Andrade Nicole_LA#1_Quality Methods by NICOLE ANDRADE GAROFALO https://padlet.com/nandradeg/r1ziia1edb19pde1 Quality circle, benchmarking, Total Quality management (TQM) en-us 2023-09-20 13:49:40 UTC 2023-09-20 15:21:07 UTC hello@padlet.com https://padlet.net/icons/png/1f574.png QUALITY METHODS nandradeg https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2712902440 2023-09-20 14:14:45 UTC https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2712902440 Quality circle nandradeg https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2712924065 2023-09-20 14:26:44 UTC https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2712924065 Benchmarking nandradeg https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2712924498 2023-09-20 14:26:58 UTC https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2712924498 Total Quality management (TQM) nandradeg https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2712925116 2023-09-20 14:27:15 UTC https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2712925116 nandradeg https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2712934306
  • Small groups of people that examine issues relating to quality
  • Consists of volunteers from various departments
  • Often uses circle or all channel network
  • Directly involved in executing solutions
  • Advantages
Increased efficiency 
Productivity
Profitability
  • Limitations
Demotivation by team working and extra workload
]]> 2023-09-20 14:32:10 UTC https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2712934306 nandradeg https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2712938514 Comparing products, operations, and processes to similar businesses
Stages: 
  • Identify area
  • Measure internal performance using set criteria
  • Identify most appropriate competitors to benchmark with
  • Measure external performance of rivals
  • Use comparative data to find main weakness of firm
  • Set standards for quality improvements
  • Implement change
  • Evaluate outcome and check for improvements
  • Can be either historical or interfirm benchmarking
Advantages
  • Close performance gap
  • Eliminates guess work
  • Allows perception of customers to be heard
  • Help lower costs and improve competitiveness
Disadvantages
  • Costs and time implications
  • Can discourage innovation
  • Time and finance must be used to implement change
]]> 2023-09-20 14:34:42 UTC https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2712938514 nandradeg https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2712943106
  • Process that requires dedication of all employees in the organization to commit to achieving quality standards and minimizing waste and defects.
  • Embeds quality in every business operation and process
  • Management by example
  • Empowers employees to improve quality to have zero defects
    • Advantages
    • Motivation/empowered employees
    • Reduces wastage and costs
    • Improves image
    • Possible competitive edge through quality assurance
    Limitations
    • Added costs (such as market research)
    • Costs to improve quality
    • Requires all members to be committed
    • Somewhat bureaucratic
    • Time lag before benefits are seen
    ]]>     2023-09-20 14:37:19 UTC https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2712943106     TOYOTA nandradeg https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2713018988 Toyota is a well-known company that has successfully implemented Quality Circles. Toyota's employees regularly participate in quality circle meetings to identify issues on the production line, suggest improvements, and work together to implement these improvements. This approach has contributed to Toyota's reputation for high-quality vehicles.

    Toyota Blog. (2013, May 31). What is kaizen and how does Toyota use it? - Toyota UK Magazine. Toyota UK Magazine. https://mag.toyota.co.uk/kaizen-toyota-production-system/ ]]>     2023-09-20 15:18:26 UTC https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2713018988     Apple Inc. nandradeg https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2713021241 Apple Inc. is a company that uses benchmarking extensively. Apple continually compares its products, such as the iPhone and MacBook, to competitors' products in terms of design, features, and performance. This allows them to stay ahead in the highly competitive tech industry.

    Team GreyB. (2023, August 30). Apple Business Strategy: A Detailed Company Analysis - GreyB. GreyB. https://www.greyb.com/blog/apple-business-strategy/]]>     2023-09-20 15:19:42 UTC https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2713021241     Ford nandradeg https://padlet.com/nandradeg/r1ziia1edb19pde1/wish/2713023486 Ford Motor Company is a classic example of a business that implemented TQM. In the late 1980s, Ford embarked on a major TQM initiative to improve product quality and customer satisfaction. This initiative involved employees at all levels, from assembly line workers to top management, working together to identify and eliminate defects in their products.

    Tqm of Ford Motor Company. (2011). Lawaspect.com. https://lawaspect.com/tqm-ford-motor-company/

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