01-05 15:37:47 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976698633 FN gestion du stress fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976699584 2022-01-05 15:38:02 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976699584 FN règles de confidentialité et d'éthique fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976702129 2022-01-05 15:38:57 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976702129 FN responsabilité sociétale des entreprises fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976703155 2022-01-05 15:39:18 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976703155 FM intégrer l'omnicanalité : comment faire ? fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976705686 2022-01-05 15:40:10 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976705686 FM prendre contact a distance par téléphone fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976709623 2022-01-05 15:41:31 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976709623 FM prendre contact en face à face fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976712000 2022-01-05 15:42:29 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976712000 FM assurer les opérations préalables à la vente fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976713913 2022-01-05 15:43:15 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976713913 FM maitriser la technologie des produits fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976715305 2022-01-05 15:43:46 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976715305 FM réceptionner et controller la marchandise fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976717126 2022-01-05 15:44:28 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/1976717126 Canal de communication fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/2485327044 2023-02-16 17:33:42 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/2485327044 fabiedimaiolo https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/2485327730 2023-02-16 17:34:05 UTC https://padlet.com/fabiedimaiolo/r2kyouwsbhjude02/wish/2485327730